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Reviews of City Plaza Apartments 4 stars

37 Digger Street, 4870 Cairns, Australia

#104 of 120 Holiday rentals in Cairns

Guests' Choice

Review score

Based on 94 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    6.8

  • Value for money

    7.5

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 17 April 2024

    7.0
    We used this appartment in Cairns as a base to visit Kuranda, The Daintree and Mossman Gorge.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights

    Parking was sometimes difficult because the parking spaces don't (or no longer) fit the size of the vehicles parking in them, one night I gave up and just left the car parked on the road outside. One of the permanent residents smokes (and of course coughs) constantly on her balcony on the floor below and the smoke drifted upwards into unit 4, where we were staying. This is something I will never understand: smokers don't want their smoke in their own appartment but are happy to let everybody else have it in other appartments.

    The location is great, close to the airport and easy walking distance to the Esplanade. The appartment was clean and well kept, it was certainly good value for money and we would go there again.

    Stayed in April 2024

  • Reviewed: 23 February 2024

    7.0
    I have enjoyed it very much.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    A little bit distance to city but still walkable.

    It has been very well maintained. Rye and Linda have been so helpful!

    Stayed in February 2024

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    Small couch and TV.

    Nice space and beds. Good location.

    Stayed in October 2023

  • Reviewed: 21 July 2023

    8.0
    Very good
    • Business trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 5 nights

    Not much

    Comfy bed and pillows

    Stayed in June 2023

  • Reviewed: 28 June 2023

    7.0
    Someone who is big on cleanliness should not rent this apartment.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Balcony
    • Stayed 6 nights

    The apartment looked clean at first glance. The beds were comfortable and bedding very nice. The floors were clean, surfaces were cleaned, bath, toilet and basins were clean. However, there was mould in the grouting between the tiles in the bathroom. We sprayed it ourselves with the mould cleaner in the cupboard. The walls, doors, frames and skirting boards need painting to freshen them up. However, just with a good wash they will already look heaps better as there are marks on them and some dirty spots. The floors need a good clean in places as well, not just a quick mop.

    It's in a very good location. Near enough to the city centre, but not right in the middle. The apartment is spacious.

    Stayed in June 2023

  • Reviewed: 5 May 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Still waiting for my deposit to return. Since 1 month.

    Stayed in April 2023

  • Reviewed: 11 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room was lovely

    Stayed in March 2023

  • Reviewed: 13 February 2023

    7.0
    accommodation was affordable and functional. don’t stay here if you want luxury or high quality.
    • Business trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    apartment to far way to walk into town. good if you have a car.

    cheap 2 bed apartment.

    Stayed in February 2023

  • Reviewed: 29 January 2023

    7.0
    Unit comfortable, customer service disgusting
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The customer service was absolutely horrific. I rang to let the manager know that I was checking in and he swore at me that he had just left the apartment complex and wasn't coming back, mind you the checking in time was from 2pm and I was ringing at 1:55pm. He then told me he would ring me back soon. Once he rang back he told me he had my key in the lock box and gave me the code. I do not understand why someone would swear at a customer because he didn't realise I was coming today until he looked at his laptop when he rang back. It made me very uneasy and I almost didn't bother staying in the complex. This altercation has definitely made my mind up about not staying again and it's a shame because the unit was very comfortable.

    The apartment was clean and the beds were extremely comfortable. So great having our own washing machine and dryer in the apartment too.

    Stayed in January 2023

  • Reviewed: 11 January 2023

    8.0
    Great and Cheap 👍
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Shower wouldn't turn with switch for bath and lounge was filthy dirty all stained looked gross. Otherwise very comfy place.

    Convenient location. Pool was beautiful especially in this heat Aircons great bed comfy.

    Stayed in January 2023

  • Reviewed: 8 November 2022

    6.0
    enjoy staying at the apartment. Looking forward to the next trip to cairns and booking in at the same place
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    no comments

    The location

    Stayed in November 2022

  • Reviewed: 11 August 2022

    6.0
    We really enjoy our holiday.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    In 6 days nobody clean the rooms, they don’t change the towels, we need to buy toilet paper.

    Excellent location, close to everything. Usual we have the breakfast on the apartment

    Stayed in August 2022

  • Reviewed: 5 August 2022

    7.0
    Economical option.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Balcony
    • Stayed 6 nights

    No information in the room regarding how to use television and appliances, local information such as restaurants nearby etc.

    Spacious, comfortable unit. Great location.

    Stayed in August 2022

  • Reviewed: 13 July 2022

    8.0
    Thankyou we had a lovely stay 😊
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The locals are loud in the park close to apartments

    It had all the facilities we needed for the duration we stayed. Neat and tidy and comfortable Thankyou 😘

    Stayed in July 2022

  • Reviewed: 24 June 2022

    8.0
    Great value, very clean, great place for a cairns holiday
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    There was a bit of a mix up when we got there so it took a couple of phone calls (and help from an on-site caretaker) to get the keys; and the wifi didn't work at first. But in both instances we were able to make contact with staff as soon as we phoned and they came and sorted it out.

    Really well appointed rooms where they had thought of just about everything, from providing freezer shopping-bags and all the necessary kitchen gadgets through to being spotlessly clean and having good quality furniture and good aircon in every room. Great balcony with a lovely view. Just far enough from the highway that the noise levels weren't too bad.

    Stayed in June 2022

  • Reviewed: 14 June 2022

    8.0
    Very happy with the accomodation. Great value. Good location.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment with Balcony
    • Stayed 4 nights

    Nothing really.

    Clean, well appointed, great value.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The beds were uncomfortable, and we had to wait to check in as there was no staff. We called the number to check in, and we were told they were 15 minutes away.

    The room had everything we needed.

    Stayed in June 2022

  • Reviewed: 5 April 2022

    6.0
    Was Okay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights

    Could be cleaner

    Need more cleaning service

    Stayed in March 2022

  • Reviewed: 10 February 2022

    7.0
    Generally acceptable and handy to most locations
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    the bedroom air conds did-not work well . The kitchen accessories only were minimal.

    economical & handy to most convenient stores.

    Stayed in February 2022

  • Reviewed: 5 January 2022

    7.0
    decent
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 11 nights
    • Submitted via mobile

    kettle didn’t work small tv small couch

    nice big apartment

    Stayed in January 2022

  • Reviewed: 12 November 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Clean, value for money

    Stayed in November 2021

  • Reviewed: 1 November 2021

    8.0
    Family Friendly
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Friendly staff Apartments where nice and clean Close to the Esplanade and city centre Great value for money. Will be staying here again

    Stayed in October 2021

  • Reviewed: 28 October 2021

    6.0
    It needs some love.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The comfort level of the main bed was completely unacceptable. Seriously your guests are on holiday and have an expectation that the bed will resemble something of equal comfort. The window mounted air-conditioner had an unpleasant smell about them.

    The size was great, the pool and BBQ area was good. I liked that you had a large wall of brochures

    Stayed in October 2021

  • Reviewed: 13 September 2021

    7.0
    The apartment met all our needs and contributed to a fantastic, affordable family holiday!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony
    • Stayed 10 nights
    • Submitted via mobile

    The apartment is in need of a deep clean and some TLC. The queen bed springs have collapsed, the vaccum not working and The kettle on the way out. There was no oven which was a surprise but we made do. The pool is basic and not toddler friendly. We left a list of things for repair for management to address so hopefully all will be fine for the next family.

    Location was great. The apartment size was perfect. The free wifi was much appreciated! The neighbours so quiet.

    Stayed in September 2021

Showing 1 – 25

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