388 Lonsdale Street, 3000 Melbourne, Australia
#65 of 205 hotels in Melbourne
Guests' ChoiceBased on 2182 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.6
Staff
9.3
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 23 April 2024
Roger
AustraliaWe booked a 2 bedroom apartment and it was not equipped for 4 guests. When we checked in there was 1 water glass only and 3 of the 4 bedside lights did not work due to missing bulbs or blown light bulbs. In the kitchen there were inconsistent amounts of cutlery, plates and as stated before glassware. Staff were helpful and brought some glasses, and light bulbs. I would suggest you also include champagne glasses in your inventory (we were told these were not available). Some instant coffee and tea bags would also have been nice.
Stayed in April 2024
Reviewed: 22 April 2024
Martyna
Germanysome lights were working oddly, the sofa/seating situation in the living room was not comfortable, needed improvement
location, the apartament was quiet and clean, everything needed was in the room
Stayed in April 2024
Reviewed: 22 April 2024
Aus
AustraliaOur apartment was very clean and spacious with a great layout. The staff were excellent. Would stay here again.
Stayed in April 2024
Reviewed: 21 April 2024
Kathryn
AustraliaHair in bathroom on arrival, dead plants on balcony and rug was a trip hazard
Location and nice staff
Stayed in April 2024
Reviewed: 21 April 2024
Jo
AustraliaThe only thing was the outside noise but understand that can’t be helped
Stayed in April 2024
Reviewed: 21 April 2024
Elecia
AustraliaNothing
Location
Stayed in March 2024
Reviewed: 21 April 2024
Darren
AustraliaNo complaints with anything
Hotel was located in a great area plenty of great restaurants around. Walked to the regent theatre easy walk
Stayed in April 2024
Reviewed: 20 April 2024
Brian
AustraliaBedroom size and bathroom location
Location
Stayed in April 2024
Reviewed: 20 April 2024
Gayle
AustraliaI did not know that the apartment was opposite a night club and my room was on the second floor and faced the club and street, so the noise level was high and disturbing. If I stay here again I will ask for an apartment at the back of the building.
The apartment was very conviently located and the staff at reception were extremely helpful and informative. Check in was smooth and my baggage was looked after whilst I was exploring the surrounding area until check in time. Kitchen facilities were good and the bathroom well supplied.
Stayed in April 2024
Reviewed: 18 April 2024
Bruno
Australianothing
got upgraded to a 2 bedroom suite because there was no twin bed room available. Fully equipped kitchen. Very clean, quiet and private. Good location
Stayed in April 2024
Reviewed: 16 April 2024
Phuangphloi
AustraliaEverything perfect
The best hotel in mel
Stayed in April 2024
Reviewed: 16 April 2024
Valerie
AustraliaNothing
Clean, spacious and comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Jessica
AustraliaThe bedroom was quiet and dark and very comfortable. It was a great location.
Stayed in April 2024
Reviewed: 13 April 2024
Nita
Indonesia-
Location Room
Stayed in April 2024
Reviewed: 13 April 2024
Leanne
AustraliaThe heater didn't work - thankfully it wasn't too cold in the room.
Great location, comfortable rooms, everything we needed.
Stayed in April 2024
Reviewed: 13 April 2024
Kylie
AustraliaBetter wi-fi tv in bedrooms
Stayed in April 2024
Reviewed: 13 April 2024
Elizabeth
AustraliaWashing machine not available in apartment and despite a full kitchen there was no pans or anything to cook with.
Great location, 24 hour reception was great when arriving after midnight. Comfortable beds.
Stayed in March 2024
Reviewed: 12 April 2024
William
AustraliaStaff were very accommodating and very friendly
Stayed in April 2024
Reviewed: 11 April 2024
Terry8316
United KingdomWashing machine not working. I asked the staff to sort a taxi but waited over 1 HR and had to walk to the train station with 4: suitcases
Lovely apartment very clean
Stayed in February 2024
Reviewed: 10 April 2024
Belinda
AustraliaThe cleanliness of floor in room could be better. Big mark on carpet in room
Location
Stayed in April 2024
Reviewed: 9 April 2024
Denise
AustraliaHave stayed a couple of times when in Melbourne, perfect location, comfortable beds and staff very helpful
Stayed in March 2024
Reviewed: 9 April 2024
Brea
AustraliaThe only thing I would improve is that the bedroom with the ensuite had two single beds, and the queen bed was in a room further away with no bathroom. Also there was no washing machine in the cupboard - this didn't matter for us but for others that may have been expecting it (it was in the booking info) they should be notified.
We stayed here for a night to attend a concert, I could not believe the value for money - location was right near Hardware lane eateries, within walking distance to the venue and very clean and comfortable! We live in the country so noise is a thing for us, but it was quiet and in the morning we were able to make our own breakfast! It was super clean and had everything we needed.
Stayed in March 2024
Reviewed: 7 April 2024
Melb1987
AustraliaA door opened and closed really loudly at 2am in the morning. It woke me with a start and I thought someone was in the room. But it must have been a neighbouring room.
Excellent location close to the best CBD shopping centres. Room was clean. There was a minor smell when I arrived, but when I returned in the evening it had gone. Bed was comfortable (Medium firm) and shower pressure good. Staff friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Stacey
AustraliaVery good location to food and shops.
Stayed in April 2024
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