10 Lydiard Street South, 3353 Ballarat, Australia
#39 of 84 hotels in Ballarat
Guests' ChoiceBased on 1329 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 14 February 2024
Chen
AustraliaThe air conditioning was a bit loud, may require some maintenance.
The vibe is so Victorian time and stuff are just very friendly!
Stayed in February 2024
Reviewed: 14 February 2024
Kerry
AustraliaBit shabby
Location
Stayed in February 2024
Reviewed: 13 February 2024
Jon
United KingdomAll the power sockets seem to be at skirting board level, so to boil a kettle you had to plug in on the floor. Resolved this by using an extension.
The building/ decor / location. Special mention to Lauren on reception, couldn’t do enough. Restaurant staff were excellent.
Stayed in February 2024
Reviewed: 5 February 2024
Bruce
AustraliaA little more milk in the fridge.
The staff, in fact, every single staff member was friendly, cordial so willing to be helpful and made us feel so welcome. We were really surprised by the consistent high standard of customer care. We will come back. Best place we have stayed in for many. many years.
Stayed in February 2024
Reviewed: 31 January 2024
Lachlan
AustraliaWe found some rubbish under the bed from a previous guest, and we found all the pillows to be flat and uncomfortable (but we also recognise this is a personal preference). But these are very minor things!
The location was great, very central! The staff were friendly and helpful when we had questions. Much of the appeal when booking was the style and the furnishing, and that did not disappoint!
Stayed in January 2024
Reviewed: 28 January 2024
Stan
AustraliaThe steep stairs, some people forgot to close both doors in lift. This made it inoperable, leaving the lift on second floor and stranding guests.
Exceptional upgraded ceilings, cornices, and rooms also Spa Bath in ensure. Pictures and history of hotel were very interesting.
Stayed in January 2024
Reviewed: 28 January 2024
Gerard
AustraliaOnly small things. One Light globe out in main room and tissue box empty.
We didn’t have breakfast there
Stayed in January 2024
Reviewed: 26 January 2024
Eileen
AustraliaN/A
Loved the old world charm and everything about the hotel, the staff were excellent and the dinner and breakfast were very good.
Stayed in January 2024
Reviewed: 26 January 2024
Annie
AustraliaGood
Good
Stayed in December 2023
Reviewed: 19 January 2024
Vicki
AustraliaStaff were friendly and very helpful. The hotel is beautiful and pricing was excellent
Stayed in January 2024
Reviewed: 15 January 2024
Mgw
AustraliaEverything wonderful
Fabulous decor througout. Beds comfy bathroom great. There was a light globe & shade missing however in our bathroom
Stayed in January 2024
Reviewed: 14 January 2024
Jeff
AustraliaCurtains need repair or modification as they do not close unless you get up on chair and rehook them if you access the balcony. Street noise and gaming patrons departing up to 4 am is not good as we were above / adjacent to the main entry and found it difficult to sleep. Shower needs to be cleaned properly and regrouted.
Great location- dinner in the restaurant was great- staff were very friendly. Loved the old lift and historic feel.
Stayed in January 2024
Reviewed: 13 January 2024
Mandy
AustraliaNot really something we disliked…more a suggestion. Would be great to offer a tour of the hotel, with the history.
Loved the furnishings and style of the place. Lovely large bathroom
Stayed in December 2023
Reviewed: 12 January 2024
Lisa
AustraliaRather high beds.
Great location, wonderful rooms with old school charm.
Stayed in January 2024
Reviewed: 12 January 2024
Diane
United KingdomNeed more staff in the restaurant
Fabulous like stepping back in time to an era of sophistication and elegance.
Stayed in January 2024
Reviewed: 11 January 2024
Cherie
AustraliaA lot of noise coming from roof
Heritage
Stayed in January 2024
Reviewed: 11 January 2024
John
AustraliaExcellent location, quiet and great meal at restaurant
Stayed in January 2024
Reviewed: 10 January 2024
Margaret
United KingdomDidn’t like the gambling on-site or the clientele in the gambling room.
Friendless of the reception staff.
Stayed in December 2023
Reviewed: 9 January 2024
William
AustraliaPrice versus price to book direct and in a 4 nights stay the room was never cleaned or towels replaced.
Location
Stayed in January 2024
Reviewed: 9 January 2024
Jim
AustraliaA grand hotel. A very enjoyable stay
Stayed in January 2024
Reviewed: 8 January 2024
Graham
Australiaexcellent
Stayed in January 2024
Reviewed: 6 January 2024
Caroline
AustraliaBeautiful decor Friendly staff
Stayed in January 2024
Reviewed: 6 January 2024
Rachele
AustraliaOur room had a lot of big furniture in it for a small room so it was hard to put our suitcases in the room without being in the way. We had a two night stay and our room was not serviced during this time. Would have been happy if the rubbish bin had been emptied. We had a car space in the reserved parking lot and each time we wanted to get into it we had to phone the hotel for them to put the roller door up. Would be better if there was a sensor where you swipe your room key to enter.
The Hotel has beautiful charm. Its decor is beautiful. The furniture was amazing. It has been well restored. The bed was comfortable.
Stayed in January 2024
Reviewed: 6 January 2024
Thomas
AustraliaHad to go through gaming area to get in from the car park.
Old world charm.
Stayed in January 2024
Reviewed: 5 January 2024
Janey
AustraliaOld world hotel with original features.
Stayed in January 2024
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