1033 Ann Street 41001, Fortitude Valley, 4006 Brisbane, Australia
Based on 10 apartment reviews
6.0Cleanliness
6.2
Comfort
7.3
Location
8.2
Facilities
7.3
Staff
6.2
Value for money
6.5
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Showing 1 – 10
Reviewed: 1 March 2024
Debra
AustraliaNeeded more information support. Could not find how to get to our parking, no good underground signs. Took wrong lift, no clear signage, one lift out of order; crowded when permanent workers arrived home. Carpet and bedding not clean, no dishwasher tablets or wash cloths or tea towels, no information booklet to show how to get to pool, etc, no tea, coffee or sugar or directions to closest convenience shop. Could not get hold of Sova for any enquiries, not like staying in a Motel with staff present to check on any queries.
Nice view and lovely apartment. Good to have 2 bedrooms and 2 bathrooms and the full kitchen and parking. Pool was lovely when we found how to get to it. Close to where I needed to be and good value. Perfect for a longer stay.
Stayed in February 2024
Reviewed: 20 May 2024
Andrea
AustraliaWe informed them that we had no bedding for one of the beds, it was not made and no sheets or pillow cases provided. We had 2 bath towels and one bath mat, so we had to share :(. No tea towel or dishwashing liquid provided. The glass balcony windows were putrid. They rang house keeping woh told them we had these things which we didn’t, and unfortunately spent 3 nights making do with what we had.
The lay out was good
Stayed in May 2024
Reviewed: 9 May 2024
Con
AustraliaUnable to check in until 5.30pm instead of 3pm. No information left in unit regarding internet access, carpark access or TV users guide. TV did not work from day1. Key drop off location was unclear and misleading andwas a good 10 minute walk. Very basic furniture and supplies.
Location
Stayed in May 2024
Reviewed: 23 April 2024
Jaquilin
AustraliaDon’t stay here. I’m beyond disappointed with my stay. It is absolutely ridiculous trying to get into the place and getting in and out of the car park is a joke. The key to the place is outside in a lock on the fence but you have to guess which one it is as there are about ten on the fence. My family and I thought we were being pranked - it was that ridiculous. There were cockroaches and the tv was broken. My kids and I couldn’t even watch tv or a movie and it was raining outside. Also had to guess where the gym and pool were as there was no information given to me. It is extraordinarily over priced for what it is. I will NEVER stay here again. Also, good luck getting in contact with the people that run it. I spent most of my stay trying to get through to them on the phone and via email. They asked me to send pictures and videos so they could come to a resolution about some money compensation but as soon as my stay ended they have ignored my emails. I have never put in a bad review for anything my entire life so that’s saying something.
Stayed in April 2024
Reviewed: 26 February 2024
Christin
Australiathere were still dirty marks on the kitchen bench and table , the whole place still hasn’t been cleaned, food in the sink and Toilet wasn’t been flash, so that did it for me, we didn’t stay the night, we book another hotel. Don’t book that place, you will regret it 🤮🤮🤮🤮🤮🤮🤮
Nothing
Stayed in January 2024
Reviewed: 14 February 2024
Debbie
AustraliaBed were not changed n stove was not cleaned had to wash sheets
Everything else other than dirty sheets n stove
Stayed in February 2024
Reviewed: 15 April 2024
Sarah
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 April 2024
Brenton
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 11 March 2024
Mark
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 9 February 2024
Jasper
AustraliaThere are no comments available for this review
Stayed in February 2024
Showing 1 – 10
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