76 Gladstone Road, 2780 Leura, Australia
#11 of 54 hotels in Leura
Guests' ChoiceBased on 34 hotel reviews
8.8Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
8.7
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 April 2024
Natasha
AustraliaVerification process, additional deposit, extensive rules - didn’t make for a warm welcome.
Great location, lovely property - historic charm with modern renovation - lovely bathroom, pretty garden view.
Stayed in April 2024
Reviewed: 16 March 2024
Christena
AustraliaThe most beautiful little cottage set amongst incredible manicured gardens. The attion to detail and soft furnishings finished the cottage off nicely and made for a wonderful quite place to spend time. It was just so beautiful nothing was overlooked. It was so fresh clean and tidy. We will definitely be back.
Stayed in March 2024
Reviewed: 18 February 2024
Amanda
AustraliaI can’t think of anything against this property for a couple who want to get away.
Very well setup, private and in a peaceful setting.
Stayed in February 2024
Reviewed: 16 February 2024
Trevor
AustraliaThe only sour note was being asked to put the three bins out in the road before departure down a 30 meter gravel drive. Being seniors we refused to do this and to their credit the management company took care of it.
The location was perfect for a quiet break. Private and secluded.
Stayed in February 2024
Reviewed: 8 February 2024
Beverley
United KingdomOwners, although very efficient, we're not very friendly. Received multiple emails regarding check in/ out requirements. Lots of info about the bin collection day. Although in the garden of a property I assume is the owner, no contact from them what so ever. Still a nice place though.
Lovely quirky cottage with great outdoor space. Nice little lounge area and a comfy bed.
Stayed in February 2024
Reviewed: 14 January 2024
Luke
AustraliaBeautiful little cottage, very pretty, very well presented, really nice updated bathroom. Really enjoyed the stay
Stayed in January 2024
Reviewed: 23 November 2023
Hutchins
AustraliaNil
It was so beautiful and peaceful. The gardens were astounding. Excellent communication by the host. A perfect way to celebrate our 25th wedding anniversary
Stayed in November 2023
Reviewed: 21 September 2023
Brian
AustraliaIt was quiet and well located.
Stayed in September 2023
Reviewed: 31 August 2023
Daneev
AustraliaThe seats in the lounge area are a little stiff and uncomfortable, not for lounging. There is no freezer. Unfortunately, I needed a freezer for my ice pack to take for walks etc and the drive home for my special dietary needs. My error in assuming there was one in the fridge.
The location is ideal. Only 3 minutes drive to the town centre. Cottage is gorgeous. Everything you need in the kitchen to self-cater is there. The bathroom and underfloor heating was beautiful. The gas fireplace was heaven. Perfect for the cold evening. We highly recommend this property and will stay again in the future.
Stayed in August 2023
Reviewed: 16 July 2023
Dunia
AustraliaI loved everything about it.
It was clean, comfortable, relaxing atmosphere and close to the main city streets.
Stayed in July 2023
Reviewed: 18 May 2023
Thompson
AustraliaA sofa would've been nice instead of 2 chairs, a spa & freezer would be good
Beautiful, quiet accommodation
Stayed in May 2023
Reviewed: 13 May 2023
Michael
AustraliaWould have liked a freezer for our cold packs and tissues in the bathroom.
Beautiful setup in lovely corner of Leura. Facilities were first class.
Stayed in May 2023
Reviewed: 11 May 2023
Helen
AustraliaNo table inside and very small fridge but that was in harmony with the small kitchen!
Great style, good quality appliances, exce heating and lovely setting.
Stayed in May 2023
Reviewed: 1 May 2023
Crouch
AustraliaEvery thing we needed was there. Very comfortable
Stayed in April 2023
Reviewed: 6 April 2023
Sean
Australia1. the registration process was very confusing. I received multiple requests to register and verify even after completing this and received confirmation. 2. being asked to take the rubbish out and the bins to the road. I can do this at home, this was meant to be a break from home.
the location was ideal, and quiet.
Stayed in April 2023
Reviewed: 11 March 2023
Cath
Australiakitchen had very little to no work bench area
so lovely and quiet
Stayed in March 2023
Reviewed: 5 March 2023
Heather
United Kingdomnil
beautiful decor quiet location all amenities
Stayed in March 2023
Reviewed: 16 February 2023
Beverly
Australiait rained the entire time we were at the property and there was no cover between the property and where we parked the car.
the location was perfect and the surrounding area was very quiet
Stayed in February 2023
Reviewed: 18 January 2023
Warren
AustraliaThe fact that there was no freezer to have ice in my drinks (first world problem) and a proper ironing board would have been good as there was really nowhere to set up the small ironing board except on the cook top
Upmarket feel, well appointed
Stayed in January 2023
Reviewed: 23 July 2023
Gomes
AustraliaThe whole process of booking accomodation was way too complex and very unprofessional. The property was ok although the bed was very uncomfortable, there was no freezer, two single seater couches on opposite ends of the living room which is quiet ironic considering it’s supposed to be a romantic couples retreat. The cottage is a fair amount of money and we were ok shock to find out we needed to take rubbish and bins out to main road you’d think this would be included in the cleaning of the facilites as that what we pay for . We found it bizarre that we had to pay an enormous bond to start off and we were mortified when my partner was informed he was charged for the replacement of bed sheets and towels due to stains they apparently couldn’t remove, which clearly shows they never washed them properly. They went and replaced them all with totally overpriced items and took it all off our bond . If they had trouble removing stains which was clearly a scam then before going on shooing spree with our money they should have take in them in to the dry cleaners and charged us the bill which would have been a hell lot cheaper and proven we were at fault . I wouldn’t recommend this property to anyone , as it ended up costing us nearly doubled the high amount we had already paid and we would have been better off staying in a 5 stars resort.
Stayed in June 2023
Reviewed: 2 July 2023
Rosie_89
AustraliaThe carpet in the bedroom was dusty, I think perhaps it was missed. I am not sure if it was the power point or lamp and electric banket closest to the window, but it wasn't working. The lamp wouldn't turn on and the blanket was unusable. The kitchen window wouldn't open, which made it difficult for us to cook due to the smell. Overall, we still had a lovely stay.
The location was great and very close to multiple things in the blue moutains. Perfect little cottage for a couple. The sunroom was fabulous. The morning and afternoon sun hitting the room was just lovely. The electric fireplace was absolutely lovely to look at and also kept the cottage warm. The property is very well maintained, peaceful, and quiet.
Stayed in July 2023
Reviewed: 27 April 2023
Chew
SingaporeThe patio with transparent roof was like a sauna on sunny days. The surrounding doors were stuck and cannot be opened for ventilation. Experienced multiple problems with security deposit and property ended up more expensive than the price stated on Booking.com
Private and comfortable Mostly clean but don’t expect all drawers to be clean
Stayed in March 2023
Reviewed: 30 July 2023
Anonymous
AustraliaFantastic location, well appointed and great fixtures and furnishings. Very cosy and warm!
Stayed in July 2023
Reviewed: 21 April 2024
Lisa
AustraliaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content