7 Cracknell Road, Annerley, 4103 Brisbane, Australia
#67 of 141 hotels in Brisbane
Guests' ChoiceBased on 887 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.4
Staff
8.9
Value for money
8.6
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2024
Haerewa
AustraliaLoved the atmosphere, good location, close to shop with very helpful staff
Stayed in April 2024
Reviewed: 24 March 2024
Me015
AustraliaNothing was happy about the hotel
The location of the Hotel was good. It was close to the city and to the train station. The room was clean and tidy. Tea and coffee were provided. There was an option to have room service with different types of foods. The tv worked and there was plenty of parking.
Stayed in March 2024
Reviewed: 23 March 2024
Stuart
AustraliaI have stayed at this hotel a couple of times with good experiences. Both times the staff were friendly and helpful. The rooms are very clean and comfortable.
Stayed in March 2024
Reviewed: 20 March 2024
Jolliffe
AustraliaThe Cafe and Thai restaurant round the corner was wonderful
Stayed in March 2024
Reviewed: 19 March 2024
Kim
AustraliaI forgot how many stairs to get to our room
It was close to cafes & shops plus plenty of parking
Stayed in March 2024
Reviewed: 3 March 2024
Deborah
AustraliaThe room was very well appointed, clean, tidy. A/c was running already. Complimentary water in fridge. Convenient as I attended an event at the venue. Secure and noise was not an issue.
Stayed in March 2024
Reviewed: 26 February 2024
Liz6666
AustraliaWell presented, clean room with comfortable beds and easy parking in the carpark out the back :) rooms are definitely sound proofed as we werent disturbed by any of the noise going on down at street level. Would definitely stay again!
Stayed in February 2024
Reviewed: 25 February 2024
Trinity
AustraliaThe cleaners were there early talking loudly and letting the doors slam behind them. I understand they have to clean rooms for the next guest but as the rooms are so little you can hear absolutely everything they were talking about.
The property was really good and convenient for a room to just sleep in
Stayed in February 2024
Reviewed: 18 February 2024
Shandell
AustraliaNothing everything was perfect 👌🏾
First and foremost every staff member that had served me was very helpful and friendly. Well done to you all. Location was great, parking available and many food options and shops within walking distance. Definitely will be staying there many more times in the near future 👏🏾💯🙌🏾
Stayed in February 2024
Reviewed: 23 January 2024
Joliz
AustraliaI did not realize that the hotel was an actual pub.
The room was nice and comfortable
Stayed in December 2023
Reviewed: 10 January 2024
Alejandra
AustraliaLocation. the bathroom with a musty smell.
comfortable
Stayed in December 2023
Reviewed: 8 January 2024
Megan
AustraliaIt was clean
Stayed in January 2024
Reviewed: 3 January 2024
Serge
AustraliaNo locks on doors (particularly bathroom) No elevators A bit of difficulty finding entrance
Aircons Spacious rooms Clean Close to main road
Stayed in December 2023
Reviewed: 24 December 2023
Mae
SingaporeClean and despite its location it was quiet at night and we could sleep well. Comfortable beds !!!
Stayed in November 2023
Reviewed: 14 December 2023
Kuo
TaiwanShower temperature and water amount
Clean and
Stayed in December 2023
Reviewed: 11 December 2023
Leo
AustraliaNo swimming pool or BBQ area,, but it was expected.
Clean and the bed is comfortable.
Stayed in December 2023
Reviewed: 10 December 2023
Noeline
New ZealandNote, no lift just stairs for those who maybe older or on their own & may not be able to walk up the stairs with their luggage. I had x2 luggage bags so had 2 flights of stairs to go up, one to enter the building from the carpark & stairs going up to the rooms which was fine with me as it was good exercise so I didn't mind. No biggie as I only stayed for one night but the TV channels had no signal so couldn't watch programmes but all good.
Free carpark and it was a big carpark located at the back of the building. Liked the security access to the rooms via your room swipe card only. Room was nicely renovated which you wouldn't have known due to the old pub that it's located in. I was glad staff member mentioned that rooms were renovated as I was a little hesitant when I saw that it was inside a pub. Room was clean and spacious which was great. Bed was really comfortable & also having x4 comfortable pillows was lovely. Bathroom was quite spacious too. Loved the rainforest shower & the little shelf to place body wash etc. Also like that the toilet was situated at one end of the bathroom & the shower at the other end. Sink/cupboard area in the middle which was good. Nice, spacious desk to work at. Location was good which was convenient to where I needed to go the next day.
Stayed in December 2023
Reviewed: 4 December 2023
Donna
AustraliaCouldn't open or see out of the large bedroom windows as they have been permanently fogged over.
Staff in reception and pub (which is under the accommodation) were very friendly. The accommodation is well maintained with up to date furniture, lovely new bathroom, super comfy bed and large flat screen wall TV. Accommodation/ room was small, but if you just need a bed and bathroom then its perfect. The pub is in need of renovation unlike the accommodation which is very fresh.
Stayed in December 2023
Reviewed: 3 December 2023
Mcdougall
AustraliaNothing
The rooms are clean and tastefully decorated, comfortable bed, the manager who checked us in was very friendly and helpful.
Stayed in December 2023
Reviewed: 3 December 2023
Anujit
AustraliaHaving its own restaurant will add great value for people staying in the hotel
Stayed in December 2023
Reviewed: 21 November 2023
Brandon
AustraliaVery loud music downstairs both nights. Be aware of this before you book.
Stayed in October 2023
Reviewed: 13 November 2023
Jennifer
AustraliaStairs!!! So many stairs and no lift. However the staff were helpful with carrying my suitcase.
Great location and very comfortable bed! Clean.
Stayed in November 2023
Reviewed: 10 November 2023
Rebecca
New ZealandThe most disappointing thing is there is no lift. I got myself and a 22kg luggage, when I arrived the room on 3rd floor, I don’t wanna do anything that day. Nobody can help with the luggage. It was really frustrated and it’s not gonna be a good option if travel with luggages. The room is not soundproof. I can clearly hear any sound out at the lounge, and probably due to my room is just face to the storage room, I was woken every early morning by the housekeeper who started their work in the storage.
All the people are nice and friendly, and provided great service. The room is comfortable and equipped with all kinds of facilities.
Stayed in November 2023
Reviewed: 29 October 2023
Linda
AustraliaQuite small. Just the basics. A lot of stairs.
It was very clean and comfortable.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content