1 Serisier Avenue, Main Beach, 4217 Gold Coast, Australia
#214 of 881 Holiday rentals in Gold Coast
Guests' ChoiceBased on 223 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.6
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 August 2023
Melanie
AustraliaThe views were amazing, location was perfect. Nice and close to everything.
Stayed in July 2023
Reviewed: 24 July 2023
Lee
AustraliaCan't complain
The staff were very helpful and it was a great location as it was around the corner from my eldest sister who lives in Main Beach
Stayed in July 2023
Reviewed: 14 July 2023
Hemant
New ZealandWe had booked two apartments and had requested that both the apartments be on the same floor. Got an email from the facilities advising that because 2 of the 2 bedroom apartments are not available on the same floor so they have upgraded us to one three bedroom apartment so that we can be on the same floor. When we reached the facility we found out that the appartments were on different flours. If we would have been told in advance, we might have cancelled and booked somewhere else. But we’re not told and only found out after we checked in.
Stayed in July 2023
Reviewed: 10 July 2023
Jean
AustraliaOutdoor swimming Pool was very cold. But there was an Indoor heated Pool.
The Apartments were very spacious with spectacular views. Walking distance to the Beach, Surf Club and Tedder Avenue Cafes. The Building and Gardens were very well maintained
Stayed in July 2023
Reviewed: 4 July 2023
Kelli
AustraliaFirstly the staff were extremely rude and not only was the place filthy ( I have photos) loud music from the unit underneath till midnight, I was told it’s not a holiday place it’s primarily for Permanent Residence so beware don’t expect hospitality! I could feel the vibration of the bass on the kitchen bench! And was charged full price., no apology. Your given a number to contact the property they need to state emergency only and don’t call after certain time because when I called about the noise I was spoken to like I’d just committed a crime! Please be aware !! The poor service put a dampener on our whole holiday. The unit was old, run down nothing like the pictures on booking.com definitely not luxury appartments as advertised.
Nothing!!
Stayed in July 2023
Reviewed: 10 June 2023
Peter
AustraliaTHE COUCHES WERE VERY UNCOMFORTABLE THE TV DIFFICULT TO USE
EVERY THING EXCEPT THE COUCH AND TV
Stayed in May 2023
Reviewed: 21 May 2023
Chris
Australianothing
great location….close to beach, close Tedder Ave shops, the GC Tram, the park…just perfect. The room size is great and the 22nd floor view of the coast was magical
Stayed in May 2023
Reviewed: 8 May 2023
Joy
New ZealandN/A
The hosts couldn’t be more accommodating it’s was just like staying with family
Stayed in May 2023
Reviewed: 25 April 2023
Anne
AustraliaNo bottle opener :(
Beautiful, spacious apartment with spectacular 180 degree views of the GC hinterland and ocean. Local cafe, the winey cow was great too. We visited twice!
Stayed in April 2023
Reviewed: 19 March 2023
Mengchen
AustraliaNo toilet paper and only have A/C in the lounge and not in any rooms
The location is great, 5 mins walking to the main beach.
Stayed in March 2023
Reviewed: 8 March 2023
Leo
AustraliaWas advised that partial airconditioning means there are separate aircons on living room and bedrooms, we arrived and no aircon on rooms... we would have not booked if that is the case... the aircon in the lounge is leaking! called their customer care and was advised to turn it off and just open the doors to have air etc well we did book for convenience and we want aircon called on Sat and no maintenance in the weekend etc. door is almost falling apart in one bed room. shower is not comfy and it is warm in the apartment so not comfy at all. Emailed them to see as we think we left something and no response... terrible experience and we will not come back.
Location is great!
Stayed in March 2023
Reviewed: 29 December 2022
Brett
AustraliaReported the air conditioner was leaking water and was told it was going to looked at but never was, so we just didn’t use it
Size of the apartment was good and pool area was very clean and location was fantastic
Stayed in December 2022
Reviewed: 27 December 2022
Heidemarie
AustraliaAs we had overseas visitors with us it was great to have an apartment. Very spacious. Great view from the 17th floor. Great to have washing and drying fa
Stayed in November 2022
Reviewed: 5 December 2022
Lorena
AustraliaThere is nothing to dislike here!!
The apartment is nothing short of stunning. Alot of money has been spent here, getting everything just right! The furniture and fittings are quality! The owners have put so much thought into every detail! Seriously this apartment is above and beyond! The manager was so welcoming, check in was a breeze!
Stayed in December 2022
Reviewed: 14 October 2022
David
New ZealandNothing
Fantastic location, wonderful 3 bedroom apartment, great view, awesome pools. Helpful, friendly staff. Great family holiday.
Stayed in October 2022
Reviewed: 8 October 2022
Scott
AustraliaHaving to leave Slight mould issues in bathroom/bedroom/kitchen Mop would be useful as ensuite shower would leak water onto the tiles.
We stayed at Contessa several times. Our apartment this time on the 21st floor was by far our favourite. Well configured apartment which was well equipped. Views of beach / river. Great facilities. Quiet building with lots of friendly residents.
Stayed in October 2022
Reviewed: 30 September 2022
Emily
Australiathe windows/doors of the apartment were filthy x clearly hadn’t been cleaned in months and the apartment smelt old and musty i could feel the springs in the mattress …and I weight 5kg …so I would hate to be any larger because it would have been an even worse sleep
the outdoor pool and spa are great, also a good location
Stayed in September 2022
Reviewed: 26 September 2022
Natashat
AustraliaThe room I was given was not what they advertise. It was filthy with food scraps in the fridge and oven an entire bin full of stinking rubbish under the sink. Blood and toilet paper on the floor. Manager refused to rectify this nor offer another room. $300+ per night for utter filth. I'm taking this to booking.com for an entire refund for false advertising and health and safety Ruined my surprise for my daughter on her wedding weekend
Absolutely disgusting except for the view
Stayed in September 2022
Reviewed: 25 September 2022
Singh
Australialocks doesn’t work properly
was very good location and clean
Stayed in September 2022
Reviewed: 24 September 2022
Jasmine
AustraliaNothing to comment on
Location and access to the facility was great
Stayed in September 2022
Reviewed: 15 September 2022
Sijie
Australiahot water system was not always working
location
Stayed in September 2022
Reviewed: 28 August 2022
Lovely
AustraliaAccess, different lifts different floors, our keys were hard to open the door
Location, Location!!
Stayed in August 2022
Reviewed: 23 July 2022
Tayla
Australialarge living area
the view
Stayed in June 2022
Reviewed: 19 July 2022
Michael
Australiayou have to turn the hot water tap on for 10 mins each morning before the hot water comes through, the window pains on balcony are priorly fitted and rattle. Bedroom grooves were filty and covered in dust. Bathrooms especially off master bedroom were far too old and it seems the mould on the roof is simply wiped rather than treated. Tv remotes were dog chewed and didnt work .... the list goes on
great size and location
Stayed in July 2022
Reviewed: 18 July 2022
Darren
AustraliaNothing.
Another return visit to my favorite Main Beach apartments. Wonderful staycation with good weather. Friendly staff, great pools, sauna, spa with best outdoor grounds by far. Thanks Contessa, three more apartments booked for our Wedding Anniversary in September, cant wait.
Stayed in July 2022
Saint Augustine Beach, USA
Meyrals, France
Sopot, Poland
Bernburg, Germany
Hyères, France
Marrakech, Morocco
Fishguard, UK
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content