143 Wills Street, 4810 Townsville, Australia
#12 of 40 hotels in Townsville
Guests' ChoiceBased on 453 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
9.2
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 24 July 2022
Dena
AustraliaLocation good spa great
Stayed in July 2022
Reviewed: 23 July 2022
Matthew
AustraliaLocation was handy not far from the Strand Staff were very accommodating with late check in.
Stayed in July 2022
Reviewed: 20 July 2022
Denise
AustraliaNothing
The room was very large and comfy
Stayed in July 2022
Reviewed: 16 July 2022
Jennifer
AustraliaEverything was fine. '\
The women at reception where exceptionally helpful. First organising breakfast and then an early checkin, and on departure a bus to the airport.
Stayed in July 2022
Reviewed: 13 July 2022
Aimee
AustraliaShowers are too small.
Great quiet location, tropical pool and hot tub well maintained. Rooms renovated and comfortable. Plenty of room for the family definitely be back!
Stayed in June 2022
Reviewed: 7 July 2022
Bronwyn
AustraliaToilet and shower were a little difficult for me with mobility issues.
Breakfast and dinner were wonderful. Bonus that it was onsite and we didn't have to go looking. Staff were friendly and helpful. Bed was comfortable. We didn't use the free wifi, so can't comment on that.
Stayed in July 2022
Reviewed: 7 July 2022
Sharyn
AustraliaShowers were either hot or cold… Bed mattress needs replacing …. Room small
Location was perfect. Walk to city 5 min or to the Strand and beach 10 min. Pool and hot tub beautiful. Two lovely communal balconies to sit on Room service excellent and all staff very friendly and helpful. Free access to a gym at another location
Stayed in July 2022
Reviewed: 30 June 2022
Bronwen
Australia-
lots of greenery and quiet
Stayed in June 2022
Reviewed: 28 June 2022
Dave
AustraliaNo towels Reception closed and no on answering the after hours. I’m sure that this is not the norm!
Had a great sleep - for me that’s what matters. Very comfortable bed!
Stayed in June 2022
Reviewed: 26 June 2022
Geoff
AustraliaBed was to small Not enough pillows Too expensive for the size of the room.
Great shower Great location Pet friendly Quiet atmosphere
Stayed in June 2022
Reviewed: 12 June 2022
Edith
AustraliaVery confusing to find ... street access coming in from city .
Quiet
Stayed in June 2022
Reviewed: 12 June 2022
Belinda
AustraliaNeeded a blanket
friendly staff, clean, great location
Stayed in June 2022
Reviewed: 15 May 2022
Paula
AustraliaParking and tv very small
Spa and laundry facilities
Stayed in April 2022
Reviewed: 13 May 2022
Amanda
Australianothing
Dog friendly rooms available
Stayed in May 2022
Reviewed: 9 May 2022
John
AustraliaN eeds Stairs to access pool and spar
Excellent
Stayed in May 2022
Reviewed: 11 April 2022
Louisa
AustraliaVery small room.
Clean rooms and staff helpful and understanding.
Stayed in April 2022
Reviewed: 4 April 2022
Naomi
AustraliaA microwave in the room would be fantastic.
A very quiet location, family friendly, clean rooms, beautiful pool and lawn area.
Stayed in April 2022
Reviewed: 23 March 2022
Jordan
Australiamaybe the room design having the toilet on the left and the shower on the right with sink in middle , felt weird wasn’t used to it but was no drama . Also shower head bit low for taller people
Having your own personal car park for the rooms was helpful and the location In general 10/10 . For good your price
Stayed in March 2022
Reviewed: 21 March 2022
Juliana
AustraliaThe floor had not been cleaned for a while, very noticeable
An extremely kind lady at the front desk, who welcomed us and provided excellent advise on places to visit. The pool was great
Stayed in March 2022
Reviewed: 27 February 2022
Tracey
Australiapool and spa could’ve done with a bit of a clean.
location was good. very friendly and accomodating staff. nice big room. beautiful gardens.
Stayed in February 2022
Reviewed: 23 January 2022
Anita
AustraliaNothing
Room was spacious, very clean and comfortable. Staff extremely courteous and helpful.
Stayed in January 2022
Reviewed: 7 January 2022
Sheralie
AustraliaThe smaller rooms dont have a microwave aircon was not working properly
Nice quiet place with the best location
Stayed in January 2022
Reviewed: 28 December 2021
Michelle
AustraliaWonderful pool, big room, balcony, bathtub and comfy bed. All a tired traveller needs......
Stayed in December 2021
Reviewed: 26 December 2021
Jacky
AustraliaLoved the pool
Stayed in December 2021
Reviewed: 23 December 2021
Gerrod
AustraliaThe name says it all. Its a real oasis. The pool is fantastic. Along with the helpful & smiling staff. Comfortable & clean bed & room, a air-conditioned that was clean & worked, what more could you ask for. We as a family of 4 had a great stay. Very relaxing.
Stayed in December 2021
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