178 - 180 Alexandra Parade, 4572 Alexandra Headland, Australia
#24 of 62 hotels in Alexandra Headland
Guests' ChoiceBased on 1156 hotel reviews
8.2Cleanliness
8.3
Comfort
8.2
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2023
Neville
AustraliaLocation
Stayed in June 2023
Reviewed: 3 June 2023
Robyn
AustraliaGreat Location
Stayed in May 2023
Reviewed: 2 June 2023
Katrina
AustraliaLights in apartment weren't very bright and bedroom main light bulb was out so only had bedside lamps in main bedroom which is the reason for a 9 not a 10 rating.
Stayed in 3 bedroom apartment - clean and well stocked with everything needed for a week stay. Washing Machine, Dryer, dishwasher were very convenient. The pool and surrounding area were gorgeous and well maintained. Will definitely stay again.
Stayed in May 2023
Reviewed: 2 June 2023
Joe
AustraliaThe view was disappointing as we were no where near the pool area.
Stayed in May 2023
Reviewed: 31 May 2023
Rhiannon
AustraliaThe bathrooms and kitchen need upgrading. Also the living room couch needed to be replaced as it seriously sagged in the middle, making night time chill sessions very uncomfortable. It literally touched the floor when we sat on it and the seat cushions kept sliding off.
Loved loved loved the balcony and the pool facilities were amazing! The grounds were kept very neat and tidy and the room was clean. The beds were also very comfy.
Stayed in May 2023
Reviewed: 30 May 2023
Dianne
AustraliaGreat location,lovely pool,close to beach and restaurants,nice walks to mooloolaba
Stayed in May 2023
Reviewed: 29 May 2023
Bianca
AustraliaWe arrived after a late flight to the most awful room. Nothing as advertised, extremely dirty, smelt of mould and was very disappointing. Porta cot was also missing after I even called to confirm two days prior. However we were happily moved the next morning to a far more suitable, clean and lovely room, we thoroughly enjoyed the rest of our week long stay.
Our room we were moved to after the first night was clean, fresh, just as advertised, great pool access. We loved the heated pools and the kids playpark. Great family stay.
Stayed in May 2023
Reviewed: 21 May 2023
Duffield
Australiai didn’t see staff at all I realise it’s an apartment not a motel room but a couple staying 7 days and only 4 satchels coffee 2pkts detergent if I needed more I had to call someone other apartments I’ve stayed in dropped off fresh towels and supplies throughout the stay
the resort pool and spas were beautiful and relaxing the room was very basic with minimal supplies
Stayed in May 2023
Reviewed: 18 May 2023
Janine
New ZealandThe floor was dirty and left our feet black and gritty On arrival there were little walking bugs on the kitchen bench The dryer was very very noisy and we could not be in the unit when it was on, the neighbouring units must have found it annoying
The location is great, with walking access to Alex Surf Club for cheap meals
Stayed in May 2023
Reviewed: 15 May 2023
Steen
AustraliaPOOL
Stayed in May 2023
Reviewed: 14 May 2023
Mark
Australiahad a bit of a problem with small ants and the odd little cockroach at nightime
great location, staff, ammenities and swimming pools.
Stayed in May 2023
Reviewed: 11 May 2023
Jacqueline
AustraliaLocation, pool, the room and its layout. Close to shops and restaurants
Stayed in May 2023
Reviewed: 9 May 2023
Flora
Australiacleanliness of our apartment.
the two heated pools, the two heated spas and the extremely long lagoon pool
Stayed in May 2023
Reviewed: 9 May 2023
Roger
Australianothing
everything!
Stayed in May 2023
Reviewed: 6 May 2023
Rebecca
Australiagreat location, clean rooms with everything you need. beautiful gardens and pools.
Stayed in May 2023
Reviewed: 3 May 2023
Ashleigh
AustraliaThe room already had sand on the floor when we arrived, it was scarily filthy under the beds and couch cushions (lucky we didn't need to use the couch as a pull out bed), one of the single bed doonas has a yellow stain, door from patio to unit didn't lock properly. The remote back was broken and the batteries fell out (luckily not near the children), Definitely not the usual standard of Breakfree.
The location and pool is second to none. This is our third stay and it's the perfect family vacation spot. Out the front is amazing fish n chips, black bunny is great for breakfast, Surf Club or Alex Hotel are amazing for dinner. Great playground across the road (also one near the pool), convenience store on the corner, great paths for going for a walk along the beach. Short drive to Australia Zoo, or quick walk to bowling up the road.
Stayed in April 2023
Reviewed: 1 May 2023
Gina
AustraliaSliding louvre doors on the bedroom that didn’t block out sound or light.
Pools/spas were great although the pool could be a little warmer. Location was terrific. Close to surf, clubs & heaps of restaurants/coffee shops. Room was very small for potentially 6 people.
Stayed in May 2023
Reviewed: 30 April 2023
Jeff
AustraliaEverything was great
Close to major shopping centre. Close to beach
Stayed in April 2023
Reviewed: 28 April 2023
Dean
AustraliaNo more swim up bar.
Location. Warm pools. Room layout.
Stayed in April 2023
Reviewed: 26 April 2023
Merike
AustraliaEventho the apartment was clean it was a bit small and outdated for a family of 4. Master bedroom had a bath which of course kids wanted to use. The other bathroom shower was very small and you constantly bumped yourself to the door.
Excellent location. Near the beach and all the restaurants.
Stayed in April 2023
Reviewed: 19 April 2023
Matt
AustraliaMy room and its decor was quite old, but still quite well equipped and functional. No toiletries supplied - not sure if hat was an oversignt or this hotel doesn't supply them (I didn't ask housekeeping as I had my own stuff anyway). My room was a bit hard to find on arrival, but no problem thereafter.
Great location across the road from the beach and walking paths, and in between Maroochydore and Mooloolaba. Small grocery store just down the road for essential supplies. Free secure parking. Room was quite well equipped (albeit dated). Price was reasonable given the good location and the fact it was school holidays. I didn't have any problems with noise despite it being school holidays and very busy at the hotel.
Stayed in April 2023
Reviewed: 18 April 2023
Adam
AustraliaI had an injured leg so really enjoyed using a lift to get to my 3rd floor room each day rather than have to use the stairs each time. I enjoyed being close to the Beach and to Alexandra Surf Club where I had a good breakfast and a decent dinner most days. I liked the off-street, undercover parking, felt more secure than just an open carpark. I saw families enjoying themselves in the various swimming pools.
Stayed in March 2023
Reviewed: 18 April 2023
Karen
AustraliaChildren not supervised around pools
Stayed in April 2023
Reviewed: 12 April 2023
Valerie
AustraliaA non consistent parking bay.
Lovely swim up pool to the door loved that.
Stayed in March 2023
Reviewed: 11 April 2023
Matthew
AustraliaSlightly Dated, aircon Dated
Pool was nice, perfect for families & kids
Stayed in April 2023
Montecatini Terme, Italy
Seville, Spain
Slano, Croatia
Lutago, Italy
Arromanches-les-Bains, France
Bangkok, Thailand
Krabi town, Thailand
Parabiago, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content