shower is very small. No bar fridge. no complimentary biscuits.

plenty of easy parking. room was easy to find. Balcony was an added bonus.

Stayed in January 2024

Bed was a bit hard for us

Big bed large soft pillows Great staff Excellent breakfast and staff Wide hallways

Stayed in January 2024

Knowing that we book room for three adults...we were not provided three beds..there was one double Or queen and sofa bed...not sure why not one single bed provided instead of sofa bed in an executive suite...also we were provided only two of each things in the room.. why not sure...if room is booked for three everything automatically should be three we don't need to ask. Otherwise service was good

Location was best.... restaurant staff Nicole was best

Stayed in December 2023

Well situated with plenty of parking and within walking distance of cafes and restaurants.

So convenient with very pleasant staff and excellent communication.

Stayed in December 2023

Breakfast didnot have much choice

Close to cbd

Stayed in December 2023

The only issue I have was the carpet in the room was very lumpy needed new underlay and the shower was a bit small

The property was close to when I needed to be also it was close to restaurants and shopping. Also the onsite parking was good

Stayed in December 2023

Bed wasn't as comfortable as I was expecting. It was extremely firm

Check in was smooth and good location for our needs

Stayed in October 2023

Only one chair in the room at the desk, which made it very difficult for in-room meal service. Poorly designed bathroom - very small shower cubicle which meant that a tall person hits their elbows every time they move, with excess space in the remainder of the room.

Excellent service and food in restaurant.

Stayed in November 2023

Bed very hard for us. Blind did not fully cover the window when fully closed. You could see into the room at night through the gap at the bottom of the blind from the car park.

Breakfast was great. Room clean and tidy.

Stayed in December 2023

All good

The accomodation was great The location central

Stayed in November 2023

When we requested room to be cleaned and new towels supplied we weren't given any hand towels. There were only two chairs with back support in the room and one was very heavy to move so had to sit on a bench to watch TV. The reading light on the desk was bright but hard to share

Staff were very welcoming and helpful. Great aircon. Spacious room. Tasty breakfast. We were comfortable and generally well satisfied with our stay.

Stayed in December 2023

Room service was not available & the restaurant was only open for breakfast over the weekend. The carpet was very lumpy and it was unpleasant to walk around the room barefoot. The tiles in the shower area were quite slippery when wet.

Being an old hospital the walls were very thick, noise from other rooms wasn’t an issue. Staff were professional and friendly. The breakfast options included in the room rate were very tasty. The hotel is only a short walk to the cafe district on Charles Street.

Stayed in November 2023

limited kitchen utensils , small TV , needs another beside light , needs a bread toaster

comfortable bed spacious room clean light

Stayed in December 2023

Convenient to city

Stayed in October 2023

We stayed here 11 years ago for our honeymoon, it was definitely not as good as it used to be. Restaurant now not open on the weekends, no room service so had to go and find places to eat after busy days

Staff were friendly

Stayed in November 2023

Location good but if you had trouble walking then maybe not so good to get around . In older area. Restaurant not open for evening meal whilst we were there - maybe cos it was a public holiday which we were unaware of.

Modern and clean, lovely bed and pillows.

Stayed in November 2023

Nothing

Location and big rooms with good facilities

Stayed in November 2023

Mini-bar not stocked; TV on the small side.

Spacious room; comfortable bed; bathroom nice.

Stayed in November 2023

An indoor pool would be nice

Spacious room

Stayed in October 2023

Having to pay for wifi Only a bedside light on one side of bed.

Great location, good parking, great rooms. Food good. Excellent pillows.

Stayed in October 2023

Water leaked under shower door near the entrance to the bathroom which is a slip hazard.

Comfortable room, good sized bathroom. Walking distance to restaurants. We stayed at the hotel on a Sunday night so it was quiet around the area. The hotel is very close to Launceston Hospital.

Stayed in October 2023

The roller blind in the room was ineffective. It didn’t shut out the light from outside. We had a choice to let several lines of light in either the bed or the ceiling. Either choice was not good. You need a blackout blind

Easy access, clean room and friendly staff

Stayed in October 2023

A bit far from the city centre to walk

Staff were friendly

Stayed in October 2023

No dining facility on a Saturday night.

The comfort of the room.

Stayed in October 2023

Room had a funny smell, had not experienced this before and have stayed several times.

Amazing service, comfortable rooms and ability to check in late in the evening.

Stayed in October 2023