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Reviews of Coconut Palms On The Bay 3.5 stars

335 Charlton Esplanade, Scarness, Scarness, 4655 Hervey Bay, Australia

#39 of 62 hotels in Hervey Bay

Guests' Choice

Review score

Based on 555 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.1

  • Value for money

    8.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    We stayed in a two bedroom apartment it was clean shower was good kitchen was spacious.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Being picky ....the front door should have a screen door as well

    Location, Clean rooms, comfy bed

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 1 night

    watch out for the dangerous cross beam in carpark.

    Great location across from beach and close to local shopping. Comfortable, spacious room.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Acting manager (the owner/manager being in hospital) was most helpful. Suite had separate living/dining area with TV together with the bedroomTV. Short walk to excellent hotel/bistro.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Would have been nice to have a screen door for more air flow.

    Close to everything. Perfect for a couple. Perfect for a short stay. Everything was thought of even toilet spray.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very Comfortable
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Parking spots were a bit tight.

    Location was good, within walking distance of restaurants and the Beachside Hotel, which has great meals. Very friendly staff. Secure gated driveway. Comfortable bed. All facilities that you need.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Affordable
    • Leisure trip
    • Family with young children
    • King One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    King size bed had a timber surround which you kept knocking your legs and knees on trying to get passed from one side of the bed to the other.

    Perfect location surprisingly quite . Close to the beach and shops.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    very good friendly service
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 1 night

    location was great and the room was very clean and fresh

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    A little gem
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A tad old but honestly for the price it was perfect

    Loved that it was fully self contained with everything we needed

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Good for the price
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very limited supply of toilet paper, as in very limited.

    Location, quiet, ease of checkin, clean

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Facilities could be updated or replaced. Only one working washing machine, the spa didn’t work. The curtains in the units didn’t cover the full windows.

    We had a two bedroom unit and it was a fantastic size for a family for a little getaway.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great location, easy check in. Clean room

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Comfortable and relaxing.
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    The pool needs to be more accessible to people with disabilities. The rooms needed improved window coverings. The room entrance door needs a covering.

    Overall the complex was suitable to our needs.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Very comfortable and close to restaurants
    • Leisure trip
    • Solo traveller
    • King One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I would have perfered a room away from the main road

    It was roomy The bed was great The bathroom was very clean and inviting

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Would stay for a holiday but service needs to become a priority or miss out on return customers
    • Business trip
    • Solo traveller
    • King One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very clean, tidy, comfortable and great location, was excellent value for money but comes at a cost! With no customer service!

    Very clean, tidy, comfortable and great location, was excellent value for money but comes at a cost! With no customer service! 24hr key Check in credit card machine not working and speaker phone for help broken! Took 30minutes to checking after finally having the manager stroll out to get the key from the box!

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No personnel - No receptionist to ask w question to, I emailed with my question and didn’t get an answer to this day, I called like 3 times and there was nobody to answer nor to call me back.

    Room was clean, furnitures felt luxurious

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Great. We usually stay with family/ friends but will definitely be back & recommend to others.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location was excellent. Room well appointed.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Comfortable stay in a great location, nothing flash but had everything we needed
    • Business trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 2 nights

    Nothing not to like

    Location and comfortable

    Stayed in February 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Slow WiFi Noice form toilet

    Big rooms

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Very comfortable at a very reasonable price
    • Leisure trip
    • Couple
    • Queen One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The location was fantastic - quick walk to cafes, shops etc and our room was clean and catered well for our needs. Auto check in was easy and management was easily contactable when the power went out during a storm 👍

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We were delayed a day for our arrival and when trying to check in the automatic check-in kiosk didn't really understand that. We had to contact the staff who got us in in a jiffy.

    Clean and comfortable. Very close to the triathlon.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Very happy to return for future visits.
    • Leisure trip
    • Solo traveller
    • Queen One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Providing a full kitchen means more than just the basics. Larger saucepans, frying pans and serving bowls would have been appreciated. Plus it never hurts to include something welcoming even if it’s just a packet of biscuits.

    It was close to the Hervey Bay 100 start and finish lines. It wasn’t ridiculously expensive. The self checking process was very clear and uncomplicated.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Lovely homely accommodation which suited our needs
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Road noise if you left the windows open however the bedroom is to the rear of the accommodation so we didn't hear much and slept well.

    The accommodation had 2 bedrooms, lounge, dining, separate toilet, well stocked kitchen and large balcony. We were in the upstairs unit which had sea views from across the road. Walking distance to bars, cafes and beach walks. The furniture had a chunky wooden theme which added to the character of the place. Even had a double lazy boy sofa so we could relax comfortably in the evening. We had secure parking which was an added bonus.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    A well located, comfortable & clean apartment.
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very comfortable & clean bed but the frame was too bulky & caused a couple of bruises.

    Excellent location, clean, well appointed, spacious, good facilities & great security with under cover parking.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    Good accommodation in great location.
    • Leisure trip
    • Couple
    • King One-Bedroom Apartment
    • Stayed 2 nights

    Parking was a bit of a trial with very small spaces and not much room to manouvre, but we did it!

    Great location right opposite the beach and handy to restaurants and hotel.

    Stayed in October 2023

Showing 1 – 25

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