35 Union street, 2300 Newcastle, Australia
#52 of 121 hotels in Newcastle
Guests' ChoiceBased on 557 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
9.3
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 29 April 2024
Jonathan
AustraliaThe room was plain, but very comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Amanda
AustraliaExcellent location walking distance to centre, bars, cafes and restaurants. Staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Andy
Australia-
Proximity, staff, bar, comfortable bed.
Stayed in April 2024
Reviewed: 1 April 2024
Azadguli
AustraliaThe bathroom door could not be closed
Staff are great, the location is the best, value for money.
Stayed in April 2024
Reviewed: 31 March 2024
Chengqi
AustraliaA bit noisy from downstairs before 9pm. Night time was alright. Shampoo bottle broken, staff rushed to buy a bottle of shampoo but I had to wait for a short while to let my daughter take a shower and then she realized that the conditioner container was empty and again I need to go downstairs and ask for help, we waited for a while for that to get refilled. Body wash bottle was broken too but still working. Not really big deal but a bit frustrating.
Location is good. Staff is friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Nadeera
AustraliaParking can be tricky during the day.
Hotel is in a great location where shopping is walking distance.
Stayed in February 2024
Reviewed: 20 March 2024
Justin
AustraliaBed not very comfortable. Room a bit dusty.
Clean room. Private bathroom.
Stayed in February 2024
Reviewed: 18 February 2024
Vlastuin
AustraliaThe bed was a little uncomfortable and they need thicker pillows
The price and location
Stayed in February 2024
Reviewed: 14 February 2024
Ren
AustraliaNothing.
Great value you for money & close to where we had an event on. Staff were amazing
Stayed in February 2024
Reviewed: 13 February 2024
Merryfull
AustraliaPillows weren't the best, so a little sore in the shoulders the next morning. No readily accessible powerpoint in the room, they were all behind something or had something plugged into them - but a minor point
Simple, tidy and value for money. Nothing fancy - pub downstairs, everything I needed. Included bathroom which was adequately appointed, Bar staff were helpful and attentive and I got checked in quickly and easily.
Stayed in February 2024
Reviewed: 4 February 2024
Paul
AustraliaNil
The check-in was easy, room met expectations, shared amenities were satisfactory.
Stayed in January 2024
Reviewed: 2 February 2024
Ten
AustraliaWet patch outside mens bathroom/someone's room. It was easy to step over but the first time on it was a shock to my socks haha. Can hear noise from bar but this is to be expected when staying above one. This is just to travellers who do want a certain amount of quiet, for us its not a huge issue
Staff were super friendly, it was great value for money, comfy beds and good air conditioning. Would come again as it's not too far from anything as long as you don't mind a little walk. Everything was nice and clean, and the shower pressure was good
Stayed in February 2024
Reviewed: 27 January 2024
Ernestas
AustraliaCould have at least a basic bedside table lamp. Oh, and something resembling a wardrobe. There was not a single piece of furniture for clothes. Walls are very thin as this is an old building.
Great location given the price range as well as super clean. Being very basic, it is not a room you would like to spend much time in. Sitting above the pub it was quiet due to early closure Sun and Mon. Would not book it for Fri and Sat nights if you are a light sleeper. Shared facilities (though we did not use them) looked very clean.
Stayed in January 2024
Reviewed: 6 January 2024
Elizabeth
AustraliaAverage cleanliness. Dirty vent and fans. Smelled stale and musty. Carpets need a clean or maybe better still replaced.
Centrally located. Well priced. Great staff. Nice Clean bed linen.
Stayed in January 2024
Reviewed: 4 January 2024
Antonietta
AustraliaNo off street parking. A little smaller than expected for a family room.
It was in a good position. The room was clean and staff friendly.
Stayed in December 2023
Reviewed: 29 December 2023
Oscar
AustraliaFood
Stayed in December 2023
Reviewed: 10 December 2023
Kerry
AustraliaDoesn’t reply to messages
The fact that my family got in at 12:30am and you were still open and super nice about showing us to our room
Stayed in December 2023
Reviewed: 3 December 2023
Mia
AustraliaThe rooms are very noisy. People slamming doors in rooms that do not have bathrooms (they have to leave their room to go to the toilet so slam their room door). Walls are paper thin so could hear the guy next to my room watching the news at 3am.
Easy access location and nice rooms for the price. No fuss.
Stayed in October 2023
Reviewed: 2 December 2023
Natalie
AustraliaNothing. The place exceeded my expectations. Thank you.
The room (and bathroom) was bigger than I expected. And very clean. The location was so convenient. Staff were very friendly and helpful.
Stayed in November 2023
Reviewed: 30 November 2023
Glen
Australia4am closed
Location excellent walking distance to other intrest
Stayed in November 2023
Reviewed: 29 November 2023
Joelle
AustraliaThe non smoking room unfortunately smelled like smoke :(
Friendly staff, good location for a fair price
Stayed in November 2023
Reviewed: 28 November 2023
Fee801
New ZealandToilet was quite some distance from room and only could see 1 toilet. You had to walk through bar to get to room. Corridors were dark even with floor light in same with step stairs.
The rooms were big. Not too far a walk from the train station, nice eating places around. Staff at checking friendly
Stayed in November 2023
Reviewed: 10 November 2023
Simeng
AustraliaThe room is too small and the cushions was so old( there are stains all over them) I’d like to believe they were washed and clean, but they looked very dirty, if the stains can’t be removed should consider to change new cushions.
It’s a vintage building located at a quiet but convenient spot. There is a nice pub downstairs, The staff were very friendly and helpful
Stayed in November 2023
Reviewed: 8 November 2023
Eva
AustraliaThe doors were very noisy he he he
Very friendly staff, clean rooms and affordable price
Stayed in November 2023
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