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  5. Reviews of Mantra Crown Towers

Reviews of Mantra Crown Towers 4.5 stars

5 - 19 Palm Avenue, Surfers Paradise, 4217 Gold Coast, Australia

#348 of 883 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 1014 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 5 June 2024

    9.0
    Enjoyable with lots of variety
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Not much but a light was out so the room was dark

    Plenty of variety, activities, spacious and close proximity to surfers

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    The stay was very comfortable and the location meant we were in walking distance of the beach and lots of restaurants. A
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Our apartment was not very clean. There was hair all over the floors (we have a crawling bub so he ended up covered in it) and also hair in the bed and shower. It also would have been nice to have more towels and toilet paper in the apartment.

    Location super close to the beach, Self contained appartments and pool facilities.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Majority of people who stayed where happy with their accommodation
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 3 nights

    Other people travelling with us had a dirty nappy in their balcony on arrival and pubic hair in the shower. They were very disappointed in their cleanliness of their room

    The location and the Thai restaurant located in your hotel

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    Overall ok except the poor(non existed) internet connection.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Internet wifi connection was super poor. Sofa and carpet seem to have some crawlies.

    Good location. Near to the beach

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Very minimal kitchen facilities, oven trays etc considering it was such a big family apartment

    The size & location

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Great.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Great location, clean, staff were amazing.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    We had so much fun the pool was great
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    It’s was near the tram line

    Stayed in June 2024

  • Reviewed: 25 May 2024

    9.0
    Mark n Sacha
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Apartment needed another couch for comfort....but not a deal breaker

    Location and staff...also internal foyer was very welcoming

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Great location, out dated but spacious self contained apartment.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Only a top sheet on the bed, would have liked a thicker quilt or blanket. Water pressure in bath not great.

    Great location. Able to store bags in the luggage store. Very spacious self contained apartment with everything you need.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Fantastic family friendly stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I felt our room could have been cleaner. There wasn't enough parking spots in the undercover parking. Many of the spots marked Manta had bollards in front of them.

    The location was fantastic, the kids really enjoyed the pools. The view was spectacular. Our room had everything needed for a comfortable and enjoyable stay.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Disappointed in the kitchen hot plate didn’t get hot enough to be able to cook anything.

    Great location short walk to all facilities

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Loved view size of appartment and if it had been clean would have been a perfect stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The appartment was not clean and the balcony was filthy...stopped us enjoying sitting on it...who wants to sit with cigarette butts on your balcony and bird poo everywhere

    The facilities..size of appartment

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location, Pool

    Stayed in April 2024

  • Reviewed: 10 May 2024

    8.0
    Overall we enjoyed our stay but would have loved a softer bed.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 10 nights

    Kitchen and bathrooms could have been a bit cleaner and main bed was very hard.

    Junior pool with slide was great and indoor pool and both spas were lovely temperature. Kiosk was also great. Room well equipped for our 10 day family stay.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    would love to return one day a fabulous holiday
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 8 nights

    the room needed a renovation and compared to my relative's room was sadly lacking

    great pool facilities the Thai restaurant was excellent, the pool kiosk was adequate could have stayed open a bit longer location to beach etc and tram was great

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    My young family and i had a wonderful time. Would come back
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The steam room out of order, no working buffet breakfast onsite (there was a huge space assuming for entertaining food) that is not being used and is dead (and dirty space), the huge lagoon pool was sooooo cold (understandably out of season to use), there was a weird smell on our floor, one of the elevators is all boarded up

    Loved the pools (that were heated), loved the spaciousness of the room, upgraded for the views (sea view) and was worth every cent, loved location

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Easy and very comfortable with great views :)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights

    34th floor great views! super surprised, great pool area.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Family friendly no 1
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Some areas could do with some re decorating or refresh

    Variety of pools and facilities

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    A nice place to stay. Nothing fancy but everything you need if you have young kids
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We had to ask for stock for the room, ie tea. The breakfast option was in a different hotel location.

    The pool and kids play area were great. The kids loved the little beach in the pool area. The view was great. The apartment was huge compared to other similar apartments. Plenty of space for the kids to play. Bonus points for the dishwasher and washing machine as they came in very handy.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Great stay, centrally located and plenty to do.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    - The property needs a lot of maintenance and a bit of TLC. - Paint peeling off doors and walls, dust on fans and behind beds - Only one car space available for a 3 bedroom apartment is a bit annoying. - we were 23 levels up and felt like we were at street level, every noise you can hear at ground level can be heard up there and echoes. No soundproofing.

    - Centrally located - The kids loved the pool (& so did the adults). Outdoor pool is absolutely freezing but kids outdoor was heated and the indoor pool and spa were nice and warm. The slides were also fantastic. - the apartment had 3 bed rooms and 2 bathrooms which was great and suited our needs. - Having the kitchen was also great as we were able to organise a few meals a the hotel instead of eating out for every meal. - This restaurant downstairs is nice - nice view of the beach and hinterland - good blockout curtains to sleep

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The apartment was a little dated. The utensils were minimal. Whilst the apartment was surface clean, I feel like the tiled floor areas need a good scrub.

    The location was fantastic. Walking distance to Surfers main area.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Glad there was a great pool
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Dated and unclean room No room service Unhelpful staff No restaurant on site- Tuesdays there are no bfast/lunch options at all!!! No information from staff given at all. Evacuation procedure needs updating! No atmosphere

    Pool facilities Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Excellent place to stay for a family holiday!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    We booked a three bedroom apartment which was really spacious for two adults and five kids. The full kitchen and laundry really made our stay easier. The apartment while a little dated was still very clean and had everything we needed. The views from our floor also great. The pool facilities were great, clean and vast, the kids had a ball. The location to everything meant we could walk everywhere which was nice.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    As a family we loved it. We will be back...hopefully to a cleaner room though...
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Dated kitchen, and bathrooms. It's a lot of money to pay for something not kept up to date... Room not very clean, kitchen still felt sticky, with food left in the plug hole and the sink needs a good scrub with Jiff or Gumption!

    Bed was very comfy, the location was amazing! Gardens and outside was kept immaculate!!!

    Stayed in April 2024

Showing 1 – 25

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