Minor gripes: tall lamp didn’t work; water didn’t get hot enough in shower; wifi unstable.

Good location. Friendly staff.

Stayed in June 2024

The location is great for me, I can walk there and back to the office if I choose to or grab a tram. The rooms are a bit small and a bit tired but have always been great quality for the price. Unfortunately, the prices have bumped up a bit lately and I can stay somewhere a little nice $40 cheaper per night I just have to go a couple of tram stops further. When you are self funded for your travel that $40 makes a difference.

Always easy check in and the staff are great.

Stayed in May 2024

This visit was really disappointing. I had worked a 10 hour day and just wanted an early dinner, to watch the news etc and early to bed. This visit the tv was not working. I called reception at 5.45 and was told I would have to wait until up to 8-8.30pm for someone to check the tv as only one person was on duty in reception. I took the remote downstairs and confirmed batteries were okay (despite unit being held together by sticky tape). I was not at all happy and could not use work laptop due to complex firewalls. In addition the windows in this particular room were rattling non stop with the vibration of the building air-conditioning (which was not on full pelt). The noise was non stop and I would not stay in this room 715 every again. Eventually TV was fixed by person standing on the room bench and reaching behind to turn tv on and off and resetting it. This was earlier than 8-8.30 and after I sent a complaint by email through Booking.com. Passive aggressive attitude came for free. No response was received from my complaint email.

Regular visitor and I generally know what to expect. Rooms are clean and generally in good order.

Stayed in May 2024

Nothing to complain about at all. Great value for the money.

Quick and easy check in. Room was nice and clean and well appointed. Great value for the money.

Stayed in May 2024

Room needs a bit of tlc

Location

Stayed in April 2024

Cleaning service was very poor

The location is fantastic

Stayed in April 2024

The bathroom had small hairs all through it when we arrived.. did not feel clean. Not enough lights in the main room.

Good location. Comfy bed.

Stayed in May 2024

Reception area is a bit strange, open in a passageway sort of way

Convenient, cost-effective, comfortable, simple.

Stayed in May 2024

Some "interesting" customers visit here on the weekends, thanks probably due to the club upstairs. If you are after a quiet night's sleep, look elsewhere. The walls are thin and you can hear everything going on. I had an altercation with the guest behind me, which was quite frightening. I turned on the TV and he immediately started banging on the walls behind me.

Very convenient and close to the conference I was attending, so the logical choice. Car parking on site is helpful. Staff clearly do their best here with what they have to work with. Security guard from the club upstairs was very helpful and friendly. Room was quite well equipped and comfy.

Stayed in May 2024

Night club connected to the hotel, can be noisy

Location

Stayed in May 2024

There's a large number of steps leading up to the reception with no way of getting in other than carrying my very heavy case. There was no one to assist. I'm an age pensioner and had to ask a passing stranger to help me. This info needs to be provided prior to arrival. Same occurrence when I left. Also, there's a noisy nightclub on the first floor, which I wasn't advised of. Despite that, I was there on a Thursday because it was a public holiday the "music" from the club ricocheted until the early hours.of the next morning.

The location was very good.

Stayed in April 2024

The room smelt a little weird

Comfortable bed. Good location

Stayed in May 2024

Didnt have breakfast

Stayed in April 2024

Would be nice to be able to use the front entrance after 9pm. No tissues in room

Nice decor and clean. The property is older but a great offering for the price

Stayed in May 2024

The noise from the Nightclub/or bar. It was soooooooo loud. The constant “doof! Doof!” Sound of the music. I kept checking to see that a window wasn’t open! And it was constant well after midnight!! You need to do more with sound proofing your rooms!

Location to Southern Cross Station, and able to get an early checkin. The price was very good and our room was very clean and comfortable!

Stayed in May 2024

Noise at night

Location, kind and helpful staff

Stayed in May 2024

The property is a bit dated but the facilities were equal to the price. Really not much to mark against it.

Great location between Bourke Street and Collins trams and within easy walking distance of Skybus terminal. Took the larger deluxe room. Great size. Staff were helpful with 24 hour reception. Would definitely stay again.

Stayed in May 2024

the cleaning standards were low. hair in the shower, someone else's used soap bar, blood splattered on the artwork frame in the room was most upsetting

hotel was central location, good price and easy to check in and out, we were quite high up in the hotel on a Saturday night and didn't experience noise disturbance that others have mentioned.

Stayed in March 2024

Poor lighting in the room- old fashioned rooms - not efficient room cleaning service

Location and accessibility

Stayed in May 2024

Some noise from night club in hotel however, we were warned of this on check in.

Central location.

Stayed in April 2024

The generators outside are producing noise.

The location of the hotel is very accessible to entertainment, shops, and restaurants. The room is both tidy and comfortable. The staff is excellent at customer service. The cost is within a reasonable range. Your accommodation is much appreciated, thank you.

Stayed in April 2024

Wifi was slow when loading websites and streaming platforms. The tv casting was difficult and mirroring quality was awful.

Stayed in April 2024

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i like the bed n sofa bed size.

Stayed in April 2024

we could not adjust the room temp as it was stuck on 23 deg and would not go down

The Staff were fantastic and the location is great

Stayed in April 2024