574 Mulgrave Road , 4868 Cairns, Australia
Based on 92 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.2
Facilities
7.9
Staff
8.4
Value for money
7.7
Free WiFi
9.1
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End of dialog contentReviewed: 19 June 2023
Sean
AustraliaNil
Comfortable
Stayed in June 2023
Reviewed: 13 November 2022
Sally
AustraliaPillows were too firm but I prefer soft pillows
Cleanliness
Stayed in November 2022
Reviewed: 30 October 2022
Tonni
AustraliaN/A
almost across the road from the race course 5 minutes walking distance
Stayed in October 2022
Reviewed: 4 October 2022
Sam
AustraliaHaving a smoking area near the pool meant I didn’t go near that area. maybe there is a better place for smoking?
it was well kept, I liked that it was non-smoking.
Stayed in October 2022
Reviewed: 17 September 2022
Christine
AustraliaSecure parking was limited.
Friendly staff and location was just outside the CBD so relatively quiet.
Stayed in August 2022
Reviewed: 10 September 2022
Graham
AustraliaI DO GET SICK OF ALL THE SURVEYS.
Great location, would definitely stay there again.
Stayed in August 2022
Reviewed: 28 August 2022
Ken
AustraliaQuiet , close to shopping centre
Stayed in July 2022
Reviewed: 12 August 2022
Marilyn
AustraliaNA
We found everything from the unit the location the restaurant and comfort very good
Stayed in August 2022
Reviewed: 7 August 2022
Larry
AustraliaLocation close to good shopping centre and restaurants. Easy reach to city.
Stayed in August 2022
Reviewed: 7 August 2022
Brydes
Australiavery clean
Stayed in August 2022
Reviewed: 12 July 2022
Helen
AustraliaThe other patrons partied most of the first night, and on the 2nd afternoon, we couldn’t get our car park as bike riders from Sydney kept taking our parking area, leaving us very little room to park our vehicle. This had nothing to do with the staff or motel in anyway.
We didn’t have breakfast as it was too late to order. The motel was nice and clean. The lady at reception was lovely to talk to and went out of her way to ensure we knew what to do as we arrived later than expected 😊
Stayed in July 2022
Reviewed: 8 July 2022
C
AustraliaThe Motel was great, but about 10-15 drive from the city. Some softer pillows would have been nice.
A very nice Motel on the southern end of Cairns. A major shopping centre just down the road. Ideal for people going to Cannon Park Racecourse, as it's across the road. Spacious and very comfortable rooms. There's also a pool in the complex.
Stayed in July 2022
Reviewed: 12 June 2022
Noel
AustraliaExpensive Pillow very hard Room not ready when arrived around 3.45pm Car space limited
Stayed in June 2022
Reviewed: 13 May 2022
Katie
AustraliaSecond room was kind of a kitchen there was tiles on the floor and it wasn’t look great. It was feeling that you sleep in the kitchen
Room had a great view to the pool but unfortunately it was rainy and I wasn’t willing to go and swim under the rain
Stayed in April 2022
Reviewed: 25 March 2022
Kerry
AustraliaLocation was great.The room was great big bathroom.bed was so comfortabe.
Stayed in March 2022
Reviewed: 13 February 2022
Lachlan
AustraliaReception was open limited hours Restaurant was closed due to Covid
Location was good the rooms were very clean and comfortable.
Stayed in February 2022
Reviewed: 4 January 2022
Julianne
AustraliaTo be honest it was little bit to far out of cbd. But once we got a hire car that was not an issue
clean and good value for money
Stayed in January 2022
Reviewed: 30 December 2021
Janelle
AustraliaNice clean room, first room I have stayed that had a big TV and it was very comfy
Stayed in December 2021
Reviewed: 29 November 2021
Rosita
AustraliaLong way from beach but still handy spot
Close to Stocklands
Stayed in November 2021
Reviewed: 22 August 2021
Fiona
AustraliaRooms were comfortable and clean, after hours key pick up was convenient as we didn’t arrive until late.
Stayed in July 2021
Reviewed: 21 July 2021
Janet
AustraliaThe bed was down hill on one side. Reception wasn't open at arrival or departure. Suppose to be an upgrade of room and I looked out on a backyard of rubbish.
Room clean, TV large, location great, food close by.
Stayed in July 2021
Reviewed: 1 July 2021
Keith
AustraliaThere are notices in your room and reception saying that services to rooms have been suspended due to Covid – so don’t expect your room to be serviced. We stayed for 4 nights and we arrived in Room 3 to a musty smell. We assumed it had been empty and opened all the windows and doors. After we switched on the airconditioner before going to bed we realised that a lot of water was dripping out of the air conditioner onto the carpeted floor in the corner of the room!! The carpet was well soaked so this was not a new problem. We were able to change rooms the next day, but only after putting a lot of pressure on Chloe who did not want us to change rooms!!. On the second day we wanted to use the laundry which we had been told by Chloe was open until 6:30 pm. We spoke to Chloe at 5:45 pm and she informed us that it was too late to use the laundry as she was closing up for the day. After another discussion, she agreed to let us use the laundry and told us she would get back to us in 10 minutes. 10 minutes came and went and there was no sign of Chloe - nor did she respond to the night bell. To be fair, Chloe seemed to be the only staff member at this motel – this is woefully inadequate if you are operating a full-service motel! We were moved to Room 6 where we found numerous small cockroaches from the wardrobe with the broken door, the bathroom from behind the tissue dispenser and under the sink, and the cupboard housing the plates and cutlery.
The motel is located just a 10-minute drive to the centre of Cairns. The rooms are spacious and well designed with a comfortable bed, enormous flat screen TV and spacious ensuite. The room was equipped with coffee & tea making facilities, microwave, toaster, crockery and cutlery which was fantastic because we had our own breakfast. This is a good budget option for a stay in Cairns, if you don’t mind the lack of service and if you have your own wheels.
Stayed in July 2021
Reviewed: 4 July 2023
Beth
Australia1 chair for 2 people Had to buy batteries for tv remote control 1 Pillow was like a slab of concrete. Went and bought 2 pillows. not enough tea and coffee for 1 person, let alone 2.
Stayed in June 2023
Reviewed: 30 June 2023
Natalie
AustraliaPower went out for over an hour and no one came to ask if I was ok or to offer torch/candle etc. Expected better customer service.
Stayed in June 2023
Reviewed: 13 June 2023
Dandara
AustraliaRoom wasn't exceptionally clean. Wifi didn't work at all, and the phone reception in the room was very weak. People were smoking next door to our room (literally under a huge sign "Non smoking area"), and chatting to the manager at the same time.
The location was close to a shopping mall. The shower had good pressure.
Stayed in June 2023
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