335 Charlton Esplanade, Scarness, Scarness, 4655 Hervey Bay, Australia
#38 of 59 hotels in Hervey Bay
Guests' ChoiceBased on 546 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
8.0
Value for money
8.8
Free WiFi
7.7
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End of dialog contentReviewed: 3 May 2024
Robyne
Australialocation was great and the room was very clean and fresh
Stayed in April 2024
Reviewed: 25 March 2024
Choir_girl
AustraliaA tad old but honestly for the price it was perfect
Loved that it was fully self contained with everything we needed
Stayed in March 2024
Reviewed: 23 March 2024
Dave
AustraliaVery limited supply of toilet paper, as in very limited.
Location, quiet, ease of checkin, clean
Stayed in March 2024
Reviewed: 20 March 2024
Alix
AustraliaFacilities could be updated or replaced. Only one working washing machine, the spa didn’t work. The curtains in the units didn’t cover the full windows.
We had a two bedroom unit and it was a fantastic size for a family for a little getaway.
Stayed in March 2024
Reviewed: 19 March 2024
Sharon
AustraliaGreat location, easy check in. Clean room
Stayed in March 2024
Reviewed: 18 March 2024
Ruth
AustraliaThe pool needs to be more accessible to people with disabilities. The rooms needed improved window coverings. The room entrance door needs a covering.
Overall the complex was suitable to our needs.
Stayed in February 2024
Reviewed: 13 March 2024
Raelene
AustraliaI would have perfered a room away from the main road
It was roomy The bed was great The bathroom was very clean and inviting
Stayed in March 2024
Reviewed: 13 March 2024
James
AustraliaVery clean, tidy, comfortable and great location, was excellent value for money but comes at a cost! With no customer service!
Very clean, tidy, comfortable and great location, was excellent value for money but comes at a cost! With no customer service! 24hr key Check in credit card machine not working and speaker phone for help broken! Took 30minutes to checking after finally having the manager stroll out to get the key from the box!
Stayed in March 2024
Reviewed: 13 March 2024
Agnieszka
PolandNo personnel - No receptionist to ask w question to, I emailed with my question and didn’t get an answer to this day, I called like 3 times and there was nobody to answer nor to call me back.
Room was clean, furnitures felt luxurious
Stayed in March 2024
Reviewed: 26 February 2024
Gillian
AustraliaLocation was excellent. Room well appointed.
Stayed in February 2024
Reviewed: 25 February 2024
Teresa
AustraliaNothing not to like
Location and comfortable
Stayed in February 2024
Reviewed: 8 January 2024
Nicolai
NorwaySlow WiFi Noice form toilet
Big rooms
Stayed in January 2024
Reviewed: 29 December 2023
Susan
AustraliaN/A
The location was fantastic - quick walk to cafes, shops etc and our room was clean and catered well for our needs. Auto check in was easy and management was easily contactable when the power went out during a storm 👍
Stayed in December 2023
Reviewed: 25 December 2023
David
AustraliaWe were delayed a day for our arrival and when trying to check in the automatic check-in kiosk didn't really understand that. We had to contact the staff who got us in in a jiffy.
Clean and comfortable. Very close to the triathlon.
Stayed in November 2023
Reviewed: 27 November 2023
Meredith
AustraliaProviding a full kitchen means more than just the basics. Larger saucepans, frying pans and serving bowls would have been appreciated. Plus it never hurts to include something welcoming even if it’s just a packet of biscuits.
It was close to the Hervey Bay 100 start and finish lines. It wasn’t ridiculously expensive. The self checking process was very clear and uncomplicated.
Stayed in November 2023
Reviewed: 12 November 2023
Carol
New ZealandRoad noise if you left the windows open however the bedroom is to the rear of the accommodation so we didn't hear much and slept well.
The accommodation had 2 bedrooms, lounge, dining, separate toilet, well stocked kitchen and large balcony. We were in the upstairs unit which had sea views from across the road. Walking distance to bars, cafes and beach walks. The furniture had a chunky wooden theme which added to the character of the place. Even had a double lazy boy sofa so we could relax comfortably in the evening. We had secure parking which was an added bonus.
Stayed in November 2023
Reviewed: 5 November 2023
Tony
AustraliaVery comfortable & clean bed but the frame was too bulky & caused a couple of bruises.
Excellent location, clean, well appointed, spacious, good facilities & great security with under cover parking.
Stayed in November 2023
Reviewed: 31 October 2023
Susan
AustraliaParking was a bit of a trial with very small spaces and not much room to manouvre, but we did it!
Great location right opposite the beach and handy to restaurants and hotel.
Stayed in October 2023
Reviewed: 24 October 2023
Mark
AustraliaNot much to dislike.
Location, clean, friendly environment, well maintained for age.
Stayed in October 2023
Reviewed: 20 October 2023
Heatherjean
AustraliaN/a
Great place, quiet, clean and walking distance to beach, and food options 👌
Stayed in October 2023
Reviewed: 13 October 2023
John
AustraliaLocation
Stayed in October 2023
Reviewed: 9 October 2023
Katherine
AustraliaWe would have enjoyed a bit more room with a lounge area to watch TV together and spend time.
Location was fantastic for us, beds were very comfortable, lovely and clean, quiet end of the complex.
Stayed in October 2023
Reviewed: 8 October 2023
Pauleen
AustraliaA bit strange not having a person to welcome you but it worked efficiently.
A comfortable space with Bali vibe from decor. Very comfortable bed and the recliner lounge. Good parking and ease of access. Close to cafes and the hotel...good meals. We would likely stay here again if in Hervey Bay.
Stayed in September 2023
Reviewed: 29 September 2023
Joan
AustraliaNothing.
I liked the location as it was close to the shops and beach. A nice relaxing and casual atmosphere surrounded by Balinese furniture in the rooms and statues in the gardens.
Stayed in September 2023
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