178 - 180 Alexandra Parade, 4572 Alexandra Headland, Australia
#24 of 57 hotels in Alexandra Headland
Guests' ChoiceBased on 1154 hotel reviews
8.2Cleanliness
8.3
Comfort
8.2
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
8.1
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End of dialog contentReviewed: 14 May 2024
Marley
AustraliaOverall cleanliness could’ve been better. Beds and linen weren’t overly comfortable. The cost for a pool towel.
Enjoyed the pool and location.
Stayed in May 2024
Reviewed: 13 May 2024
Pilar
AustraliaNot sure why but there was a lot of dragging chairs in the unit upstairs which was really loud and made it hard for the kids to go to sleep. Perhaps putting soft padding on the chairs would be beneficial.
The location was amazing, across the road from the patrolled beach and close to parks and cafes. The lagoon pool was spectacular, and the hot pool and spa were really warm. Could ha e stayed in there all day. The games room was fun too. Really big courtyard (We were in the ground floor) to put all of our beach stuff. The unit was small but functional.
Stayed in April 2024
Reviewed: 13 May 2024
Colin
AustraliaBath very difficult to step into and we are both tall
Stayed in May 2024
Reviewed: 13 May 2024
Anna
AustraliaThe facilities were slightly old. The hotel was not exclusively for tourists, some rooms are occupied by their private owners, you could tell from their different doors and balconies. If one expect this is a resort hotel he or she will be disappointed.
Our room was located at the upper floor which was accessible by lift. From our balcony we had a very nice pool-side view, that was relaxing making you felt as if you were in Bali or Thailand !
Stayed in May 2024
Reviewed: 5 May 2024
Darren
AustraliaThe underground car park is a little bit tight in a large car
Great location and facilities in room
Stayed in May 2024
Reviewed: 4 May 2024
Kake
New Zealandgreat stay, room was well equipped and beds comfy
Stayed in April 2024
Reviewed: 3 May 2024
Janet
AustraliaThe bed very uncomfortable and noisy when gates banged
Love the pool area
Stayed in May 2024
Reviewed: 29 April 2024
Laura
AustraliaSlighted dated
Great pool
Stayed in April 2024
Reviewed: 27 April 2024
Garry
AustraliaThe floors were sandy/gritty on arrival. There were ants nested in the iron, but that was quickly replaced. There was a smashed chair on the balcony. The step into the bath was quite high.
Location, facilities and staff
Stayed in April 2024
Reviewed: 24 April 2024
Rebecca
AustraliaRooms are a little dated, but didn't bother us at all. Perfect for families with kids.
Great stay for families with kids! We LOVED the heated spa and swimming pools, utilised the gym. Across the street is a patrolled beach. Highly recommend.
Stayed in March 2024
Reviewed: 20 April 2024
Jacinta
Australiabadly behaved neighbors
the pool was our reason for staying and we loved it
Stayed in April 2024
Reviewed: 18 April 2024
Jasmine
AustraliaThe cleanliness of the property in particular the couch.
The pools outdoor area and location were fantastic. The appartments was very grubby. The couch inside the unit was filthy and I hesitated to sit on it.
Stayed in April 2024
Reviewed: 15 April 2024
Brock
AustraliaUnit an hall way had a bad smell
The pool aren’t and location was awesome
Stayed in April 2024
Reviewed: 13 April 2024
Judy
AustraliaDidn't like that the mugs were dirty and plate dirty and sand in the sink, clothes basket and on top of the washing machine. There was no Body wash or conditioner in the shower. Foxtel didn't work, so spent sometime to get the maintenance man to fix it.
Pool location excellent. Room a bit small but the studio was good enough for 2 people.
Stayed in April 2024
Reviewed: 6 April 2024
Maggie
AustraliaI didn’t like having to pre purchase the use of beach towels I believe that should be inclusive with pool facilities I was also told we had to wash our own towels in 3 day stay as no others would be provided . I’ve never come across that scenario before ever in my travels . We were always given fresh towels on request.
No breakfast given ??
Stayed in March 2024
Reviewed: 6 April 2024
Kevin
AustraliaThe room was dated and needs to be renovated. There was a strong smell of drainage in the bathroom.
The location, swimming pool.
Stayed in April 2024
Reviewed: 6 April 2024
Kavita
AustraliaThere are few misbehaving teen boys around, and they were swearing n racist. Jumping around in the pool where it's clearly said 'no jumping '
Yes, I like the apartment and the pool facility, gaming room . It's a very good location near the beach.
Stayed in April 2024
Reviewed: 5 April 2024
Hughes
AustraliaNo unlimited WiFi Tv in room not on WiFi network
Nice pool very warm Good access to facilities
Stayed in April 2024
Reviewed: 2 April 2024
Bree
AustraliaThe rooms could do with an upgrade. The couches were dirty/smelly and the kitchen and bathrooms are run down and outdated
Location and the pool
Stayed in April 2024
Reviewed: 1 April 2024
Hughes
MalaysiaPool was fabulous as was location
Stayed in April 2024
Reviewed: 27 March 2024
Kathy
AustraliaSuitable for young families so we did find it a little noisy early mornings with people coming and going
Everything was clean, rooms smallish but big enough, excellent location
Stayed in March 2024
Reviewed: 21 March 2024
Tracey
AustraliaThe fridge in my room had an overwhelming seafood smell, I let reception know and they were sending a cleaner to see if they could fix it. Unfortunately the smell was still there so perhaps a box of odour absorber might be a good idea. The bed was a little hard, could use a mattress topper but that is also a personal choice.
The staff were all lovely and friendly and very helpful. Jessica or Jess in particular (I think was her name.) she was fabulous so helpful, friendly and chatty could not do enough and was great if I needed anything. The room was very well appointed had everything I needed. The pools were amazing and literally metres from my room. Proximity to the beach and the surf club is fabulous. Bus stops right out the front; close connections to everywhere. Great walking paths.
Stayed in March 2024
Reviewed: 19 March 2024
Glenis
AustraliaMy room smelled not good and the aircon didn’t work after second day
Great resort pool and lagoon very family friendly
Stayed in March 2024
Reviewed: 16 March 2024
Hanna21
AustraliaThe gas hot water was a bit noisy at night.
Loved the pool area, it was huge. The kids ( and us) loved the slide! The rooms were comfortable. Yes they needed an update - but we were happy in them :) very convenient to have the kitchen and the mini mart on the corner.
Stayed in March 2024
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