274 Draper Street, Parramatta Park, 4870 Cairns, Australia
#55 of 75 hotels in Cairns
Guests' ChoiceBased on 223 hostel reviews
7.2Cleanliness
7.4
Comfort
7.3
Location
7.6
Facilities
7.1
Staff
8.4
Value for money
8.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2023
Mitsuru
JapanWeek Wi-Fi, Strong noise, No millers, Not enough toilets & shower, a lot of animals & insects
Good location
Stayed in September 2023
Reviewed: 12 September 2023
Devora
IsraelThe place was not clean, cockroaches were observed and there was cat food near the kitchen. The bathroom was far from the room. The room had an unpleasant smell. The pool is very small and not clean. A disappointing experience.
Stayed in September 2023
Reviewed: 4 September 2023
Theresa
GermanyThe room was stuffy and the shower was either hellishly hot or ice cold, no warm shower.
We really liked the location.
Stayed in September 2023
Reviewed: 22 August 2023
Brook
AustraliaMattress not made
AC shower well kept
Stayed in August 2023
Reviewed: 21 August 2023
Larry
United StatesDo not book this hostel. They will prove completely inaccessible at times, and you will be denied access to your prepaid accommodation, even if you follow their contact information to the letter. I knew I was going to arrive late for a subsequent prepaid night; made a dozen phone calls during opening hours, none of which were answered; sent email notification via booking.com, which was not responded to; was physically locked out of the premises when I arrived; had to find a bed elsewhere.
Stayed in August 2023
Reviewed: 20 August 2023
Michael
AustraliaTopes
All very good position an all thinged good
Stayed in August 2023
Reviewed: 31 July 2023
Mikko-ville
FinlandExcellent value for money accommodation! Quiet and everything you need available.
Stayed in June 2023
Reviewed: 27 July 2023
Alex
United KingdomNice, large room.
Stayed in July 2023
Reviewed: 23 July 2023
Bryan
Australiaas above
Very basic facilities - no mirror in room or bathroom, no mugs in our kitchen, hard to balance aircon and heat. No chair in room. Otherwise outdoor eating tables etc quite nice and helpful manager
Stayed in July 2023
Reviewed: 10 July 2023
Carla
IrelandNothing
Quiet
Stayed in July 2023
Reviewed: 8 July 2023
Stefanie
GermanyNice acclimation, that is clean and well organized
Stayed in June 2023
Reviewed: 4 July 2023
Laura
United KingdomRos was so welcoming, the room was clean and neat, it had everything you'd need for a comfortable stay. The location is great, just a 10 min walk from the shopping mall.
Stayed in July 2023
Reviewed: 27 June 2023
Shiou
TaiwanAnt bite and wifi wasn’t working sometimes.
Nice location and staff.
Stayed in June 2023
Reviewed: 6 June 2023
Mariela
New ZealandNot clean, messy, uncomfortable.
Stayed in June 2023
Reviewed: 29 May 2023
Melwin
Swedenlovely staff
Stayed in May 2023
Reviewed: 26 May 2023
Lowri
AustraliaReceptionist was very helpful and friendly. :)
Stayed in May 2023
Reviewed: 22 April 2023
Joaquin
ChileThe kitchen, the restrooms too dirty
The air conditioner, the room
Stayed in April 2023
Reviewed: 13 April 2023
Harry
United KingdomI hate writing bad reviews because it’s so detrimental to a business, but on this occasion it really needs doing and needs to be a big warning to any future guests, IT MIGHT BE CHEAP, but it really isn’t worth it!!! from minute 1 the experience was awful and this was driven by the host/owner. One of the rudest most controlling people I have ever come across on my travels. she dictates and patronises anyone and everything, to give you context, she makes the working for accommodation guests scrub plastic bags for HOURS. and she shouted at me for doing my own washing up!!(with the washing up liquid I had to buy myself!!) She confiscated the air conditioning key because I left it on in my room whilst I went for a shower (which was 5 minutes) and then never returned it. She also just walks into rooms without knocking or any care, so don’t expect any privacy. I kid you not the witch bullied me solidly for 2 weeks and if I hadn’t booked and paid for 2 weeks I would not have stayed as long as I did. It’s absolutely filthy from rooms to the kitchens to the bathrooms to the open space areas. The pool may as well be called a pond as it hadn’t been cleaned for years and I mean years. I’ve stayed in hostels for half the price that have better standards than this place and it’s obvious they are taking advantage of vulnerable backpackers who need a roof over their head, which in truth is so against what Australia is about and what hostel culture is all about. The rooms were cockroach ridden and that’s because every room has a massive gap between the door and the floor, bugs can get everywhere and there is not a single attempt to do any pest control, so expect cockroaches grasshoppers and lizards in your luggage if not locked up. On that note, there are no lockers either so you’re at the mercy of your room mates and it was just a generally uncomfortable experience.
the people staying there were great, but that’s as far as it goes. other than Marco who was a hero the staff are a disgrace.
Stayed in April 2023
Reviewed: 8 April 2023
Manuel
Spainthey stuck us in a room thats a boiling hell
nothing
Stayed in March 2023
Reviewed: 6 April 2023
Kurumi
JapanThey are very kindly and friendly
Stayed in April 2023
Reviewed: 10 March 2023
Nicolas
ArgentinaIt was really dirty
The room, and the park
Stayed in March 2023
Reviewed: 27 February 2023
Amandine
FranceThis hostel was quiet to rest and I appreciated the female dorm with the shower in the room. The kitchen was good and clean.
Stayed in February 2023
Reviewed: 26 February 2023
Luke
AustraliaRoz is great!
Stayed in February 2023
Reviewed: 20 February 2023
Heather
United StatesSmall sinks, no mirrors in rooms, unkempt kitchen area, and small, uncomfortable bed.
Air conditioning in room. Washer/dryer on site. Pretty garden area and covered spaces for the rain.
Stayed in February 2023
Reviewed: 30 January 2023
Jucordiv
ArgentinaThe garden, the pool, the bed
Stayed in January 2023
Hüfingen, Germany
Cascade, USA
Greenville, USA
San Menaio, Italy
Madrid, Spain
Acharavi, Greece
Druskininkai, Lithuania
Newport, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content