2-6 Old Pacific Highway, 2483 Brunswick Heads, Australia
#8 of 16 hotels in Brunswick Heads
Guests' ChoiceBased on 719 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
8.7
Staff
9.3
Value for money
8.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 August 2023
Martie
AustraliaThe hotel was not far from the town centre. The room was very inviting and comfortable.
Stayed in August 2023
Reviewed: 16 August 2023
Patti
AustraliaWe loved everything about your hotel!
Rooms were lovely, beds super comfy, staff amazing, pool perfect!!!
Stayed in August 2023
Reviewed: 16 August 2023
Brett
New ZealandNo table for bags to sit on.
Pool. Location. Styling of the complex.
Stayed in August 2023
Reviewed: 14 August 2023
Leonie
Australia400 plus dollars for one night was overpriced in this location, this time of year, and for the amenity.
It’s nicely renovated
Stayed in August 2023
Reviewed: 11 August 2023
Teresa
AustraliaEverything
Boutique refurbished hotel in a fab location. Staff were amazing and super friendly and efficient. Highly recommend.
Stayed in July 2023
Reviewed: 11 August 2023
Elaine
AustraliaBecause we stayed for 7 nights it would be good if the room had included a couple of easy chairs for lounging in.
We liked that the staff accommodated all our requests and even made some suggestions to us that enhanced our stay. We highly recommend the position. It was very easy to access cafes and restaurants by walking directly to them or by wandering into town via the river bank. Accommodation and facilities were exactly as described in their advertisement.
Stayed in August 2023
Reviewed: 9 August 2023
Felicity
Australialoved this little motel, perfect for a couple of nights. simple room but styled with a luxury touch.
Stayed in August 2023
Reviewed: 3 August 2023
John
AustraliaThe bathroom wash basin located outside the bathroom.
Room was very clean and quiet, bed was very comfortable but the layout of the wash basin outside the bathroom was an interesting feature. Some more fllor coverings over the painted concrete would have been nice.
Stayed in August 2023
Reviewed: 26 July 2023
Stephanie
Australia- bed extremely soft (sunken) - pricey for such a tiny room - bathroom was so so small, not even room to place a toothbrush or hairbrush near the sink
- Extremely friendly and efficient service - clean - great location for Splendour - nice bathroom products
Stayed in July 2023
Reviewed: 7 July 2023
Rod
AustraliaNothing
Great location and very friendly
Stayed in July 2023
Reviewed: 2 July 2023
Carmel
AustraliaA little noisy
Great location
Stayed in April 2023
Reviewed: 29 June 2023
Elizabeth
AustraliaMattress was very squishy. Nowhere to put toiletry bag in the bathroom. Bathroom too small...difficult to wash your face.
Lovely and clean beachy look. Good quiet location.
Stayed in June 2023
Reviewed: 28 June 2023
Nickola
New ZealandThe bed was fab. Room was great.
Stayed in June 2023
Reviewed: 23 June 2023
Deborah
AustraliaEverything. It’s a gorgeous little motel. Will definitely come back for a longer stay.
Stayed in June 2023
Reviewed: 11 June 2023
Kris
Australiait was a little expensive for a motel room
beautiful decor, comfortable room and the common areas around the pool etc were lovely. would be a great place for a large group stay.
Stayed in April 2023
Reviewed: 3 June 2023
Sue
Australiaeverything OK
Modern and newly renovated. nice simple decor and very clean. walking distance to the small town however bicycles were available to use. the staff were super friendly and helpful. I really liked the place.
Stayed in June 2023
Reviewed: 29 May 2023
Elo
Australiacomfortable room and beautiful surroundings
Stayed in May 2023
Reviewed: 29 May 2023
Paul
AustraliaGreat place, Great location Great receptionist. Thank you it was a funky trendy place to stay and centrally located
Stayed in May 2023
Reviewed: 24 May 2023
Tori
AustraliaEverything, the staff were lovely and room was very clean and modern. walking distance to beach.
Beautiful room and close to town
Stayed in May 2023
Reviewed: 23 May 2023
Adam
Australialocation & how clean & fresh it was
Stayed in May 2023
Reviewed: 22 May 2023
Sandra
Australiadecor
Stayed in April 2023
Reviewed: 20 May 2023
Brooke
AustraliaRelaxed resort style hotel in a great location, with super comfy beds, bar facilities, professional massage services and lovely pool area.
Stayed in April 2023
Reviewed: 13 May 2023
Nigel
United KingdomNothing
Staff were friendly and helpful. The room was really nice.
Stayed in May 2023
Reviewed: 3 May 2023
Damien
Australialoved the location and the facilities.. so easy getting around on the provided bikes… loved the room and was very spacious and clean and fresh … will definitely be back and don’t forget to try the cocktails 😆
Stayed in March 2023
Reviewed: 2 May 2023
Hayden
AustraliaLocation great for us our friends stayed at the caravan park across the road. Bikes were a nice touch. Pool area lovely.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content