18 Norfolk Avenue, 3216 Grovedale, Australia
#3 of 3 hotels in Grovedale
Guests' ChoiceBased on 23 hotel reviews
5.5Cleanliness
6.9
Comfort
6.2
Location
8.0
Facilities
6.0
Staff
7.3
Value for money
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 23
Reviewed: 22 February 2024
Tim
Australiabed was comfortable.
Stayed in February 2024
Reviewed: 25 January 2024
Phuntsho
AustraliaIt is good
Location is good
Stayed in January 2024
Reviewed: 3 January 2024
Susanne
Australia"Comfy bed" was the hardest "bed" we have ever slept on. We had to constantly rotate ourselves during the night, as it is literally like lying on concrete. It hurts. The pillows thin as paper. Street noise was much louder than expected. Only got given 1x small hand towel for the two of us. Strong unpleasant smell in the house. Not much sleep here. Not worth our money.
Late check in was no worries. Pet friendly.
Stayed in January 2024
Reviewed: 1 November 2023
Octav
AustraliaGood location
Stayed in October 2023
Reviewed: 22 April 2024
Samantha
AustraliaIt felt like an international youth hostel. Was sharing the house with 5 guys and only one bathroom
Stayed in March 2024
Reviewed: 4 April 2024
Philippe
FranceNo waste bin in the room. The waste bin in the common bathroom is more than full up. The bathtub is dirty. But there’s a shower. This bathroom (shared ) doesn’t breathe cleanliness…. Price too high for such a rental
A bit far from the city center. You need a car. But quiet. These are individual small rooms in an apartment with shared bathroom. A kind of hostel in a private house , where the owners live too. Comfortable double bed. A small table and a chair is however provided. Everything is the minimum
Stayed in April 2024
Reviewed: 1 April 2024
Helen
AustraliaDirty mouldy shower and bathroom that didn’t lock and no lock on my bedroom door. A random door that was not locked and opened outside. Also, they canceled a booking as we booked two rooms to extend a lease, so I had to cancel my other room and find different accommodation for others as we traveled as a group.
I could have my dog stay with me
Stayed in April 2024
Reviewed: 28 March 2024
Melissa
AustraliaRoom a little small and didn’t have own bathroom.
The bed is super comfortable. Being able to bring our new puppy was a bonus.
Stayed in March 2024
Reviewed: 6 March 2024
Ellen
AustraliaNothing.
Parking was of and available. The security system was very good. A comfortable stay.
Stayed in February 2024
Reviewed: 1 March 2024
Dipesh
AustraliaI didnot like any things , while entering it was so dirty and smelly and need to book another accomodation immediately
I didnot like at all dirty and smelly while entering
Stayed in February 2024
Reviewed: 29 February 2024
Gabriela
AustraliaComfortable bed, nice blue cotton sheets , spacious, parking inside, mosquito netting in windows
Stayed in February 2024
Reviewed: 2 January 2024
Tatar
AustraliaPeople walking around all night making noise
Very noisy
Stayed in January 2024
Reviewed: 1 January 2024
Calleja
AustraliaMattress was the most uncomfortable thing I have slept on it was like sleeping on some wood. The description also said no parties. However, that did stop the owners from having their own and waking us up at 2am in the morning.
Cheap and close to the spirit of Tasmania only a 15min drive
Stayed in January 2024
Reviewed: 12 November 2023
O'reilly
AustraliaVery accomidating for requests. Bed was comfortable.
Stayed in November 2023
Reviewed: 12 November 2023
Russell
AustraliaFriendly family , quiet peaceful place .
Stayed in November 2023
Reviewed: 1 August 2023
Tanya
AustraliaIt was just a room I’m a house
Stayed in July 2023
Reviewed: 4 December 2023
Anonymous
AustraliaThe mattress felt very hard and was quite uncomfortable to sleep on. The bathroom facilitates were unclean and the smoke detector wasn’t working as the battery alarm was going off the entire time which is extremely unsafe.
The hosts were absolutely lovely people, so welcoming and provided everything that needed to be provided. They were so kind and accommodating. The property was in a quiet neighbourhood very close to geelong centre, was very convenient for our trip.
Stayed in December 2023
Reviewed: 10 December 2023
Anonymous
AustraliaWhere do I start??? 1. Unclean 2. Claimed to be pet friendly. Was not. 3. No doona on bed. 4. No towels provided 5. Bathroom unclean 6. Two other men were staying the same night! (Imagine the stress, if we were 2 women on our own!). 7. 2 x fire alarms beeped loudly all night - batteries need changing. Dangerous. 8. House stank 9. Owners couldn’t speak English, so couldn’t understand our concerns.
Quiet neighbourhood
Stayed in December 2023
Reviewed: 20 June 2023
Whiteley
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 5 February 2024
Kathleen
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 January 2024
Chi
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 December 2023
Tak
AustraliaThere are no comments available for this review
Stayed in December 2023
Showing 1 – 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content