316 James Street, 4350 Toowoomba, Australia
#12 of 44 hotels in Toowoomba
Guests' ChoiceBased on 412 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.4
Value for money
8.9
Free WiFi
6.9
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End of dialog contentReviewed: 11 June 2024
Mick
AustraliaGreat location, very clean and comfortable. Staff were very friendly.
Stayed in June 2024
Reviewed: 10 June 2024
Thyrone
AustraliaThis is the first time that happened to us, coz we already travelled a lot of times during holidays or even just a weekend getaway. Everytime we booked in an online app, whatever the price of the reserved room online would still be the price actual whatever room is available and there should only an additional charge if ever the guest was not declared during the online reservation. Overall, we're glad that the manager took an action regarding my wife's complain. Kudos!
I guess this is our second time booking with them. We got a problem at first because we booked in an app.and thought that our accomodation was exactly the same with the picture and the same price for 2 adults and 1 child. But then when we arrived we are given a different room and even charged for an extra charge for the kid in top up of the ones we reserved online. We are a bit hesitant to pay more as it was expensive but an hour later the manager called us for a refund. So still a good service though.
Stayed in June 2024
Reviewed: 8 June 2024
Jw
AustraliaVery clean and comfortable in a good location. Staff were very friendly and helpful.
Stayed in June 2024
Reviewed: 22 May 2024
Gail
AustraliaConvenient to travel to hospital for an early appointment.
Stayed in May 2024
Reviewed: 16 May 2024
Derek
Australian/a
room clean, bed very comfy ,great location, have stayed before and will again
Stayed in April 2024
Reviewed: 16 April 2024
Prakash
AustraliaNothing
Location, manager and value of money
Stayed in April 2024
Reviewed: 15 April 2024
Peta
AustraliaVery friendly staff.
Stayed in March 2024
Reviewed: 26 March 2024
Smith
AustraliaNo breakfast available.
Very nice clean room, comfortable bed, lovely helpful staff. Convenient to shopping centre across the road yet a quiet motel setting.
Stayed in February 2024
Reviewed: 6 March 2024
Janene
AustraliaMassive room with plenty of bench space. Parking at the door.
Stayed in January 2024
Reviewed: 2 March 2024
Miro
AustraliaFriendly staff. Conveniently located. Spa was welcome after long day's travel.
Stayed in February 2024
Reviewed: 10 February 2024
Sharon
AustraliaGood location but quite . very clean.
Stayed in February 2024
Reviewed: 4 February 2024
Alan
AustraliaNothing.
All good.
Stayed in February 2024
Reviewed: 29 January 2024
Roslyn
AustraliaMissed out on undercover car park as there was a possibility of hail at the time.
Location
Stayed in January 2024
Reviewed: 15 January 2024
Tony
AustraliaWould of been nice to have breakfast option. It was not available on my visit
Stayed in December 2023
Reviewed: 8 January 2024
Madonna
AustraliaWe had 2 rooms but one room didn't have tea or coffee
Location, value for money
Stayed in December 2023
Reviewed: 1 January 2024
L
AustraliaHot water in shower was sporadic Did not stay warm for long
Stayed in December 2023
Reviewed: 28 December 2023
Kelinda
AustraliaPossibly having a queen bed rather than double bed.
It was clean and spacious. The spa was very enjoyable. It was easy to find. Shops and takeaways were close by. The staff were friendly and helpful.
Stayed in December 2023
Reviewed: 23 December 2023
Sheree
AustraliaThe shower the water didn’t come out properly
Bed was so comfortable it was quite n close too shops
Stayed in December 2023
Reviewed: 17 December 2023
Ross
AustraliaWasn't able to park right in front of my room so had to carry my luggage further than i had hoped
The room was very clean and very spacious. Bed was comfortable and the reception from staff friendly
Stayed in December 2023
Reviewed: 16 December 2023
Megan
AustraliaEasy check in. After hours available. Great price
Stayed in December 2023
Reviewed: 11 December 2023
Jingyi
New ZealandNice clean motel with comfy beds and lovely staff. Perfectly a spot on place. Super close to the mall. Excellent amenities to exactly what's needed. Would stay again.
Stayed in December 2023
Reviewed: 11 December 2023
Jessie
AustraliaThe room was spacious and spotlessly clean.
Stayed in December 2023
Reviewed: 10 December 2023
Sharon
Australianil
cleanliness
Stayed in November 2023
Reviewed: 29 November 2023
Shannon
AustraliaClean, friendly staff, plenty of room, beds comfy.
Stayed in November 2023
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