9 Bong Bong Street, 2533 Kiama, Australia
#74 of 74 hotels in Kiama
Guests' ChoiceBased on 460 apartment reviews
8.1Cleanliness
8.2
Comfort
8.3
Location
9.5
Facilities
8.2
Staff
8.2
Value for money
8.0
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Anna
AustraliaVery small, but we did have 3 adults and 2 kids! We all fit in but it did feel a bit cramped. Other than that, was lovely
Location was amazing. Place was very nice, clean, and the contact people very easy to deal with
Stayed in May 2024
Reviewed: 2 May 2024
Megan
Australiaevery thing was lovely
Stayed in February 2024
Reviewed: 28 April 2024
Constantinos
AustraliaThe only down side is that there is only one bathroom for six people and it would have been nice to have more toiletries in the bathroom (there was only one body wash, shampoo and conditioner). Otherwise no other dislikes.
The location was great and the apartment was very quite, spacious, clean and well equipped. It was great to have secure parking. The apartment is within walking distance to the centre of town, the beach and restaurants. We received clear and timely instruction with respect to accessing the apartment. We will be returning in the future.
Stayed in April 2024
Reviewed: 28 April 2024
Elider
AustraliaNo coffee; no wi fi internet; no tea; no milk very stingy; I’m guessing is under new pity stingy management a waste for what your pay and how it used to be
Location
Stayed in April 2024
Reviewed: 10 April 2024
Nicky
AustraliaIt’s needed a good clean, dust on windowsill in twin room, needed a clean on floor around washing machine and fridge, cobweb in main room near built in robe, no tea or coffee but had milk?
Location was great and the Size of apartment
Stayed in April 2024
Reviewed: 7 April 2024
Susan
AustraliaThe washing/ drier machine would never dry the clothing
Close to the tourist sites & Restaurants. A non in person check in digital quick check in
Stayed in April 2024
Reviewed: 6 April 2024
Steve
AustraliaOpaque folding doors to 2nd bedroom lets the light in Single beds very soft No toiletries supplied although it stated they would be
Location excellent for the jazz festival Good sized private outdoor space with large table
Stayed in March 2024
Reviewed: 30 March 2024
Nathan
ChileThe location is amazing - a stones throw from multiple great beaches, coffee and the town centre. Ease of access was great with the door codes, and communication was very good.
Stayed in March 2024
Reviewed: 20 March 2024
Dr
AustraliaCleanliness had declined since my last stay and was below my expectation.
Great location. Walk to beach and shops. Nice view.
Stayed in March 2024
Reviewed: 13 March 2024
Keith
New ZealandHaving to enter the door code twice to get in. It took a while to cotton on to this but I was eventually assisted and advised by a person from another unit to enter the number twice.
Stayed in March 2024
Reviewed: 20 February 2024
Brian
AustraliaDid not supply enough washing stuff (Shampoo, conditioner and soap) for 4 people.
Stayed in February 2024
Reviewed: 14 February 2024
Susan
United KingdomDirty floor.
Location
Stayed in February 2024
Reviewed: 12 February 2024
Aslanis
AustraliaNo extra bedding available in case of accidents, but this wouldn’t stop us from booking again. We’d just be more prepared next time. Great place.
Such a great space for families. Easy walk into the Main Street for us, but we also like to walk. Secure carpark under the building was great for wet weather and packing/unpacking the car, but also street parking available for quick drop in and out. We loved all the facilities and having our own courtyard out the back. Only negative for us was there was no extra linen and so it meant that we needed to wash over night and dry bedsheets (due to child accident). It would have been handy to have a spare set available.
Stayed in February 2024
Reviewed: 7 February 2024
Nita
AustraliaUncomfortable mattress in smaller bedroom No windows in smaller bedroom
Location
Stayed in February 2024
Reviewed: 1 February 2024
Maria
AustraliaMost of the property was clean, but there was some unvacuumed areas. We did find 3 live cockroaches in the lounge area and bathroom. Some of the towels and linen were a little stained. I assumed we could watch Netflix on the tv but the tv was older model.
Location of property is perfect. Everything in walking or short car drive away. The property was great to stay in, spent all day out and about and came back in the evenings to clean up and relax. Was pleasantly surprised to have nice hot showers available for all 4 of us. Beds were comfy.
Stayed in January 2024
Reviewed: 29 January 2024
Lisa
AustraliaGreat location and cool little apartment. The outdoor area was a little dirty (table and chairs) but overall a cool place
Stayed in December 2023
Reviewed: 25 January 2024
Neil
AustraliaGreat location and perfect space for our little family stay.
Stayed in January 2024
Reviewed: 14 January 2024
Oscar
AustraliaThe dishwasher was leaking when switched on but everything else was good.
Stayed in December 2023
Reviewed: 8 January 2024
Latoya
AustraliaThe blankets in the apartment weren't very clean and needed a wash.
It was nicely equipped with everything a holiday apartment needs.
Stayed in December 2023
Reviewed: 4 January 2024
Will
AustraliaCould have been a little cleaner. Couch and in particular the bunk beds were uncomfortable. Not enough provisions of toilet paper/ bin liners/ dish washing supplies for our 5 night stay. They did resupply when asked however.
Location was superb and overall it was a good stay.
Stayed in January 2024
Reviewed: 4 January 2024
Sharon
AustraliaNo wardrobe in kids room. Clothes stand was rusted and broken.
Close to beach, shops and food.
Stayed in January 2024
Reviewed: 3 January 2024
Mel
Australian/a
Clear and easy instructions
Stayed in January 2024
Reviewed: 2 January 2024
Simone
AustraliaThe kitchen didn't have any storage for pantry items and the fridge is bar size which is challenging for a larger family/longer stay. Luckily the weather was fine and we could eat outside and keep our food on the main table and we had an esky which we used for drinks. I would love to see some plastic cups and plates for small children.
You can't beat the location of this apartment. Easy walk to Surf beach and the main street. Apartment was amazing, clean and quiet. Secure underground parking is so helpful in Kiama over Christmas/New Year. Fantastic building, Would stay here again.
Stayed in January 2024
Reviewed: 2 January 2024
M
AustraliaBarbecue unusable insides rusted out did not heat up. Clothes Drying rack unusable broken and rusted.
Location was good
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content