27 Frome Street, Adelaide CBD, 5000 Adelaide, Australia
#28 of 112 hotels in Adelaide
Guests' ChoiceBased on 2612 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 26 April 2024
Igor
BrazilWe asked for later check-out, 4 days in advance. The staff at lobby was very supportive and granted us the late check-out. But when the day arrived, our card key access was blocked at regular time, we had to go back at lobby and there was that big queue of guests waiting to perform they check-out.
The staff always very polite and ready to assist.
Stayed in April 2024
Reviewed: 25 April 2024
Rosalind
AustraliaNothing - all very good
Room very comfortable and good location to transport & Rundle Mall and the Botannic Gardens
Stayed in April 2024
Reviewed: 25 April 2024
Bernard
AustraliaNothing, all good.
Great hotel, very comfortable and clean. Koomo restaurant was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
AustraliaWould be nice to have a proper desk in room to work at
Stayed in April 2024
Reviewed: 24 April 2024
David
AustraliaThe automatic coffee machine was good but the cups need to be pre heated so that a hot coffee is received . Coffee was only just warm , & not hot enough , a small matter .
The Crowne Plaza Adelaide was clean & comfortable . Our room was located on the top floor , level 20 with views towards the Adelaide Hills . This provided an excellent way to view the suburban areas of the city . The breakfast area located on level 10 was a little bit crowded at times , although the food on offer was very good .
Stayed in April 2024
Reviewed: 23 April 2024
Robert
Australiafriendly and attentive team, great food and for us an excellent location and excellent service.
Stayed in April 2024
Reviewed: 22 April 2024
Rosalind
AustraliaNoise at 4 am when a party of girls exited the lift on our floor. Very noisy & inconsiderate.
Close to transport,& Gardens, close to shopping & Rundle Mall and delightful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Rosalind
AustraliaNoise through main door at 4am when a group of girls got out of the lift - very noisy & inconsiderate
Close to transport - very helpful & friendly reception and close to shops & parks & transport
Stayed in April 2024
Reviewed: 21 April 2024
Anita
AustraliaLayout of access to the entrance, boring and not inviting Pool straight out from relaxing lounge area and people from pool with minimal clothing coming into the bar for drinks . Not a good look when you are socializing with friends and dressed up and then having , wet soaked bikini clad ladies receiving drinks next you at bar. ( the had on other options but to go to this same location) felt fir them as well. Both uncomfortable environment
Modern
Stayed in April 2024
Reviewed: 21 April 2024
Traveller575
Germany- got a free upgrade with great view from room - very central location in Adelaide close to restaurants and bars - wifi ok
Stayed in March 2024
Reviewed: 20 April 2024
Mikelle
AustraliaThe bed and pillows were great, rooms were quiet and relaxing
The views were fabulous from our room, bar and restaurant.
Stayed in April 2024
Reviewed: 17 April 2024
Chas
United StatesNothing
Good service.
Stayed in April 2024
Reviewed: 15 April 2024
John
AustraliaBreakfast great location good to Freemasons duilding
Stayed in April 2024
Reviewed: 15 April 2024
Brannigan
AustraliaI thought the check in procedure took way too long. Thinking by booking everything on line it would have been shorter. My friend dislikes feather pillows so there should be 2 options in rooms, there was a long hair in her bed and the throw pillow had stains on it. I think a top sheet should be on beds or at least an option during booking, some people get too hot at night. Cocktails in luna bar are way too pricey. $48 for two cocktails is over the top.
Breakfast was good although a little hectic navigating around everything. Koomo dining was great and the food lovely, service great. Location is great and very central to all things
Stayed in April 2024
Reviewed: 14 April 2024
Mirela
AustraliaBreakfast was great and excellent location
Stayed in April 2024
Reviewed: 12 April 2024
Jo
AustraliaGot someone else's laundry delivered to my room. Got it taken away but was put on my bill, also a mini bar charge we didnt use. This ended up being sorted but a pain. Also the stupid phone bluetooth handset didnt work, had to keep ringing reception from my phone. No toiletbrush for the toilet.
Location great, beds very comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Kathryn
AustraliaCheck in staff could have been more accomodating.
Location and room size
Stayed in April 2024
Reviewed: 9 April 2024
Mark
AustraliaExcellent. Would highly recommend the Crowne Plaza. Very Clean. Great Location. Staff were great.
Stayed in April 2024
Reviewed: 8 April 2024
Jordan
Australiathe bed wasn’t very comfortable and the carpets were also not vacuumed prior to our arrival and most likely for awhile as you could see thick dust everywhere.
Great location and friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Olivia
AustraliaPool was stunning but a little smaller than I hoped.
Wonderful hotel right in the centre of all the action of Adelaide and short walk to the gardens.
Stayed in March 2024
Reviewed: 8 April 2024
Vass
AustraliaThe location Cleanliness
Stayed in April 2024
Reviewed: 7 April 2024
Simon
AustraliaExcellent gym Breakfast great
Stayed in March 2024
Reviewed: 7 April 2024
Peterson
AustraliaRoom service didn't have the attention to detail that other staff did.
Very attentive and friendly staff. The breakfast had a nice variety. Great room.
Stayed in April 2024
Reviewed: 6 April 2024
Laurie
AustraliaThere was really not anything not to like about the hotel..
All of the staff were very friendly and helpful.. Made for a very pleasant stay. T he staff at the Kooma restaurant were very pleasant.
Stayed in April 2024
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