240 Shute Harbour Road, 4802 Airlie Beach, Australia
#18 of 22 hotels in Airlie Beach
Guests' ChoiceBased on 2799 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
7.9
Facilities
7.8
Staff
8.7
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 17 February 2024
Ryan
AustraliaRoom was a little stale smelling with the damp weather, an air freshener would have done wonders. Over all good experience. Will recommend but will probably try something else in future just for something different.
Breakfast and meals in general was fantastic good value. Staff were very polite and helpful.
Stayed in February 2024
Reviewed: 14 February 2024
Lisa
AustraliaThe person behind the bar was rude and lost our order and did not even attempt to apologise. We lost 45 minutes.
It was suitable for what we needed and clean room. Reception staff were great
Stayed in February 2024
Reviewed: 13 February 2024
Delia
AustraliaIt was a bit far out of town
Great pool and staff
Stayed in February 2024
Reviewed: 10 February 2024
Mirna
AustraliaBit annoying if you don't have a car.
It was all renovated, nice shape swimming pool surrounded by a beautiful garden. You can see the beach from my room.
Stayed in February 2024
Reviewed: 6 February 2024
Beverley
AustraliaSmall shower and drain was smelling, bathroom door hard to close and open
Staff was amazing, food fantastic, but prices a bit high
Stayed in February 2024
Reviewed: 5 February 2024
Diego
AustraliaNo porter to take bags to room on far side
Stayed in February 2024
Reviewed: 2 February 2024
Hayley
AustraliaI left room in a clean and tidy condition and didn't receive my $100 bond back
Almost everything
Stayed in December 2023
Reviewed: 27 January 2024
Tanya
AustraliaI loved that they had a bistro onsite. We stayed in two of the newly renovated rooms, which were lovely. The pool was great.
Stayed in January 2024
Reviewed: 27 January 2024
Emma
United KingdomWe were on the second floor and there are no lifts - arriving hot and tired with a heavy case was hard work.
Lovely situation and facilities, pool area looked good. Nice cocktails.
Stayed in January 2024
Reviewed: 21 January 2024
Rod
Australiaamazing pool and restaurant.
Stayed in January 2024
Reviewed: 20 January 2024
Samantha
AustraliaThe buffet breakfast not value for money..Bacon dry, sausages had funny taste. Yoghurt had run out told there was no more still an hour of breakfast service to go.
The rooms were nice and new.
Stayed in January 2024
Reviewed: 20 January 2024
Claire
AustraliaSmell of prawns in the room but they did offer to move us.
Staff were amazing
Stayed in January 2024
Reviewed: 19 January 2024
Natasha
United KingdomHotel is undergoing renovations which can be noisy during the day, which we were not aware of before arriving.
Room was good size and newly refurbed, reception staff were helpful with information and booking day trips
Stayed in December 2023
Reviewed: 12 January 2024
Rachael
AustraliaI broke out in hives the first morning becoming itchy during the night ? Linen or harsh chemicals or potentially just a reaction from myself but my partner woke up the same
Great food facility and bar
Stayed in January 2024
Reviewed: 7 January 2024
Michelle
United KingdomNothing to dislike
Lovely setting. Clean room with comfy bed. Pool area was beautiful. On site bar and restaurant we're great. Bus service into Airlie beach center. Easy taxi booking service.
Stayed in January 2024
Reviewed: 1 January 2024
Nonglak
AustraliaThe location is so handy, you can just take a walk to Cole and walk around the tracks, and very convenient to just get a taxi to go to Airlie beach, many great restaurants and we really love and enjoy Saturday market stalls. We love the place and the people were so happy and friendly there and I can see that everyone is working so hard there.The whole place is awesome, I would recommend our friends to come to Whitsunday and stay at Mantra club croc.
Stayed in December 2023
Reviewed: 31 December 2023
Weber
AustraliaThe light was out in our stairway . The pool is very rough in spots on the bottom it cut the bottom of our feet all 8 of us . The pool area needs more shade the round table areas was good but not shaded . The verandah was very worn .
The beds were fantastic. The room was great but could do with some extra hooks in bathroom to hang up wet stuff when out of pool. Jude from the restaurant was awesome she made us feel very welcome and nothing was too much trouble she is a great asset to club mantra. Appreciate that security acted quickly very early in morning when we rang about a problem with a room on our floor.
Stayed in December 2023
Reviewed: 28 December 2023
Sharon
AustraliaPool
Stayed in December 2023
Reviewed: 27 December 2023
Taylah
Australiathe showers overflowing and flooding after every shower :( a renovation problem!
Stayed in December 2023
Reviewed: 26 December 2023
Daniela
AustraliaNo room service and vent over bathroom sink was filthy
Pool was great and rooms were nice. Breakfast was also good but with little variety day to day
Stayed in December 2023
Reviewed: 26 December 2023
Rebecca
IrelandWe stayed over the Christmas period and any members of staff we spoke to didn’t seem to know the run of show for the Christmas Day lunch creating a lot of confusion for us. In general, most members of staff seemed poorly trained and unsure of themselves.
Hotel is newly refurbished and rooms and pool are fresh and modern.
Stayed in December 2023
Reviewed: 24 December 2023
Peter
New ZealandTrade men at the food bar I had wait in line and I am paying, the breakfast very poor for 25 per head
Rooms
Stayed in December 2023
Reviewed: 22 December 2023
Nicky
AustraliaStairs to 3rd floor. Food was average
Clean, friendly staff. Nice rooms, comfy bed.
Stayed in December 2023
Reviewed: 16 December 2023
Robyn
AustraliaThe rooms, the Breakfast buffet, the pool, the bar and the service was fantastic. Any request was attended to with efficiency. Our 5 day stay was wonderful even with Cyclone Jasper approaching. The rooms were clean and spacious with both ceiling fans and air conditioning. The beds were a little firmer than what we are used to, but they were large and clean.
Stayed in December 2023
Reviewed: 10 December 2023
Vicki
AustraliaNothing all good
Rooms excellent the pool very clean breakfast great value for money.
Stayed in December 2023
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