2 Albert Avenue, Broadbeach, 4218 Gold Coast, Australia
#271 of 903 Holiday rentals in Gold Coast
Guests' ChoiceBased on 347 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.6
Facilities
8.2
Staff
9.0
Value for money
8.3
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Ingrid
AustraliaA bit dated, but still great value.
Great location and very reasonably priced.
Stayed in April 2024
Reviewed: 15 April 2024
Matthew
AustraliaRoom and furniture could have done with a freshen up
Early check in was nice, great location
Stayed in April 2024
Reviewed: 1 April 2024
Jane
AustraliaWeekday staff did not interact with us as we passed reception for the whole time we were there Could have offered umbrellas to guests as the weather turned wet for 4 days straight unexpectedly!
Great location - a few minutes walk to beach, shops and restaurants and tram stop nearby A large one bedroom apartment with 2 balconies and view of the surf beach from one Light and airy with cross ventilation
Stayed in March 2024
Reviewed: 4 February 2024
Rhys
AustraliaStarting to get a little old in the units
Location and comfort
Stayed in February 2024
Reviewed: 28 January 2024
Karen
AustraliaThere was nothing not to like.
Great location to the beach, restaurants and transport. Did not have to use our vehicle to travel around.
Stayed in January 2024
Reviewed: 28 January 2024
Zoe
AustraliaLocation was great, unit was tidy and clean and had everything we needed.
Stayed in January 2024
Reviewed: 14 January 2024
Nell
AustraliaWould have been nice to have prior warning that there were building works before our arrival. Dusty work made it difficult to enjoy the view some afternoons from the balcony.
Location for our needs was fantastic. Walking distance to everything we needed and when we did use the car it was an easy navigation to and from the resort. Restaurants in area varied and many. Beach was just across the road and we had a great view of the beach from our room. The facilities were great, spacious and beds comfortable.
Stayed in January 2024
Reviewed: 10 December 2023
Julie
Australiamore effective flow of aircon to reach bedrooms
location, beach, car parking
Stayed in December 2023
Reviewed: 1 December 2023
Hastings
AustraliaOnly fault I could find was our mattress was not very comfortable as it was quite worn out. I did bring this up on our checkout form, hopefully they have rectified this. Was the only downside.
Fantastic location, so close to the bars, shops and the beach. Facilities like the pool, sauna, apartment kitchen and laundry all worked well and were clean.
Stayed in November 2023
Reviewed: 28 November 2023
Rebecca
AustraliaBeds a bit uncomfortable
Excellent location
Stayed in November 2023
Reviewed: 20 November 2023
Nikki
AustraliaProbably could of had an ensuite
So handy to everywhere in Broadbeach..We went for the Groundwater festival & our whole stay was fabulous..my daughter was able to get a late checkout which we were so grateful for. Thankyou.
Stayed in October 2023
Reviewed: 24 October 2023
Susan
AustraliaA waiter.
NA
Stayed in October 2023
Reviewed: 19 October 2023
Glenn
AustraliaBed was unfortunately very uncomfortable
The staff were fantastic and great location
Stayed in October 2023
Reviewed: 1 September 2023
Vicky
AustraliaLocation Location location excellent for everything .
Stayed in September 2023
Reviewed: 19 August 2023
Julie
AustraliaNothing particularly
Our apartment was very clean , modern and comfortable It is in a great position , close and walking distance to the shops and the beach.
Stayed in August 2023
Reviewed: 13 August 2023
Jill
AustraliaThat TV wasn't checked before we moved on and no instructions on how to use it
Could have been 2 extra blankets
Stayed in August 2023
Reviewed: 24 July 2023
Lisa
AustraliaGreat location
Stayed in July 2023
Reviewed: 9 July 2023
Christensen
New ZealandWe checked in late and realised we were given the wrong room. We had to wait until next afternoon to move into the correct room that we had paid extra for, was ready. It would have been nice to have been offered a discount or something free to make up for it. However no offer of this. They did apologize for the error though & I guess mistakes happen.
Great location, close to beach and restaurants. The apartment was roomy and had lovely pictures comfy couch, decent size tv. Bed super comfortable
Stayed in July 2023
Reviewed: 4 July 2023
Janice
New ZealandWould have liked a main light in the lounge as it was a little dim
It’s location, the apartment was well set out for a couple. Sue was very friendly and welcoming.
Stayed in July 2023
Reviewed: 4 July 2023
Haley
AustraliaOnly 1 spare roll of Toilet paper was disappointing and no staff past 12pm to help on the weekend.
It was great, very clean and the views were amazing. Shops & supermarket only a 3 minute walk away. Beach a 2 minute walk away.
Stayed in July 2023
Reviewed: 26 June 2023
Brett
AustraliaGarbage collection in the street at 6.30 am every day can't be helped by the accommodation but it happens and is noisy. Our room should have been serviced halfway through the stay, but it wasn't. Spoke to desk and they had it listed as being done so hope they follow up to see why it was missed.
Great location. Wonderful view. Well set up kitchen
Stayed in June 2023
Reviewed: 25 June 2023
Kevin
AustraliaIt was close to shopping and the bowls which was the Australian Open
Stayed in June 2023
Reviewed: 16 June 2023
Grant
Australiahot spa close to beach / restaurants
Stayed in June 2023
Reviewed: 15 June 2023
Melanie
Australiawe arrived at 12.30 & no one had let us know they closed on a Saturday at 12 even though they messaged to ask our arrival time. when we called them at front of units we were told the room was ready but we had to wait till 2pm for check in & we couldn’t even leave our bags inside in the foyer area so had to carry them around with us which was a bit disappointing as if we’d known that we wouldn’t have gone straight there from Aitport
the location was fantastic & the apartment had everything you needed and was very clean & pool, spa & sauna we’re all fantastic.
Stayed in June 2023
Poreč, Croatia
Paris, France
Gardena, USA
Pattaya South, Thailand
Kandia, Greece
Holmes Beach, USA
Scilla, Italy
Vienna, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content