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  5. Reviews of Holiday Inn Parramatta, an IHG Hotel

Reviews of Holiday Inn Parramatta, an IHG Hotel 4.5 stars

18-40 Anderson Street, Parramatta, Parramatta, 2150 Sydney, Australia

#131 of 325 hotels in Sydney

Guests' Choice

Review score

Based on 1621 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Accessible
    • Stayed 5 nights
    • Submitted via mobile

    It was a very good location and breakfast and staff very good

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Some furniture was a little wobby and could use some attention eg. cupboard door handles etc. The cost was pricey at the time, I believe due to a popular event being in town, so likely wouldn't pay the same price again if I went there any other time.

    Staff were friendly and lobby was nice, room was comfortable and fit for our needs - we were visiting for an event. The pool looked lovely. Was handy having a mini fridge available to store snacks and drinks. Fairly close walk to the nearest train station.

    Stayed in February 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Limited dining

    A bath in the room, reasonable parking fee

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is repeated and has limited variety. Rooms and bathrooms look dated.

    Spacious, clean, affordable rooms, near a park, 7 minutes walk from train/bus terminus. Rooms are made every day. Options for restaurants on delivery platforms within 25-30 minutes.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    A well-situated but somewhat dowdy hotel in need of cosmetic upgrade, however saved by having exceptionally pleasant ser
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms - particularly bathrooms - think 612 and 404 - were somewhat tired in way of fittings and furnishings. No wine glasses (4 x glass tumblers only). No spare blanket found, however pillows were adequate (4 in total) and of good quality. Towels and bedlinen good quality. Lack of room service for weekends.

    Location Staff, particularly junior male receptionist on arrival afternoon, Filipino-Australian breakfast supervisors (Sarah?) and Kenny, also Filipino-Australian receptionist at checkout Monday, and lobby janitor same morning. All these staff treated us with respect, courtesy and kindness.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    They had amazing parking and the access to their parking was easy and hassle free

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    good location, close to airport and westfield shopping centre, nice rooms & good wifi.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    not applicable

    location. proximity to airport and westfield shopping centre.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Accessible
    • Stayed 1 night
    • Submitted via mobile

    We booked a twin bed room but when we arrived it was one bed. (Shared with my adult daughter). Bathroom quite dated including having a shower curtain No undercover access from carpark to building (raining heavily on our arrival)

    Excellent, friendly Comfy beds Good facilities in the room Quiet

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    My stay was pleasant; I would recommend it
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights

    Due to poor internet connectivity, I was unable to work from the hotel.

    I am satisfied with my three-week stay overall, except for the poor internet connectivity and the repetitive breakfast menu

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Easy and comfortable
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Small fridge

    Location

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Comfortable Stay and Great Location
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    The restaurant was not open for dinner over the 2 nights we were there, however we easily made plans to eat elsewhere within Parramatta.

    Very happy with our stay here, the location was great, the room was comfortable and clean, we took advantage of the buffet breakfast which was excellent with a great variety to choose from. The pool was clean and enjoyed by our daughter. We also used the undercover parking facility which was convenient. Would definitely stay here again.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    despite a few hiccups, all was sorted I would stay again as was right at the train station which we needed to use.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    there were a number of long black hairs on bathroom tiles and cupboards in the main wall though area in the room. the electronic key entry battery was flat, needed replacement to gain entry. the service person who fixed it was excellent and very friendly and efficient.

    location

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    well run hotel in a good location
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    there was a bit of work going on in the street so footpaths nearby were shabby

    good central location and good onsite parking. staff were good and helpful

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Ummm nothing , will stay there again for sure

    Staff were fabulous, place was so clean Breakfast was yummy 🤤

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Would recommend as a stay particularly if travelling for events at Homebush
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The price was inflated for the quality and location of this stay.

    Staff were friendly, parking was easy and it’s very close to train station.

    Stayed in February 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No plates/bowls/toaster or microwave in room.

    Location, ease of access

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 21 March 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The second bed was put in a very awkward spot. The bed was put in the walkway leaving very little space to walk through, you could not get bag through.

    Room was spacious Amenities were dated but had everything you needed

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Good customer service
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Quite dated. Room small Not value for money

    Convenient and clean. Good breakfast

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Spacious room in good location
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No plates or cutlery in room & no freezer in bar fridge. We were travelling for sport & it made it hard to prepare food & snacks to take for the day.

    Large room, easy location, walking distance to Eat Street & Westfield. Good parking.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Very homely and comforting.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    The TV Stations

    The environment and friendly staff

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed abit hard 😴 Otherwise 👌

    Location location location 👌

    Stayed in December 2023

  • Reviewed: 4 March 2024

    9.0
    Well appointed and welcoming accommodation only footsteps away from station.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Friendly staff, very helpful and attentive. We were able to check into our room earlier than anticipated. Close to train station - walking distance! Clean, well appointed and comfortable room. Buffet breakfast was delicious with plenty of options available. Will definitely return. Thank-you

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    Great location, friendly staff
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Room a bit small for a family

    Friendly helpful staff, great parking, restaurant on site

    Stayed in February 2024

Showing 1 – 25

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