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Reviews of Cooktown Motel 3 stars

9 Boundary Street, 4895 Cooktown, Australia

#15 of 15 hotels in Cooktown

Guests' Choice

Review score

Based on 203 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    5.9

  • Location

    7.2

  • Facilities

    5.7

  • Staff

    7.5

  • Value for money

    6.0

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 2 November 2023

    4.0
    To be part of a large motel chain thought it would be in better condition
    • Leisure trip
    • Couple
    • Standard Villa
    • Stayed 2 nights
    • Submitted via mobile

    Areas where not accessible(laundry) no tea towel,mould in shower,no rubbish bag in bin. Poor condition requires maintenance.

    Fully contained

    Stayed in October 2023

  • Reviewed: 22 October 2023

    4.0
    It was only 2 nights thankfully
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The Female manager was rude and unhelpful. The pool was too dirty to use. The BBQs were dirty.

    The room was tidy and clean. The male manager was friendly and helpful. The patio looked out on the gardens.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - Mattress were so soft and uncomfortable and pillows were flat. It was hard to get a good night's rest. - There was no WiFi

    Stayed in September 2023

  • Reviewed: 11 September 2023

    5.0
    Didn’t have a fire alarm Dog on chain next door
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit rough not a family motel was ok for Father and Son

    Not much was clean

    Stayed in September 2023

  • Reviewed: 7 September 2023

    5.0
    Staff friendly but we did not get to stay in the cabins shown in the picture.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Be aware of whether you have private facilities like bathroom ….or not. The bed was old style and not very comfortable.

    Inexpensive and easy to get into the main part of town.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    5.0
    Not happy
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I paid $4.00 to use the dry, it didn’t work I paid another $4.00 but it still didn’t work properly, the manager was not interested in reimbursing me, I was so upset

    Stayed in August 2023

  • Reviewed: 18 August 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 3 nights

    very little facilities in room Shared bathroom and kitchen No washing up liquid to properly clean things Noisy at times

    Easy location to find

    Stayed in August 2023

  • Reviewed: 24 July 2023

    5.0
    Passable
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was more a backpackers venue,toilets & showers not very clean locks on showers broken .just not what we expected

    Position close to family

    Stayed in July 2023

  • Reviewed: 21 July 2023

    5.0
    Stay was fine, property very dated and lacked basic facilities and utensils in the room
    • Leisure trip
    • Couple
    • Standard Villa
    • Stayed 3 nights
    • Submitted via mobile

    Lack of basic facilities and utensils

    Stayed in July 2023

  • Reviewed: 11 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It's basically a backpackers not a motel. Towels & bed linen not very clean, there was sand in the bed sheets. Bed very short in length & curtains did not block out outside lights that were on all night. No power points for phone charger etc. Was a TV but no remote so no way of turning on. There was a jug & iron but no powerpoint or cups. One set of cultery despite booking for a couple. Community shower & toilet was clean but very old.

    Good location.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Villa
    • Stayed 2 nights
    • Submitted via mobile

    No hand towel, no face washer, no bathmat. Very, very noisy exhaust fan. Toilet right next to head of bed. Small uncomfortable bed. Very dated.

    TV Air-conditioner

    Stayed in July 2023

  • Reviewed: 7 July 2023

    6.0
    Reasonable vale for the location, great helpful staff. ( also friendly cat)
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen not necessarily clean, some other guests don’t alway clean up after themselves unfortunately. We probably needed to have plates, cutlery to match the number of beds in the rooms.

    Convenient location, friendly and helpful staff.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    The accomodation was adequate, not brilliant.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The facilities were less than I would have expected.

    It is a budget motel.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    5.0
    You get what you pay for right.
    • Leisure trip
    • Group
    • Villa
    • Stayed 2 nights

    wifi Bad in this day and age , NOT GOOD.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    6.0
    It’s OK but would look for other options first
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower mouldy, drive to main area Cooktown, sad guard dog chained up, mainly hostel so has communal kitchen but no detergent, knives etc or loo paper in communal bathroom. Feels rundown. Expensive for what it is.

    Pretty garden, new air conditioner, strong shower

    Stayed in June 2023

  • Reviewed: 11 June 2023

    5.0
    YOU GET WAT YOU PAY FOR
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Mold in the bathroom

    Stayed in June 2023

  • Reviewed: 8 June 2023

    4.0
    Nice to visit
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 3 nights

    Accommodation could have been better. Staff were very friendly and helpful.

    A great place to visit, lots of cultural history.

    Stayed in May 2023

  • Reviewed: 4 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 1 night
    • Submitted via mobile

    Wasn't clean. Too expensive for the room. $400 for 2 rooms, I night. I could have booked an apartment for that.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    6.0
    It was in a convenient spot. Quite.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needed more cutlery (no desert spoons). Couldn't get wifi.

    Location was good. We didn't have breakfast there.

    Stayed in May 2023

  • Reviewed: 14 April 2023

    5.0
    Crap charge for sleeping on the floor...
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Getting charged over $50 for my youngest son to sleep on the floor is not acceptable. He didn't get a mattress or pillow either so he had to try and sleep on the wooden floor with nothing like a dog. I will never recommend Booking.Com or the Cooktown Motel to anyone. We didn't stay on Thursday night because my other son couldn't sleep on the floor again. VERY UNHAPPY 😭

    The staff we met were friendly. Our room was clean.

    Stayed in April 2023

  • Reviewed: 1 November 2022

    5.0
    A basic accommodation which met my needs.
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    While the room was acceptable in every way, there were numerous biting small ants on the bedding.

    A simple bed for the night and ensuite facilities. The Motel staff were very helpful and accomodated a special parking request.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 3 nights

    This motel was not what we asked for in booking and is not suitable for 85 year olds. The toilets are separate from rooms and up flights of steps. The car was parked a long way away another problem. This is a younger persons motel and the facilities for back packers and young tourists are perfect and it has a huge community kitchen.

    The manager of this motel was excellent. Cannot speak highly enough of him and his efforts to make us comfortaable.

    Stayed in September 2022

  • Reviewed: 1 August 2022

    4.0
    Very uncomfortable.
    • Leisure trip
    • Couple
    • Villa
    • Stayed 2 nights

    Size of room was below the standard of Booking.com fr price & star range, there were no chairs,nowhere to unpack ports, nowhere to hang clothes. Although Microwave, electric kettle, plates & cutlery supplied there was nowhere to prepare or eat food, no table chairs etc. The room was very small and had a small double bed & double bunks leaving no room to move around. one had to wait outside if the other was dressing or doing anything Definately well below standard.

    The room was clean

    Stayed in July 2022

  • Reviewed: 26 July 2022

    5.0
    Fair but would not book again even though it was economical.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I did not realize when I booked that some of the rooms had shared facilities like a hostel. The bathrooms/toilets were close to our room and generally the noise was fairly loud until the early hours. Parking was nowhere near our room - bit of a trek to get our stuff inside. Basin tap in the bathroom ran all night.

    Camp style kitchen for meals. Easy to find and then get into town.

    Stayed in July 2022

Showing 1 – 25

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