16 Nebo Road, 4740 Mackay, Australia
#31 of 64 hotels in Mackay
Guests' ChoiceBased on 755 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
7.2
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End of dialog contentReviewed: 21 April 2024
Sarah
AustraliaI was charged twice for a cot, for my baby (refunded one amount) but there was no cot provided.
It is a lovely atmosphere.. the room is comfortable , great staff, very homey.. (Which you need with children).
Stayed in April 2024
Reviewed: 19 April 2024
Dale
AustraliaI grabbed a handle which l thought was freeze door and about 1lt of water split over the floor at my feet
Stayed in April 2024
Reviewed: 7 April 2024
Tamaiti
AustraliaWe had a couple early morning the groundsmen are to noisy just right outside our room without any warning from the reception and can hear guest running around on the top room at 12am... 😊thanks
We had a lovely staying at this beautiful resort nice and clean.....staff are really friendly specialy Housekeeping...
Stayed in April 2024
Reviewed: 30 March 2024
Janette
AustraliaExpensive, not great facilities,
Location was great
Stayed in March 2024
Reviewed: 30 March 2024
Janette
AustraliaPricey, not really good value for money when it came to facilities
Location is perfect
Stayed in March 2024
Reviewed: 21 February 2024
Justin
AustraliaNice room. Good location
Stayed in February 2024
Reviewed: 4 February 2024
Damian
AustraliaThat couldn't get gym key. When I come in after 7
Room & facilities
Stayed in February 2024
Reviewed: 29 January 2024
Erica
AustraliaA little slow to refund pet bond taken at time of check in (I had to call to ask)
Clean Room Great Room Service Meal Pet Friendly Rooms Quiet
Stayed in December 2023
Reviewed: 9 January 2024
Kerry
AustraliaBathroom and living area a bit dirty. Unfortunately the restaurant wasn’t in use but that’s not anyone’s fault, just unfortunate
Plenty of room, friendly staff
Stayed in January 2024
Reviewed: 3 January 2024
Jodi
AustraliaModern clean pool n bbq area
Stayed in January 2024
Reviewed: 24 December 2023
Troy
AustraliaThe place looks a bit run down the grounds could do with a tidy up…also our bed sagged to the middle
Good size rooms that were tidy enough and the place is very quiet
Stayed in December 2023
Reviewed: 5 December 2023
Graeme
United KingdomRestaurant closed at weekends. Pool rather small and green! Laundry facilities limited
Large room, helpful staff
Stayed in November 2023
Reviewed: 21 November 2023
Donna
AustraliaI didn't like the fact that there wasn't a microwave in the room and if I did want one- it would cost me an extra $15. I think that a microwave is something that should be in all rooms, just like coffee/tea facilities. Other than this, I enjoyed my stay.
Stayed in September 2023
Reviewed: 11 November 2023
Mike
AustraliaThe balustrade on the stairs wasn’t suitable to stop the 1yr old who could have easily fallen down the internal stairs.
The three bedroom unit was great for extended family. We all had our own room
Stayed in October 2023
Reviewed: 6 November 2023
Kim
AustraliaParts of it were a little dated and needed replacing.A little pricey for what it was.
Staff were friendly, beds were very comfortable, shower pressure was great.
Stayed in November 2023
Reviewed: 4 November 2023
Amanda
Australiathe kitchen sink tap was very stiff to move and made loud screech when turned on. the induction cook top had a crack in it. carpets were a tad grubby with hair and a hair tie on the floor upon arrival. the couch was not comfortable for relaxing in.
the 3 bedroom apartment was a good size for our family of 5. aircons all worked, beds were very comfy, shower was good. apartment cleanliness was good, our family enjoyed the stay. will visit again.
Stayed in October 2023
Reviewed: 25 October 2023
Rebecca
AustraliaThe TV was incredibly slow. The sink tap was extremely hot no matter which way you turned it (even after waiting a while for heated by the sun water to pass through). The curtains allowed light through at the top which meant the outside light shone brightly all night. Same as door, also noisy cars early in the morning sound came through. These are sort of petty comments but it did impact my stay and probably will choose somewhere else next time.
Location, staff and cleanliness
Stayed in October 2023
Reviewed: 22 October 2023
Christine
AustraliaThe restaurant wasn’t open for the weekend and there was no bath bomb or similar for the spa. The conditioner was hard to get out of the bottle too.
It’s very clean and well located
Stayed in October 2023
Reviewed: 18 October 2023
Marc
AustraliaNothing
Central location. Clean and comfortable
Stayed in October 2023
Reviewed: 15 October 2023
Kathryn
AustraliaQuite expensive compared to similar rooms.
Clean room, good location. Spacious for a large group.
Stayed in August 2023
Reviewed: 13 October 2023
Peta
Australia*personal preference, bed & pillows weren't to comfortable to our liking (possibly a little too worn in), lack of utensils in room (plates & cutlery) with the restaurant not being available, purchase of take-out food was require.
check-in and check-out was efficient, central location to other amenities (takeaway food, sporting grounds and shopping centres), facilities (pool and barbeque area) were a relaxing addition.
Stayed in October 2023
Reviewed: 19 September 2023
Brazil
AustraliaAir con didn't seem to be working well?
Stayed in September 2023
Reviewed: 18 August 2023
Renee
Australiarooms needed a bit of a paint job
bed was comfortable, staff were awesome. dinner at Restaurant was delicious
Stayed in August 2023
Reviewed: 16 August 2023
Eloisa
AustraliaCentral
Stayed in August 2023
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