5-19 Palm Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#84 of 883 Holiday rentals in Gold Coast
Guests' ChoiceBased on 58 apartment reviews
9.1Cleanliness
8.9
Comfort
9.1
Location
9.8
Facilities
9.5
Staff
9.1
Value for money
9.1
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 April 2024
Nina
AustraliaThe views are stunning with partial ocean and then seeing the contrast of the canal. Great location for an early morning swim and walk along the beach as well as the morning sun. The set out of the unit for space was just what we needed with our daughter having her own private space. Thai restaurant downstairs was delicious and the menu extensive for a couple of visits.
Stayed in April 2024
Reviewed: 24 April 2024
Ashwin
AustraliaCould have had more towels specially when there are 4 people staying over 4 nights
Great location and the size of the apartment was perfect for my two kids,. enough space for them to roam around and not feel constraint
Stayed in April 2024
Reviewed: 4 March 2024
Carey
New ZealandFacilities are amazing great access to beach, easy short walk to the tram. Close to bars and restaurants
Stayed in March 2024
Reviewed: 1 March 2024
La
AustraliaDidn't have the little extras that would have made it great like salt, pepper, cooking oil and other condiments. Only 1 restaurant and no other option onsite.
Spacious and nicely designed furnishings. convenient location. Great pool and facilities. Great for families with little kids.
Stayed in February 2024
Reviewed: 11 February 2024
Myrta
AustraliaClose to centre and beach Next to g-link light rail stop Beautiful swimming pool. Beautiful views
Stayed in February 2024
Reviewed: 9 February 2024
Michelle
AustraliaGreat location Huge apartment
Stayed in December 2023
Reviewed: 24 January 2024
Donna
AustraliaEverything was fine. no complaints
The apartment had all that you needed. The instructions provided by the owner to obtain the key and for parking were exceptional. The pool was great. Close to the beach and shops not far to walk.
Stayed in January 2024
Reviewed: 13 December 2023
Kerri
AustraliaLocation was excellent. Walking distance to shopping and dining precinct and supermarket. Close to the beach and the pool was fantastic. Excellent for children. Great views from the apartment.
Stayed in December 2023
Reviewed: 4 December 2023
Zoe
SingaporeNil
Great pool for the children, wonderful location
Stayed in December 2023
Reviewed: 29 October 2023
Tracey
AustraliaLocation and view was spectacular
Stayed in October 2023
Reviewed: 18 October 2023
Catherine
AustraliaNothing to not like about
Breakfast near the pool every morning.
Stayed in October 2023
Reviewed: 29 September 2023
Sebastian
AustraliaLocation was great. Awesome views. Good facilities.
Stayed in September 2023
Reviewed: 24 July 2023
Nicolle
Australiait was all good
very helpful, great facilities, great location
Stayed in July 2023
Reviewed: 28 May 2023
Rhys
AustraliaRooms and beds very comfortable
Stayed in May 2023
Reviewed: 14 April 2023
Vickie
AustraliaThe size of the apartment was amazing. Peter is friendly and welcoming.
Stayed in March 2023
Reviewed: 4 January 2023
Erin
Australianothing
The property is in a great location with wonderful ocean and river views from every room. excellent hotel amenities.
Stayed in January 2023
Reviewed: 11 November 2022
Tarley
AustraliaRoom was a little dated - but this did not affect stay at all!
Fully equipped 2 bedroom apartment. Great onsite amenities and pool areas. Onsite Cafe Close to everything - no car needed.
Stayed in November 2022
Reviewed: 10 November 2022
Andy
AustraliaClean, great instructions made it stress free, great location, good sized apartment
Stayed in October 2022
Reviewed: 31 October 2022
Katie
AustraliaThere was nothing not to like! We were really impressed.
This property was fantastic. The apartment was beautiful, had everything we needed and the view was extraordinary. Communication from the owner was second to none. Without a doubt, the best holiday property I’ve booked through an online booking site. We’ll definitely be back!
Stayed in October 2022
Reviewed: 29 October 2022
Nigel
AustraliaGc500 setup to race weekend was a big impact on our movement. Multiple road closures and delays. We had no idea this was happening on arrival and it quickly became a major impact on our movements north from the property.
Large 3 bedroom apartment for family of 5 View from 26th floor Pools on site Location to beach and Caville ave Thai Restaurant on site Parking under building Internet in room
Stayed in October 2022
Reviewed: 2 October 2022
Tmics
AustraliaGreat location and the apartment was nice and clean. The kids loved the swimming pools! We had some issues with a floorboard in the bedroom but the staff were quick to address it.
Stayed in September 2022
Reviewed: 12 September 2022
Tara
AustraliaApartment, pools, gym, location.
Stayed in September 2022
Reviewed: 4 September 2022
Jodie
AustraliaNothing
The views from the apartment and balcony are just amazing, from the moment you open the apartment door to every room you walk into throughout the unit. The apartment was well equipped with everything we needed and more for our stay. There was plenty of space for our family (2A + 4 kids aged 10-17). The location is fantastic. Far enough to not be noisy but just a short, easy walk to Cavill Ave and supermarkets and restaurants. The tram stops just across the street too if you'd rather not walk. The resort pools and gym were great. We had a car so the reserved parking spot was also very handy for us. The owner was very accommodating and responsive. We would happily book this apartment again for another holiday and would definitely recommend to others.
Stayed in September 2022
Reviewed: 30 August 2022
Natalie
AustraliaThe location was perfect and the views were beautiful
Stayed in August 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content