8 Whiteman Street, Southbank, 3006 Melbourne, Australia
#36 of 204 hotels in Melbourne
Guests' ChoiceBased on 8724 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 31 March 2024
Gaurav
AustraliaComplimentary items
Location, rooms and staff
Stayed in March 2024
Reviewed: 31 March 2024
Emma
New ZealandThe area and the conveniency
Clean. Spacious and easy to access other areas of Melbourne.
Stayed in March 2024
Reviewed: 31 March 2024
Jane
AustraliaThe TV kept losing connection to service. It was very bad and happened continuously to the point where you couldn’t watch anything.
The pool and the location.
Stayed in March 2024
Reviewed: 30 March 2024
Bianca
AustraliaCouldn’t fault anything!
Reception staff were very friendly and accommodating. We were given the highest level room with an amazing city view. Room was clean and beds were very comfortable. Great stay!
Stayed in March 2024
Reviewed: 30 March 2024
Paul
AustraliaPillows were average Only one room key given
Clean Great staff Location
Stayed in March 2024
Reviewed: 30 March 2024
Claire
AustraliaEverything
Stayed in March 2024
Reviewed: 30 March 2024
Mario
AustraliaNothing
We were greeted by a friendly staff member. We had our room upgraded which was lovely.
Stayed in March 2024
Reviewed: 30 March 2024
Weiying
AustraliaThe check-in/check-out process is a little lengthy & confusion. For my room extension, I had to go down to see the receptionist twice to get my key reactivated
I stayed at the Crown Promenade for 2 weeks while I was out of hospital/recovering from a surgery. The staff had been fantastic, very warm, helpful and understanding. For example, on the day I checked-in, the conceige staff came and asked whether they should organise security to check on me regularly; the in-room dining delivery staff had assisted me with dining trays at each meal during my stay …
Stayed in March 2024
Reviewed: 29 March 2024
Dang
AustraliaPrice
Clean with a modern look
Stayed in March 2024
Reviewed: 29 March 2024
Sharyn
AustraliaClean Great service
Stayed in March 2024
Reviewed: 27 March 2024
Welsh
AustraliaNo Power Points near bed side tables
Location, Cleanliness plus the amazing fragrance smell in the front entrance
Stayed in March 2024
Reviewed: 27 March 2024
Paul
New ZealandCouldn’t fault this hotel .. we only stayed one night, it was great!
Stayed in March 2024
Reviewed: 26 March 2024
Olivia
AustraliaBreakfast was amazing, awesome service and food was delicious.
Stayed in March 2024
Reviewed: 25 March 2024
Anna
AustraliaWas charged for a kit kat that we didn't eat! But was reimbursed after questioning it, thank you. Line to check in was extremely long on arrival.
Comfortable room and great city view. Also received complimentary bottle of wine as we were celebrating our anniversary. Bathroom was had generous bench space. Didn't have enough time to use the hotel facilities.
Stayed in March 2024
Reviewed: 25 March 2024
Rod
AustraliaPool ,location ,staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Kirsty
AustraliaVery little.
Great location. Excellent amenities. Cleanliness. Superb staff.
Stayed in March 2024
Reviewed: 25 March 2024
Paul
AustraliaAQll Good.
The indoor pool, sauna rooms very good . The pool staff very friendly and helpful.
Stayed in January 2024
Reviewed: 24 March 2024
Steve
Australiaavailability was only through bookings.com and there were no rooms available to book directly. When we stay with Crown hotels we like to book with Crown Direct
location
Stayed in March 2024
Reviewed: 22 March 2024
Krystal
AustraliaAbsolutely loved the pillows! Such a comfortable nights sleep 😴 The staff were extremely helpful & very courteous. I'll definitely stay at Crown Promenade again.
Stayed in March 2024
Reviewed: 22 March 2024
Linda
AustraliaPicky, I know, but in addition to English Breakfast need to stock Earl Grey Tea Bags.
A generously sized room with plenty of space, large desk for work, and a comfortable chair. The bathroom was clean and ample, including a double sized shower. My room was on a high floor that had city view with all of the glitz and glamour of the lights.
Stayed in March 2024
Reviewed: 22 March 2024
John
AustraliaHallways on my floor were dirty and did not have a vacuum the whole 4 days I was there. Made me question how clean was my room.
Great location
Stayed in February 2024
Reviewed: 22 March 2024
Miriam
AustraliaUpgrade due to just married THANKYOU
Stayed in March 2024
Reviewed: 21 March 2024
Justin
AustraliaWas a bit rich to be charged $50 early check in (3.5 hours), for a room that was not being occupied.
Clean, great facilities, good proximity to shops and city nightlife.
Stayed in March 2024
Reviewed: 21 March 2024
Steve
AustraliaWe were there for 2 days and nights and never received any room services, our bed was never done, we needed to wash our coffee cups for the next day, no change of towels or any service at all. We were out all day with the make up our room light on but nothing. For the price you pay you expect a better service.
Location was amazing and room was very good
Stayed in March 2024
Reviewed: 20 March 2024
Goxhaj
Australiano breakfast included????
bed very comfy, pillow comfy view beautiful
Stayed in March 2024
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