Location

Stayed in May 2024

Apartment not clean very worn and stained furniture. Communication with manager very poor. Difficult to get details about late check in. Flight from WA was delayed and staff inside key collection office would not help even though we arrived at 1 minute before the office closed. Had to wait 1.5 hours for response to several messages about access code to late check in key locker. Would not stay again or recommend to anyone

Good location close to transport

Stayed in May 2024

Apartment is a little run down. The bedroom temporary curtain kept falling down. It was advertised the there was free wifi. The data was used up. No information was provided about the buildings amenities. The coffee pods provided where incorrect for the machine.

Location! Clean. Well furnished and provided items. This does made a short stay pleasant. Close to shops and food. Quiet apartment. Couldn't here the outside street noise.

Stayed in April 2024

no lock on the balcony door - not that we were concerned about someone climbing up, but piece of mind in an unfamiliar place is always nice.

fantastic location, great parking spot (paid), really comfortable beds, private fob-entry lobby and elevators. owners have listened to the reviews and definitely upped the cleanliness of the place. however, i think some reviewers are mixing up “dirty” with “loved” or “tired”. nothing wrong with the actual cleanliness of the room at all.

Stayed in February 2024

Sofas were uncomfortable, carpets stained, dirty tiled walls in bathroom, Large windows/sliding doors to balcony not cleaned properly, dirty smears on splashback in kitchenette, small bar fridge instead of full-size fridge (as in pictures) no can opener or bowls for cooking. The double bed was in a tiny room and the 2 single beds were in a large room leading into ensuite!

Location was convenient. Beds were very comfortable.

Stayed in February 2024

Needs some maintenance and not a high standard of cleaning

Position is excellent

Stayed in August 2023

The lack of cleanliness, the pillows smelt, there was hair on the bed from someone else. The floors were filthy and hadn't been vaccummed in ages, there was dust piles around the skirting boards. It was exceptionally hard to find, for someone who isn't from Melbourne some directions when confirmed booki given would be good. Parking was not included and I wasn't aware that I had to book it until it was too late.

Location was great

Stayed in July 2023

Was supposed to have a futon bed, which was a couch that did NOT convert to a bed and impossible to sleep on. It does not appear anyone had done a thorough vacuum in sometime. Glass tables were not cleaned.

Excellent location

Stayed in July 2023

Overall the rooms were a little tired and needed things to be fixed, like in the bathroom the towel rail was not secured on the wall, the same with the toilet roll holder, the plug for the bath isn't the right size, so no useful bath. In the kitchen it was very difficult to reach the tall cupboards and the crockery and cutlery were minimal.

Location was fine, it would have been very difficult to collect the keys if I was a solo traveller. There were ice blocks in the freezer!! Yay!

Stayed in May 2023

only one sheet on the bed. dirty facilities. under bed dirty tissues lots of dust. dirty kitchen

the location

Stayed in April 2023

Not very clean No wifi as advertised

Location Price

Stayed in March 2023

Apartment wasn't clean 2 out of 3 Elevators weren't working Pool was out of service Had to contact property manager to get WiFi access code

Close to transport, easy to access city

Stayed in December 2022

Communication/attention to detail! After a 5 hour drive patience thin, bladder full going to closest 7Eleven to pick up keys find it was the one opposite their office 😡 Finally have keys, find the garage entrance and fob doesn’t work - no phone contact after hours so called Booking.com. John made the long trip in to give us a fob that worked but the fact that they knew the one we had sometimes worked and sometimes didn’t didn’t make us happy. The dining chairs have broken backs. The skirting board is filthy. There is no WiFi even though they advertise that it is available. Then on top of all that for the price we paid they expect guests to do half the work for housekeeping 😡 Location worked for what we needed but don’t expect to ever re-book!!

location

Stayed in December 2022

Nothing serious, just a lot of small things. Our granddaughter has asthma so we are careful about dust. A few areas had not seen a duster for a while. Some fittings need attention - nothing a handyman couldn't sort out in a couple of hours. Couldn't access wifi, even with details from hosts.

Location couldn't have been better. very close to Southern Cross and right in the CBD. Access to variety of trams was helpful. Set up of two bedrooms was great. Smart TV was great for the grandkids.

Stayed in November 2022

The place was not very clean. The beds & lounge were way too soft and uncomfortable. Very limited kitchen utensils. Overall not a very comfortable stay. Would not come back.

The location was great. Close to public transport.

Stayed in November 2022

The place was not cleaned either properly or at all. It was tired and run down, with loose and broken floor tiles, a broken oven door and a tiny fridge that was not clean, was not like the big fridge in the pictures, and the freezer part was so clogged with ice it was unuseable. We were only given one set of keys for a family of four (including two independent teenagers) - despite our request for a second set - which was unmanageable. There were other issues, too numerous.

The location was great.

Stayed in May 2024

The room was filthy, beds werent made properly, couldnt do much with the kitchen but the main thing that not only upset me but would probably have the place shut down was the sliding door to the balcony on the 14th floor couldnt be latched let alone locked! Doesnt make for a relaxing stay when you have your 4 yr old daughter there. When i raised the door and cleanliness to the owners it was dismissed and they didnt seem to care

The apartment itself was nice but rather run. Location was good

Stayed in May 2024

It was very dirty. The floors were all dirty and the tiles had not been mopped. There was still urine on the floor. There were dusty cup marks on the bedside table. I had to clean it on arrival.

Location

Stayed in April 2024

Great location

Stayed in March 2024

Where to start * 1 room key for apartment & 1 fob for lift/main entry, not good enough when travelling with any more than 1 person.. if one wanted to go to the pool, everyone else was stuck in the room. * mouldy pillow cases and beds coverings that were absolutely disgusting! * air conditioning units blowing into rooms looked like they hadn’t been cleaned for years *wifi - max amount of devices 3, 1 of which was the tv! * crockery - not enough dinner plates for the whole family to eat. * 2 wine glasses, 1 small & 1 massive * carpet joining to bathroom has all pulled back so you often stand on the sharp nails - smooth edge

Location- public transportation is fantastic Beds were comfortable Pool and gym

Stayed in March 2024

How unclean this unit was and there was no instructions of how to get into the carpark and how to find your correct parking spot

Stayed in February 2024

Having trouble getting our keys to get into the property. Walking into a place that wasn't clean. No clothes rack to put washing on. Not all lights were working. Fittings in bathroom were loose.

The location was great.

Stayed in November 2023

Not having any power 90% of the stay, constant tripping out if you boiled the kettle or had 2 lights on at the same time. Couldn’t turn the power back on from the main Switch board, owner demanding for me to return the keys to allow the electrician access when I was 2 x hours outside of Melbourne on a pre planned trip then blaming me for not allowing access, I would expect there would be a Master key held for this situation. Then the owner tells me there is nothing wrong with the power which is rubbish as they would of had to turn the power on from the main switch board which would not be the case if there wasn’t a problem in the first place. It ruined our 3 day experience in Melbourne

The location was excellent

Stayed in November 2023

How unclean the whole apartment was and not from the dust from the construction work. It needs a intense deep clean

The location

Stayed in November 2023