59 James Street, 2303 Newcastle, Australia
#5 of 121 hotels in Newcastle
Guests' ChoiceBased on 108 hotel reviews
9.1Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2024
Gilbert
AustraliaParking meant- if you have a mini you could park it in a garage. Else on the street.
Stayed in March 2024
Reviewed: 27 February 2024
Lisa
AustraliaQuite with fantastic friendly welcoming hosts Very comfortable, close to restaurants
Stayed in February 2024
Reviewed: 22 February 2024
John
United KingdomWe were well looked after and nothing was too much trouble.
Stayed in February 2024
Reviewed: 9 January 2024
Dylan
United KingdomNothing to comment on
We had not very high expectations as we booked that afternoon and we’re struggling for accomodation. We were welcomed by the owner, room was impeccable, choice of breakfast. It’s also at the older part of town which is more interesting. Very very pleased with all of it 😃😃
Stayed in January 2024
Reviewed: 23 July 2023
John
AustraliaThe owner was very friendly and helpful. We enjoyed the breakfast and our stay. Would definitely recommend this property.
Stayed in July 2023
Reviewed: 25 June 2023
Sue
AustraliaCleanliness, comfortable bed and air conditioning worked wonderfully on such a cold evening/night. What was fantastic was that the air-conditioning had been turned on prior to our arrival - fantastic customer service! Very friendly hosts.
Stayed in June 2023
Reviewed: 17 May 2023
Noreen
IrelandMy only gripe and it’s not a big one is that this B&B advertises breakfast included however, breakfast is continental only and I think this should be stated on the website as my husband and I prefer a cooked breakfast.
This property is just gorgeous... Julie and her husband were so lovely... I would absolutely recommend this property...
Stayed in May 2023
Reviewed: 1 May 2023
Michelle
AustraliaNil
convenient location, wonderful hospitality, spa bath was awesome, great layout of room.
Stayed in April 2023
Reviewed: 27 April 2023
Jaymie
AustraliaQuiet area and peaceful. Julie was lovely and accommodated our needs. Room was cozy and perfect for our weekend stay :)
Stayed in April 2023
Reviewed: 26 April 2023
Mark
AustraliaNothing I can raise as a problem.
This is the second time we have stayed at Chaucer Palms. The standards that Julie keeps in terms of quality of the accommodation and breakfast served each day are the same from over 2 years ago which is of high standard
Stayed in April 2023
Reviewed: 19 February 2023
Timothy
AustraliaExtremely welcoming host and so quiet for a rest
Stayed in February 2023
Reviewed: 13 February 2023
Tim
AustraliaNo cooked meat in breakfast choices as far as I could make out (sausage/ bacon etc)
Good location,. Large room and bathroom, reasonable breakfast included.
Stayed in February 2023
Reviewed: 7 February 2023
Ruth
Australianothing we didn’t like. Maybe it could be hard to get a carpark but we had one of the reserved ones so we were fine.
our room was very clean and comfortable, with many unique touches. The owners offered a great daily breakfast and other personal touches that lifted this accommodation above your average accommodation definitely into the boutique level.
Stayed in February 2023
Reviewed: 3 February 2023
David
United KingdomBreakfast was a little disappointing. Choice was limited although quality was ok.
Stayed in February 2023
Reviewed: 10 January 2023
Reuben
AustraliaWas disappointed with breakfast as it was very minimal
The place was clean and the location was excellent. Close to bars and Cafe
Stayed in January 2023
Reviewed: 9 January 2023
Mark
AustraliaJulie, the hostess, warmly welcomed us to the accommodation. Her explanation of rules and regs were very easy to follow.
Stayed in January 2023
Reviewed: 16 November 2022
Sarah
Australiabeautifully appointed. location perfect. cheese, crackers and wine on arrival lovely touch.
Stayed in November 2022
Reviewed: 16 November 2022
Bob
AustraliaWe were warmly welcomed by Julie, who offered valuable advice about places to visit, transport links and local eateries throughout our 4-day stay. Breakfast, included in the room-rate, was fresh and delicious, with plenty of choice. The cleanliness of our room (and of the premises generally) was beyond reproach - there was not so much as a fingerprint on a bathroom tap! The location is excellent - just a short walk to the many restaurants of Beaumont St. Nearby Gregson Park is a lovely place for a stroll.
Stayed in November 2022
Reviewed: 6 November 2022
Tracey
AustraliaWiFi not very good though
Welcomed with beer and cheese platter -Nice touch. Great location. Extra large spa. Light breakfast included - delicious. Comfy bed. Delightful host Julie. Happy to stay here again.
Stayed in November 2022
Reviewed: 31 October 2022
Hennessy
Australiano tea or coffee facilities in room
clean and comfortable, host was very nice
Stayed in October 2022
Reviewed: 23 October 2022
Angela
AustraliaNothing, everything was perfect. I am an avid interstate traveller and this was the best by far.
Everything was so good, clean magnificent rooms, with a few welcoming choccies :) Great size spa which was amazing!!! Breakfast was 5 star with coffee and juice with the offerings of extras but we were so full. Very personalised and unique staying vibe. Everything was so cute 😍
Stayed in October 2022
Reviewed: 14 October 2022
Aleishia
AustraliaI didn't like that we had come all the way from Maitland and we're not allowed to have any guests in the room
I liked the room we were in it was beautiful.
Stayed in October 2022
Reviewed: 4 October 2022
Debbie
AustraliaWonderful Host. Awesome breakfast. Great location. Absolutely immaculate - 200% clean! Loved that it is adults only! Definitely recommend staying here!
Stayed in October 2022
Reviewed: 3 October 2022
Guy
AustraliaThis is an awesome property, the spa is excellent, great host, very clean and comfortable. The bed was super comfortable
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content