No water pressure in the shower and it took a bit for the hot water to come through. Also very disappointed in the breakfast service. I paid $25pp for a hot breakfast but everything including bacon and eggs were cold.

Staff were very friendly and accommodating. Location was perfect and price was great!

Stayed in February 2024

Room was fantastic, bed was super comfy

Stayed in January 2024

Few items needed updating in the room. Lamp shades were in need of replacement

Quiet, clean and comfortable

Stayed in February 2024

It was a bit noisy with machine type sounds as well as people in corridor can be heard easily. I was disappointed that there was not room service or food place available onsite because I did not want to leave the hotel. There was not a lot to choose from in bar snacks that you need to go to reception for.

The room and Bed was very comfortable and it was very clean. It would have been nice to have a window that opened. Staff very friendly and helpful.

Stayed in February 2024

Good service and polite helpful staff. My room was very clean and comfortable and the en suite bathroom, though semi modernised and an odd shape, was spotless. No view but daylight filtered through an opaque window.

Very convenient to St James Station, The NSW Art Gallery and the airport and the tarrif was very reasonable considering the location.

Stayed in February 2024

Whole street is undergoing massive construction work. Very noisy. 4 cement trucks all unloading, workmen in hotel which is also having work done. Should have been told at time of booking. Complimentary ear plugs are not the answer. Affects all businesses nearby. Still a good location but not quiet.

Hotel good, staff good, location good.

Stayed in February 2024

A few small things would lift the experience - we had one tiny bin in the bathroom, another in the room would have been good, tissues hidden away in the bathroom - on the table or bedside would have been nicer, glasses in the fridge (especially given the very hot weather) and ability to get ice from the bar.

Wonderful location and great old building.

Stayed in February 2024

The staff were super friendly and helpful. The hotel is walking distance from so many beautiful spaces - art gallery, museum, botanic Gardens, Harbor Bridge & opera house. Also lots of great coffee places nearby

Stayed in February 2024

There was not much that we didn’t like. There is a gym over the road if you need it and coffee shops or restaurants right outside the door. There was also several convenience shops for small items within a short walk.

Whilst the hotel is a little old, it is beautifully maintained and presented. The staff on arrival were very efficient and everything was ready for us to settle in for the weekend. The location was the best for us as we wanted to visit the city and surrounds and see friends in the CBD.

Stayed in February 2024

That it was noisy

It was noisy but it was nice and close to everything

Stayed in January 2024

Only thing a bit frustrating was the lifts were very slow and one was out of action during my stay. I couldn't use the fire stairs as they are locked into each floor. Bed was way too soft for my liking but I still managed to sleep well!

Location was excellent, so close to everything! Room was a good size, as I was there for a few nights I would have liked a microwave. In general a great hotel, I would stay there again.

Stayed in January 2024

Breakfast was terrible, better value at any local cafe. Never eat there again.

Great location, nice hotel. Good value.

Stayed in January 2024

location, and room and loved the old feel to the place

Stayed in December 2023

Some building noise from current renovations

Great and very convenient location to QVB, Light Rail, Theatre Royal. Large comfortable rooms. Very friendly and helpful staff

Stayed in January 2024

lifts

good location.

Stayed in January 2024

Old world charm in central location

Stayed in January 2024

The rooms were tiny, and the ad said parking available, but it cost extra and was at another location.

It was a cute, olden style hotel, but the rooms were tiny.

Stayed in December 2023

They were doing renovations and it wasn’t on their website, and the workers started at 8 am. My asthma flared up.

It was in a great location.

Stayed in January 2024

The location was good.

Stayed in January 2024

Lack of dinner/dining facilities- snooker room not open No offer to make amends for …continual noise & dust intrusions from in-house & outside immediate surroundings of all the constructions - a complimentary breakfast would have been appreciated or similar

Location Olde Worlde decor

Stayed in January 2024

Rooms are a bit small but I only had a small bag so was fine for my purposes

Close to city, shopping and trains station

Stayed in December 2023

The facilities are pretty old (broken windows, old furniture piled up in the room leaving little space), the floss of a previous guest has been in the shower for all days of our stay

Great location, very welcoming staff Nice cafe for breakfast in the same building

Stayed in January 2024

Very small bathroom, having to leave sliding door open opposite handbasin, for movement.

Convenient location to train station, pleasant sitting areas in foyer/breakfast room, comfortable beds.

Stayed in October 2023

Not told no hot breakfast for the duration of our stay.

Close to the city centre, shops and places to visit.

Stayed in January 2024

Location, close to the station and the Theatre.

Stayed in December 2023