169 Castlereagh Street, Sydney CBD, 2000 Sydney, Australia
#200 of 322 hotels in Sydney
Guests' ChoiceBased on 2062 hotel reviews
7.7Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
7.7
Staff
8.6
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 17 November 2023
Carol
AustraliaSmall room
The location was excellent.
Stayed in October 2023
Reviewed: 16 November 2023
Steven
United StatesLoud construction sounds 15 hrs a day! Staff was not friendly. The lady had poor communication skills. I will question staying here again.
Room size
Stayed in November 2023
Reviewed: 16 November 2023
Belinda
AustraliaI wasn't thrilled at being woken up on Sunday morning because housekeeping wanted to come in two hours before checkout time. There's also quite a lot of construction/ restoration being done at the moment (Nov '23) so only one lift was operational which made it quite time consuming to get to and from the 10th floor.
The location is excellent - very close to all the city's best shopping, as well as public transport and plenty of food options. The hotel is inside the Masonic Club, built in the early 1890s, and has been beautifully kept to retain its old world charm and elegance, yet has been updated to incorporate mod cons. Comfy bed, plenty of powerpoints and USB sockets, lovely selection of herbal and caffeinated teas in the room.
Stayed in November 2023
Reviewed: 15 November 2023
Susan
AustraliaA little noisy with the building work next door but it didn't upset our stay :)
Excellent location, beautiful historic hotel, friendly and very clean and tidy. Will stay here again for sure - Thank you
Stayed in November 2023
Reviewed: 14 November 2023
Tony
AustraliaThe room was clean, tidy and comfortble.
The room was clean and comfortable and perfect for my short business trip to Sydney.
Stayed in November 2023
Reviewed: 14 November 2023
Gilbertfamily
AustraliaThe lift is always a little scary being so old ... but it adds to the character of the hotel :)
The hotel is in a perfect location for my work purposes - within a 10 minute pleasant walk. While the facilities are not modern or fancy, the rooms are very comfortable and provide all that I need for this type of work travel. The staff member that welcomed me on the evening I checked in was amazing - such great customer service with a pleasant manner.
Stayed in November 2023
Reviewed: 10 November 2023
Johann
SwitzerlandElevators broke down.
We liked the location and the atmosphere.
Stayed in November 2023
Reviewed: 10 November 2023
Stephen
AustraliaBreakfast could have gone a little longer especially on a Sunday morning .
The staff were excellent. Particularly the reception staff that were very helpful and gave excellent directions to the car park .
Stayed in November 2023
Reviewed: 8 November 2023
Jessica
AustraliaExcellent location. Easy prompt check in by friendly staff. Great shower. Room somewhat small, but overall excellent value for the CBD.
Stayed in November 2023
Reviewed: 8 November 2023
Carolyn
AustraliaThere was no remote to adjust the air-conditioning and it would not change at the wall . I found the room a bit hot for sleeping.
Stayed in October 2023
Reviewed: 6 November 2023
Malcolm
AustraliaTape to split metal trim at ensuite entrance was worn - needs attention and builders bog to ensuite architrave has not been sanded and painted
The grandeur
Stayed in November 2023
Reviewed: 5 November 2023
Jan
AustraliaLack of or no opposition for meals
Stayed in November 2023
Reviewed: 5 November 2023
Zac
AustraliaBed seemed to sink a little and pillows were slightly thib
Massive bathroom and decent size room. Good location within walking distance of all major attractions
Stayed in November 2023
Reviewed: 5 November 2023
John
New ZealandLifts not working and too slow. Shower could do with updating. Building work next door noisy.
Location
Stayed in November 2023
Reviewed: 2 November 2023
Tess
AustraliaLoud building works happening next door starting quite early in the morning
Very friendly staff. Good location.
Stayed in August 2023
Reviewed: 1 November 2023
Gordon
AustraliaReception was unattended when we arrived. Eventually chap took my credit card (twice) but didn't really explain why. At check-out no receipt was issued. Noise from the building renovation next door.
Virtually everything went well. Great location. Room just the right size. Coffee facility was great.
Stayed in November 2023
Reviewed: 30 October 2023
Maureen
AustraliaToo dear for the small room
Location
Stayed in October 2023
Reviewed: 30 October 2023
Smith
AustraliaThe window we couldn’t see out of it and it couldn’t be opened which was disappointing
Stayed in October 2023
Reviewed: 30 October 2023
Annette
AustraliaLovely boutique hotel in Sydney CBD close to transport including the Light Rail. Comfortable and clean with friendly staff.
Stayed in October 2023
Reviewed: 26 October 2023
Douglas
AustraliaNo weekend dining room, very strange room configuration
Stayed in October 2023
Reviewed: 24 October 2023
Allan
AustraliaWe had to step up to the bathrooms Not good in the night
Not used
Stayed in October 2023
Reviewed: 23 October 2023
Anne
AustraliaNot having a clear window- bit claustrophobic in the room
Victorian grandeur
Stayed in October 2023
Reviewed: 22 October 2023
Susan
New ZealandNoisy air con
Great location. Classic building. Clean. Friendly staff.
Stayed in September 2023
Reviewed: 19 October 2023
Kate
AustraliaBed was small and the sheets were tucked in way too tight at the end of the bed. Couldn’t move my feet.
Location was great. Staff was lovely. Breakfast was nice.
Stayed in October 2023
Reviewed: 17 October 2023
David
AustraliaA lot of neighbourly bathroom noise. Small bathroom. Always the noise one associates with the CBD.
Great location for Sydney CBD. Quaint, old-style club atmosphere. Even snooker tables (3rd floor). Personable staff.
Stayed in October 2023
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