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Reviews of Contessa Holiday Apartments 4.5 stars

1 Serisier Avenue, Main Beach, 4217 Gold Coast, Australia

#214 of 881 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 223 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The views were amazing, location was perfect. Nice and close to everything.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Had a wonderful holiday, it was nice to have some warmer weather, Adelaide has been freezing
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights

    Can't complain

    The staff were very helpful and it was a great location as it was around the corner from my eldest sister who lives in Main Beach

    Stayed in July 2023

  • Reviewed: 14 July 2023

    6.0
    Would not book again.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We had booked two apartments and had requested that both the apartments be on the same floor. Got an email from the facilities advising that because 2 of the 2 bedroom apartments are not available on the same floor so they have upgraded us to one three bedroom apartment so that we can be on the same floor. When we reached the facility we found out that the appartments were on different flours. If we would have been told in advance, we might have cancelled and booked somewhere else. But we’re not told and only found out after we checked in.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Outdoor swimming Pool was very cold. But there was an Indoor heated Pool.

    The Apartments were very spacious with spectacular views. Walking distance to the Beach, Surf Club and Tedder Avenue Cafes. The Building and Gardens were very well maintained

    Stayed in July 2023

  • Reviewed: 4 July 2023

    1.0
    Worst service ever don’t stay there! Rude rude rude management!
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Firstly the staff were extremely rude and not only was the place filthy ( I have photos) loud music from the unit underneath till midnight, I was told it’s not a holiday place it’s primarily for Permanent Residence so beware don’t expect hospitality! I could feel the vibration of the bass on the kitchen bench! And was charged full price., no apology. Your given a number to contact the property they need to state emergency only and don’t call after certain time because when I called about the noise I was spoken to like I’d just committed a crime! Please be aware !! The poor service put a dampener on our whole holiday. The unit was old, run down nothing like the pictures on booking.com definitely not luxury appartments as advertised.

    Nothing!!

    Stayed in July 2023

  • Reviewed: 10 June 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights

    THE COUCHES WERE VERY UNCOMFORTABLE THE TV DIFFICULT TO USE

    EVERY THING EXCEPT THE COUCH AND TV

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    Brilliant location with large rooms in a classy apartment block
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    great location….close to beach, close Tedder Ave shops, the GC Tram, the park…just perfect. The room size is great and the 22nd floor view of the coast was magical

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The hosts couldn’t be more accommodating it’s was just like staying with family

    Stayed in May 2023

  • Reviewed: 25 April 2023

    10
    We’ll be back!
    • Leisure trip
    • Group
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No bottle opener :(

    Beautiful, spacious apartment with spectacular 180 degree views of the GC hinterland and ocean. Local cafe, the winey cow was great too. We visited twice!

    Stayed in April 2023

  • Reviewed: 19 March 2023

    3.0
    Partial air condition and no toilet paper were the worst experiences
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No toilet paper and only have A/C in the lounge and not in any rooms

    The location is great, 5 mins walking to the main beach.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    5.0
    Not pleasant. Indoor pool is closed as well!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Was advised that partial airconditioning means there are separate aircons on living room and bedrooms, we arrived and no aircon on rooms... we would have not booked if that is the case... the aircon in the lounge is leaking! called their customer care and was advised to turn it off and just open the doors to have air etc well we did book for convenience and we want aircon called on Sat and no maintenance in the weekend etc. door is almost falling apart in one bed room. shower is not comfy and it is warm in the apartment so not comfy at all. Emailed them to see as we think we left something and no response... terrible experience and we will not come back.

    Location is great!

    Stayed in March 2023

  • Reviewed: 29 December 2022

    10
    Relaxing and fun, Main Beach is such a beautiful area
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Reported the air conditioner was leaking water and was told it was going to looked at but never was, so we just didn’t use it

    Size of the apartment was good and pool area was very clean and location was fantastic

    Stayed in December 2022

  • Reviewed: 27 December 2022

    10
    Husband had stayed a few times at Contessa with the boys for the Car racing events.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    As we had overseas visitors with us it was great to have an apartment. Very spacious. Great view from the 17th floor. Great to have washing and drying fa

    Stayed in November 2022

  • Reviewed: 5 December 2022

    10
    True Paradise
    • Leisure trip
    • People with friends
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing to dislike here!!

    The apartment is nothing short of stunning. Alot of money has been spent here, getting everything just right! The furniture and fittings are quality! The owners have put so much thought into every detail! Seriously this apartment is above and beyond! The manager was so welcoming, check in was a breeze!

    Stayed in December 2022

  • Reviewed: 14 October 2022

    10
    Affordable luxury in Main Beach.
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Nothing

    Fantastic location, wonderful 3 bedroom apartment, great view, awesome pools. Helpful, friendly staff. Great family holiday.

    Stayed in October 2022

  • Reviewed: 8 October 2022

    10
    Amazing Trip
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Having to leave Slight mould issues in bathroom/bedroom/kitchen Mop would be useful as ensuite shower would leak water onto the tiles.

    We stayed at Contessa several times. Our apartment this time on the 21st floor was by far our favourite. Well configured apartment which was well equipped. Views of beach / river. Great facilities. Quiet building with lots of friendly residents.

    Stayed in October 2022

  • Reviewed: 30 September 2022

    6.0
    not worth the money
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the windows/doors of the apartment were filthy x clearly hadn’t been cleaned in months and the apartment smelt old and musty i could feel the springs in the mattress …and I weight 5kg …so I would hate to be any larger because it would have been an even worse sleep

    the outdoor pool and spa are great, also a good location

    Stayed in September 2022

  • Reviewed: 26 September 2022

    1.0
    Filthy and overpriced
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room I was given was not what they advertise. It was filthy with food scraps in the fridge and oven an entire bin full of stinking rubbish under the sink. Blood and toilet paper on the floor. Manager refused to rectify this nor offer another room. $300+ per night for utter filth. I'm taking this to booking.com for an entire refund for false advertising and health and safety Ruined my surprise for my daughter on her wedding weekend

    Absolutely disgusting except for the view

    Stayed in September 2022

  • Reviewed: 25 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    locks doesn’t work properly

    was very good location and clean

    Stayed in September 2022

  • Reviewed: 24 September 2022

    10
    Exceptional
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to comment on

    Location and access to the facility was great

    Stayed in September 2022

  • Reviewed: 15 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    hot water system was not always working

    location

    Stayed in September 2022

  • Reviewed: 28 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Access, different lifts different floors, our keys were hard to open the door

    Location, Location!!

    Stayed in August 2022

  • Reviewed: 23 July 2022

    10
    Great view, large apartment.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    large living area

    the view

    Stayed in June 2022

  • Reviewed: 19 July 2022

    3.0
    wouldn't go again
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights

    you have to turn the hot water tap on for 10 mins each morning before the hot water comes through, the window pains on balcony are priorly fitted and rattle. Bedroom grooves were filty and covered in dust. Bathrooms especially off master bedroom were far too old and it seems the mould on the roof is simply wiped rather than treated. Tv remotes were dog chewed and didnt work .... the list goes on

    great size and location

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Wonderful apartment in Main Beach close to everything with great staff.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Nothing.

    Another return visit to my favorite Main Beach apartments. Wonderful staycation with good weather. Friendly staff, great pools, sauna, spa with best outdoor grounds by far. Thanks Contessa, three more apartments booked for our Wedding Anniversary in September, cant wait.

    Stayed in July 2022

Showing 76 – 100

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