Reviews of Coral Coast Resort Accor Vacation Club Apartments 4 stars
Coral Coast Drive, 4879 Palm Cove, Australia
#50 of 136 hotels in Palm Cove
Guests' ChoiceReview score
Based on 82 hotel reviews
Score breakdown
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Cleanliness
9.0
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Comfort
8.6
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Location
8.1
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Facilities
8.4
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Staff
8.1
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Value for money
8.6
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Reviewed: 9 January 2024
Karlie
Australia7 reviews“Loved it, will definitely book agsin.”The location of the unit was fantastic.
Stayed in January 2024
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Reviewed: 5 January 2024
Nina
Australia2 reviews1 helpful voteSuperbThe checkin process on a public holiday was stressful as the booking.com email did not pass on info of where to find reception to get keys and all phone numbers went to out of office due to public holiday.
Location. Facilities. Apartment space.
Stayed in January 2024
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Reviewed: 30 December 2023
Shernya
Australia3 reviews1 helpful voteVery goodThere was inadequate communication about how to check in and that we needed to go to the Sebel Hotel first to receive our key. We arrived before 4pm when the Lobby was supposed to close and no one was there. Luckily we are tech savvy and have local SIM cards making it easy for us to sort out quickly
Liked the privacy and spaciousness of the room. Rooms were clean and air conditioned
Stayed in December 2023
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Reviewed: 30 November 2023
Carmen
Australia15 reviews2 helpful votesSuperbGreat location. Only 10minutes walk to the beach through beautiful streets.
Stayed in November 2023
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Reviewed: 27 October 2023
Michelle
Australia2 reviews1 helpful voteSuperbCheck in staff at the Sebel had a manner that was quite short, almost rude when I arrived before check in time (despite being contacted by the property earlier in the week asking what time I would be arriving). The staff member that greeted me when I returned to pick up the key later on was lovely. If apartments are only serviced once a week then laundry detergent, toilet paper and dishwasher powder needs to be stocked for enough for a week.
Lovely pool and spacious apartments.
Stayed in October 2023
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Reviewed: 7 October 2023
Barbara
Australia4 reviews1 helpful vote“Great and quiet”The apartment and pool
Stayed in October 2023
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Reviewed: 1 October 2023
Kim
New Zealand8 reviews1 helpful vote“The Accor is a nice place to stay but there needs to be a far better way yo check in.”Terrible check-in process. No clear instructions sent, terrible signage and spent too long figuring out how to get the keys.
Very nice room
Stayed in October 2023
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Reviewed: 18 September 2023
Rosie
New Zealand30 reviews3 helpful votes“Very comfortable stay with many good amenities.”The upholstered furniture was dirty, looked like it needed a good steam clean. Also the fact there was no way to play our own music through a Bluetooth speaker was a bit annoying. I was told the wifi there is not very good but we couldn’t even plug in our own phones to anything to play music or videos. In this day and age I think that is expected in most places.
The spaciousness of the apartment was lovely. Kitchen well fitted out, bathrooms very nice and clean. Beds were comfortable.
Stayed in September 2023
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Reviewed: 15 September 2023
George
Australia13 reviewsVery goodNo WIFI. Needs to be addressed in this day & age.
Quite. Good location
Stayed in September 2023
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Reviewed: 17 August 2023
Paula
Australia2 reviews“A 10 min walk from the shops/beach but more quiet and better value, so makes up for it.”More sunbeds around pool and some little tables would be good- but no complaints really.
Well maintained gardens. Surprisingly quiet, feels residential rather than loud holiday vibe. Nice reception staff. Nice bathroom products and well equipped. Bonus wallaby hopping around the pool!
Stayed in August 2023
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Reviewed: 31 July 2023
Maria
Australia16 reviews1 helpful vote“Nice place. Needs better communication Re checkin and a bit more cleaning”Wasn’t that clean. Lots of hair behind couch. Aircon in main room was smelly and dirty Also no reception and we weren’t told in advance how to find key
Spacious. Comfy beds.
Stayed in July 2023
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Reviewed: 21 July 2023
Nikki
Australia14 reviews“Excellent would recommend”We didn’t have a car soo a little difficult to get Ubers but ok with taxis
Spacious and well set out
Stayed in July 2023
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Reviewed: 8 July 2023
Prue
Australia4 reviewsVery goodNo wifi in the room
Clean and modern, kitchen well stocked with utensils.
Stayed in June 2023
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Reviewed: 27 June 2023
Gabriella
Australia27 reviews12 helpful votes“Great stay”There was a big path of ants in the kitchen, so any snacks left in there ended up full of them. Shower on master bedroom was tiny. Again, no big deal for a short stay.
Great stay at Palm Cove. The apartment is of a good size even when you have many kids running around. Everything we need was in there. Could reach out the main street after a short nice walk. The apartment is well located. A great value for money stay.
Stayed in May 2023
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Reviewed: 24 June 2023
Lois
Australia6 reviews“Very good value. Need a car, 5 minute drive to beach.”Reception was in another building and we only found it when we asked the gardener. Need better instructions for check in. Otherwise a great stay.
Nice view of pool and gardens. Ground floor was great.
Stayed in June 2023
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Reviewed: 18 June 2023
Sarah
Australia17 reviewsGoodit could have been cleaner
great value for money
Stayed in June 2023
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Reviewed: 31 May 2023
Sarah
Australia1 review“Great.”Not enough dishwasher powder. Not enough washing machine powder. No extra rubbish bags. And didn’t get told about where or how to access the gym.
Advertising from web site didn’t correspond with what was in the apartment. Loved the pools and beds.
Stayed in May 2023
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Reviewed: 8 December 2022
Amy
Australia2 reviewsVery goodno one on site to talk to if needed
pool was nice and room clean
Stayed in December 2022
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Reviewed: 8 November 2022
Robyn
Australia3 reviews“we enjoyed the stay but found it hard to raise any staff to help out with any problems”the kitchen flick mixer was broken and the main toilet seat was loose. the toilet also leaked.
the property was a great size and had most items necessary
Stayed in November 2022
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Reviewed: 6 November 2022
Beryl
Australia6 reviews2 helpful votesSuperbreception availability - but understand it’s staff shortages
the apartment itself
Stayed in November 2022
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Reviewed: 24 October 2022
Leah
Australia8 reviews1 helpful vote“fantastic stay”Apartments were amazing, clean and tidy and very roomy
Stayed in October 2022
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Reviewed: 15 October 2022
Scott
Australia3 reviews“Peace and tranquility with great pools, surrounded by lush gardens made for a fantastic family vacation.”very limited kitchen items for a self contained unit. Internet needs to be better. no wifi and for us with Vodafone there is very limited coverage in the ground floor apartment.
very clean with lovely pools.
Stayed in October 2022
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Reviewed: 6 September 2022
Ang
Australia35 reviews6 helpful votesGoodNot many facilities other places than pool
nice clean apartment with comfortable beds
Stayed in September 2022
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Reviewed: 15 August 2022
Freda
Australia1 review“Okeasant”The pool and no comfortable deck chairs. Poor signage entrance and all over. Ceiling fans needed.
Stayed in August 2022
