Not properly cleaned from previous occupant. Half cup coffee in microwave, glasses in cupboard were dirty. Some cutlery was dirty. Areas not wiped over and cleaned. 2 dirty and stained blankets in cupboard were smelly and in a screwed up heap. Very limited parking at facility.

Stayed in November 2023

Single beds were requested and even though they were made up as singles they were still side by side. This meant a little furniture rearranging on our part. There are no screens on the door so we couldn't have fresh air over night which is my preference to air-conditioning. Staff weren't rude but neither were they engaging or even bothered to pop their head up for a "good-morning".

The room was clean and in a good location

Stayed in November 2023

No Internet connection, bason tap broke.

Stayed in November 2023

Very limited parking under units other wise you had to park on street. Furnishings were old and needed replacing. Couch was old with splits with worn armrests, should have been replaced along time ago.Bed was uncomfortable with a seam in the middle joining to small bed’s together to make a king bed. Breakfast bar is still closed due to Covid. Didn’t like to leave a $200.00 security bond for the room, never heard of having to do this before. Over all the complex seemed dated, could have found better. Would not stay there again , balcony was nice and spacious

Pool was nice , good to have lifts .

Stayed in November 2023

Room 312 was a bit dated and rough around the edges. We had an issue with cleanliness which I raised with reception. This was really the only issue with our stay, housekeeping need to lift their game.

Location is fantastic, short walk to shops, beach, dining.

Stayed in November 2023

No parking available Bed was 2 singles put together. They were 1 hard 1 soft. The room looked clean but had a musty smell

Location

Stayed in November 2023

Expensive Not so clean

The location was good

Stayed in November 2023

Hotel overall is tired, needs a refurbishment, door in apartments aging. My apartment the access door handle came off as I was leaving room, ask for repair from Hotel,but that made it worse, advised hotel again and a temporary fix made. Doors locks need to be updated, again could do with a makeover and update.

Location is good, can walk to shops, restaurants, Secure location, plenty of transport options near by.

Stayed in November 2023

Noise from other guest/?

Location

Stayed in November 2023

Bit more maintenance required on doors and walls Just a bit tired

Staff were excellent Bed was very comfortable Rooms were very clean and on the larger size

Stayed in October 2023

Room needs to be refurbished only catered for 2 people with utensils and plates no room for visitors to be able to eat

Was in walking distance to draculas and pacific fair

Stayed in October 2023

The property was very dated . My room had clearly been affected by water damage and it had a very unclean feel to it . Our balcony had loose railings and it didn’t feel safe going out there with my young granddaughter. The kitchen amenities seemed unclean and I needed to clean everything before I used it . The bathroom spa didn’t work and when I showered the bathroom floor flooded . It was just a fair experience all around .

The property was very close to restaurants and shops .

Stayed in October 2023

In need of renovation. The stay was ok. Unfortunately the lift button to go down from our floor was pushed into the wall and therefore inaccessible. For the duration of our 4 day stay we had to go up the lift in order to go down. This was a safety issue also. We would have appreciated some sort of sign at the lift or communication about this issue.

Location and price

Stayed in October 2023

The shower floor was very slippery, definitely needs a hand rail

Lisa at reception was very helpful and always smiling an asset to Savannah

Stayed in October 2023

LACK OF PARKING

LOCATION

Stayed in October 2023

Our room was in need of a complete renovation, plumbing also needs attention.

Staff, location and facilities were great.

Stayed in September 2023

Room bit dated. Only 1 roll wc paper procided. No face washer. Couch was very old and in poor condition. No laundry in room.

Location and view

Stayed in October 2023

Parking. Having to park 2 blocks away

Stayed in September 2023

Old and needs update

Convenient to casino for show

Stayed in September 2023

It was clearly very loved by many and seemed things had not been updated.

It was close to everything and was affordable

Stayed in October 2023

Worn out carpet. Uncomfortable beds. Holes in the walls. Mould in the bathroom. Cockroaches in the room

Location was good

Stayed in October 2023

I was not happy that I could not get meals or breakfast. a microwave would have been better if not providing room service or meals for guests. Parking was also an issue, not happy about having to park on the street.

I liked the central location to the Conference Centre, shopping and Casino.

Stayed in September 2023

Could have been a bit cleaner

Very good location, good size room but a bit dated

Stayed in September 2023

Very poor fixtures- kitchen tap and shower head broken. Very poor selection of kitchen items - not enough crockery and glasses and cooking pans. Knives very blunt.

Stayed in October 2023

Not very friendly staff

Location

Stayed in August 2023