215 South Terrace, Adelaide CBD, 5000 Adelaide, Australia
#13 of 113 hotels in Adelaide
Guests' ChoiceBased on 1685 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.0
Value for money
8.8
Free WiFi
8.0
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End of dialog contentReviewed: 9 May 2024
Sheryl
AustraliaWe were there for 5 days and only had one day of housekeeping it was poor only made the bed, the handbasin wasn't wiped down and no fresh towels. These are things I expected with housekeeping.
Clean, tidy and comfortable.
Stayed in May 2024
Reviewed: 7 May 2024
Kylie
AustraliaNothing really other than I don’t like the thought of using creams, soap shampoo etc that is in a large bottle that any previous people could have used
Extremely clean and quite
Stayed in May 2024
Reviewed: 6 May 2024
Tony
Australianothing
All very good. Great restaurant. Very quite.
Stayed in May 2024
Reviewed: 6 May 2024
Audrey
AustraliaNot enough coffee capsules for the 2 nights we stayed there
We often stayed here when we were in Adelaide. We liked the location as it is walkable to the central market and lots of places to eat. The room is reasonable big. The change from the last time we stayed was where we go for checking in, not at the Terrace hotel but at the Alba hotel. It would be useful to provide this information to your guests prior to arrival.
Stayed in May 2024
Reviewed: 5 May 2024
Lee
AustraliaThere was an issue with a smell in our first room
When we had a problem with the room they had us moved to another room straight away
Stayed in April 2024
Reviewed: 1 May 2024
Harris
New ZealandAbsolutely no complaints, it's a hidden gem
Good location, walking distance to free trams into city. Clean, quiet, excellent facilities. The only hotel/motel that has actually provided a decent hair drier. Devine dinner at Hotel Alba restaurant next door
Stayed in May 2024
Reviewed: 29 April 2024
Tracy
AustraliaNeeded a bit of a thorough clean, dusting etc, had a bit of a smell to it. But other than that couldn’t fault it.
Good value for money, parking on site, restaurant had great food.
Stayed in April 2024
Reviewed: 28 April 2024
Howard
AustraliaLeft a item in room staff posted it back to us .Thank you third time staying here will return again.
Stayed in April 2024
Reviewed: 23 April 2024
Michael
AustraliaMale at reception during check in a little rude & abrupt. Some facilities were shared between hotels, but understandable. Room coffee machine only came with 1 pod, 4 person room should have more available at hand.
Room was a good size, double beds very comfortable, TV was working, Bathroom clean & Shower products nice to use. Female at reception was lovely and helped with issues we had and explained eating/laundry/gym & pool arrangements, offered deal vouchers for dinning room with breakfast. Was helpful when we required more toiletries & paper rolls.
Stayed in April 2024
Reviewed: 19 April 2024
Sirikan
AustraliaPlace for check in was a bit confusing as there was in the other hotel/ Noisy AC and remote didn’t work properly.
Good location, free parking and a park/playground opposite the hotel.
Stayed in April 2024
Reviewed: 16 April 2024
Leta
AustraliaCoffee and tea facilities were minimally stocked, dusty and not appealing. Only 1 spoon. And some tiny uth milk pods in fridge. To improve: A 200mL uth milk, some biscuits, premium coffee sachets, minimum 6 coffee pods (3 guests for 2 nights), 4 spoons. Bottled water for drinking. Also small lamp in 2nd bedroom would be great.
Customer service at reception was first class. Furniture and finishes were beautiful.
Stayed in April 2024
Reviewed: 15 April 2024
Veoloo
AustraliaI am so happy too staying inn hotel motel
Clean
Stayed in April 2024
Reviewed: 15 April 2024
Alex
AustraliaN/A
Super comfy. Great bathroom facilities. Able to log into your smart TV info if needed. Great location, about 30 minutes walk to Rundell Mall, or you can hop on the tram down there road.
Stayed in April 2024
Reviewed: 12 April 2024
Joyce
AustraliaShower pressure was inconsistent.
Free parking, choice of breakfast and convenient location.
Stayed in April 2024
Reviewed: 10 April 2024
John
AustraliaGood location with suitable parking (we had kayaks on the roof of our car). Comfortable, quiet and clean.
Stayed in April 2024
Reviewed: 9 April 2024
Mathew
AustraliaThe only negative was our room only got properly serviced 2 ourt of our 5 days
Nicer rooms, good location and it was nice we could use the facilities next door( pool)
Stayed in April 2024
Reviewed: 5 April 2024
Jacqueline
Australiafriendly staff tidy and clean room great location
Stayed in April 2024
Reviewed: 3 April 2024
Imasha
AustraliaBeds were on the small side
Stayed in April 2024
Reviewed: 30 March 2024
Donna
AustraliaNA
Comf beds, great location, near tram, free parking, use of pool and bar if wanting.
Stayed in March 2024
Reviewed: 20 March 2024
Deborah
New ZealandRoom could have been a little bigger.
An excellent location! So central. Had an amazing pool and the room was comfortable with a lovely bathroom.
Stayed in March 2024
Reviewed: 19 March 2024
Dianne
AustraliaClean tidy and staff friendly
Close to trams and city centre
Stayed in March 2024
Reviewed: 19 March 2024
Rachael
New ZealandWalking around on the carpet after a shower in the evenings we noticed made the soles of out feet black. The carpets look clean but they are not.
Great amenities and comfortable beds. Spacious and cool on 40 degree days.
Stayed in March 2024
Reviewed: 19 March 2024
Toni
New ZealandRoom decor and size was great. Loved that you could use the Alba Hotel facilities also
Stayed in February 2024
Reviewed: 16 March 2024
David
Australiagreat all around
Stayed in December 2023
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