18-40 Anderson Street, Parramatta, Parramatta, 2150 Sydney, Australia
#133 of 325 hotels in Sydney
Guests' ChoiceBased on 1622 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 10 May 2024
Charmain
AustraliaIf I had to be picky - the beds are firm and the restaurant does not open on Saturday night.
Firstly, the staff were exceptional. They were always helpful, friendly and kind, very professional. The restaurant service was fantastic, reasonable price and good serving size for dinner. Plus, our sons ate free which was an unexpected but nice surprise. The breakfast was buffet style and had a lot of option. The hotel was clean and tidy.
Stayed in May 2024
Reviewed: 7 May 2024
Wong
SingaporeReception not fexible
Staff is not flexible in helping
Stayed in April 2024
Reviewed: 30 April 2024
Syeda
AustraliaMore options for breakfast menu will be good.
Comfortable and clean room.Kids friendly environment.Breakfast menu is good.
Stayed in April 2024
Reviewed: 30 April 2024
Ajo
AustraliaGreat location, Spacious room, comfortable bed.
Stayed in April 2024
Reviewed: 28 April 2024
Milton
AustraliaPaid for breakfast, but told on arrival breakfast not available in a public holiday. Given a miserable breakfast kit.
Location
Stayed in April 2024
Reviewed: 22 April 2024
Mark
AustraliaIt was a very good location and breakfast and staff very good
Stayed in April 2024
Reviewed: 22 April 2024
Ellie
New ZealandSome furniture was a little wobby and could use some attention eg. cupboard door handles etc. The cost was pricey at the time, I believe due to a popular event being in town, so likely wouldn't pay the same price again if I went there any other time.
Staff were friendly and lobby was nice, room was comfortable and fit for our needs - we were visiting for an event. The pool looked lovely. Was handy having a mini fridge available to store snacks and drinks. Fairly close walk to the nearest train station.
Stayed in February 2024
Reviewed: 21 April 2024
Peter
AustraliaLimited dining
A bath in the room, reasonable parking fee
Stayed in April 2024
Reviewed: 21 April 2024
Viraj
LuxembourgBreakfast is repeated and has limited variety. Rooms and bathrooms look dated.
Spacious, clean, affordable rooms, near a park, 7 minutes walk from train/bus terminus. Rooms are made every day. Options for restaurants on delivery platforms within 25-30 minutes.
Stayed in April 2024
Reviewed: 18 April 2024
Paul
AustraliaRooms - particularly bathrooms - think 612 and 404 - were somewhat tired in way of fittings and furnishings. No wine glasses (4 x glass tumblers only). No spare blanket found, however pillows were adequate (4 in total) and of good quality. Towels and bedlinen good quality. Lack of room service for weekends.
Location Staff, particularly junior male receptionist on arrival afternoon, Filipino-Australian breakfast supervisors (Sarah?) and Kenny, also Filipino-Australian receptionist at checkout Monday, and lobby janitor same morning. All these staff treated us with respect, courtesy and kindness.
Stayed in April 2024
Reviewed: 14 April 2024
Karim
AustraliaThey had amazing parking and the access to their parking was easy and hassle free
Stayed in April 2024
Reviewed: 14 April 2024
Stephen
Maltanot applicable
location. proximity to airport and westfield shopping centre.
Stayed in March 2024
Reviewed: 7 April 2024
Jen
AustraliaWe booked a twin bed room but when we arrived it was one bed. (Shared with my adult daughter). Bathroom quite dated including having a shower curtain No undercover access from carpark to building (raining heavily on our arrival)
Excellent, friendly Comfy beds Good facilities in the room Quiet
Stayed in April 2024
Reviewed: 6 April 2024
Hemant
IndiaDue to poor internet connectivity, I was unable to work from the hotel.
I am satisfied with my three-week stay overall, except for the poor internet connectivity and the repetitive breakfast menu
Stayed in March 2024
Reviewed: 5 April 2024
Keah
AustraliaSmall fridge
Location
Stayed in March 2024
Reviewed: 2 April 2024
Yonah
AustraliaThe restaurant was not open for dinner over the 2 nights we were there, however we easily made plans to eat elsewhere within Parramatta.
Very happy with our stay here, the location was great, the room was comfortable and clean, we took advantage of the buffet breakfast which was excellent with a great variety to choose from. The pool was clean and enjoyed by our daughter. We also used the undercover parking facility which was convenient. Would definitely stay here again.
Stayed in April 2024
Reviewed: 1 April 2024
Rachel
Australiathere were a number of long black hairs on bathroom tiles and cupboards in the main wall though area in the room. the electronic key entry battery was flat, needed replacement to gain entry. the service person who fixed it was excellent and very friendly and efficient.
location
Stayed in March 2024
Reviewed: 26 March 2024
Raymond
New Zealandthere was a bit of work going on in the street so footpaths nearby were shabby
good central location and good onsite parking. staff were good and helpful
Stayed in March 2024
Reviewed: 25 March 2024
Teena
AustraliaUmmm nothing , will stay there again for sure
Staff were fabulous, place was so clean Breakfast was yummy 🤤
Stayed in March 2024
Reviewed: 25 March 2024
Kristen
AustraliaThe price was inflated for the quality and location of this stay.
Staff were friendly, parking was easy and it’s very close to train station.
Stayed in February 2024
Reviewed: 24 March 2024
Amber
AustraliaNo plates/bowls/toaster or microwave in room.
Location, ease of access
Stayed in March 2024
Reviewed: 22 March 2024
Kerrylee
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 21 March 2024
Caitlin
AustraliaThe second bed was put in a very awkward spot. The bed was put in the walkway leaving very little space to walk through, you could not get bag through.
Room was spacious Amenities were dated but had everything you needed
Stayed in March 2024
Reviewed: 17 March 2024
Alison
AustraliaQuite dated. Room small Not value for money
Convenient and clean. Good breakfast
Stayed in March 2024
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