27 Frome Street, Adelaide CBD, 5000 Adelaide, Australia
#27 of 113 hotels in Adelaide
Guests' ChoiceBased on 2608 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 7 May 2024
Bron
AustraliaRooms were clean and modern. Staff were helpful and extremely friendly. The meals at the restaurant were exceptional.
Stayed in May 2024
Reviewed: 6 May 2024
Mel
AustraliaThere was only a doona on the bed- no top sheet The hallways on our floor had a horrible methane odour most days.
We loved the breakfast and cocktails at Luna bar. Room was very well appointed
Stayed in May 2024
Reviewed: 6 May 2024
Sophie
AustraliaNothing
The room was clean and and described
Stayed in May 2024
Reviewed: 6 May 2024
Devera
AustraliaPillow menu.
Stayed in April 2024
Reviewed: 3 May 2024
Brittstar87
AustraliaA little expensive for the room size
Buffet breakfast was excellent and a lovely view from the restaurant
Stayed in April 2024
Reviewed: 2 May 2024
Raymond
AustraliaNothing all good
The location and help from staff
Stayed in April 2024
Reviewed: 1 May 2024
Liezl
AustraliaFirstly, I would like to commend your staff for their exceptional service and hospitality. The check-in process was smooth, and all the employees I interacted with were friendly and accommodating. However, I would like to bring to your attention a couple of issues regarding the room I stayed in. My room was located on the mid floor (4th floor) with a view of the main road. Unfortunately, this resulted in a significant amount of traffic noise in the morning, which made it a bit challenging to have a peaceful and uninterrupted sleep. In the future, I will make sure to request a room on a higher floor to minimize such disturbances. Furthermore, I noticed that the hallway leading to my room was quite dark, which made it difficult to navigate, especially during the evening. Additionally, the sound insulation in the hallway seemed inadequate, as I could hear people walking and talking outside my room, which affected my sleep quality. Lastly, I would like to mention that the elevator service was not up to par. The elevators took quite a long time to arrive, which resulted in some inconvenience, especially during peak hours.
Its proximity to the shopping center and various food places made it incredibly convenient for me to explore and indulge in the local attractions. I greatly appreciated being able to walk to these places and immerse myself in the vibrant atmosphere of the city. Moreover, I thoroughly enjoyed the buffet breakfast provided at your hotel. The selection was impressive, and I found the variety of options to be quite satisfying. The ability to make my own fresh juice was a delightful touch, and it added a refreshing element to my morning routine. I must also mention the exceptional service provided by your staff.
Stayed in April 2024
Reviewed: 1 May 2024
Jayne
AustraliaWe had room service which was great, food was just what we needed.
Stayed in April 2024
Reviewed: 1 May 2024
Angela
AustraliaNo connecting floor/access to hotel from parking lot. Not easy access for luggage drop off
Room spacious and clean with great view and hotel central to everything
Stayed in April 2024
Reviewed: 29 April 2024
Katie
AustraliaThe lifts were slow, and the staff were a little abrupt when I queried the confusing charges on our account.
Buffet breakfast was great, lots of options. Rooms were spacious.
Stayed in April 2024
Reviewed: 29 April 2024
Adam
AustraliaLocation and new facilities
Stayed in April 2024
Reviewed: 29 April 2024
Lindy
AustraliaBooked a twin room but was allocated a king bed that couldn't be separated. It wasn't a big enough issue to raise and the hotel was full so I didn't give staff the opportunity to correct though another family staying at the same time had the same experience.
Fantastic hotel and lovely facilities
Stayed in April 2024
Reviewed: 28 April 2024
Glenda
AustraliaN/a
Great position
Stayed in April 2024
Reviewed: 28 April 2024
Eileen
AustraliaWhen checking out I spoke with the Reception staff about what we had spent in the Room bar and I thought that payment was taken there and then but it appears it’s going to get charged to the Card that I made the booking with. I would have preferred to have paid for it, when leaving with my eftpos card. As I don’t keep funds in my cards due to so much scammers.
Room food staff cleanliness proximity to zoo & footy. Anything we asked for was politely accommodated
Stayed in April 2024
Reviewed: 26 April 2024
Igor
BrazilWe asked for later check-out, 4 days in advance. The staff at lobby was very supportive and granted us the late check-out. But when the day arrived, our card key access was blocked at regular time, we had to go back at lobby and there was that big queue of guests waiting to perform they check-out.
The staff always very polite and ready to assist.
Stayed in April 2024
Reviewed: 25 April 2024
Rosalind
AustraliaNothing - all very good
Room very comfortable and good location to transport & Rundle Mall and the Botannic Gardens
Stayed in April 2024
Reviewed: 25 April 2024
Bernard
AustraliaNothing, all good.
Great hotel, very comfortable and clean. Koomo restaurant was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
AustraliaWould be nice to have a proper desk in room to work at
Stayed in April 2024
Reviewed: 24 April 2024
David
AustraliaThe automatic coffee machine was good but the cups need to be pre heated so that a hot coffee is received . Coffee was only just warm , & not hot enough , a small matter .
The Crowne Plaza Adelaide was clean & comfortable . Our room was located on the top floor , level 20 with views towards the Adelaide Hills . This provided an excellent way to view the suburban areas of the city . The breakfast area located on level 10 was a little bit crowded at times , although the food on offer was very good .
Stayed in April 2024
Reviewed: 23 April 2024
Robert
Australiafriendly and attentive team, great food and for us an excellent location and excellent service.
Stayed in April 2024
Reviewed: 22 April 2024
Rosalind
AustraliaNoise at 4 am when a party of girls exited the lift on our floor. Very noisy & inconsiderate.
Close to transport,& Gardens, close to shopping & Rundle Mall and delightful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Rosalind
AustraliaNoise through main door at 4am when a group of girls got out of the lift - very noisy & inconsiderate
Close to transport - very helpful & friendly reception and close to shops & parks & transport
Stayed in April 2024
Reviewed: 21 April 2024
Anita
AustraliaLayout of access to the entrance, boring and not inviting Pool straight out from relaxing lounge area and people from pool with minimal clothing coming into the bar for drinks . Not a good look when you are socializing with friends and dressed up and then having , wet soaked bikini clad ladies receiving drinks next you at bar. ( the had on other options but to go to this same location) felt fir them as well. Both uncomfortable environment
Modern
Stayed in April 2024
Reviewed: 21 April 2024
Traveller575
Germany- got a free upgrade with great view from room - very central location in Adelaide close to restaurants and bars - wifi ok
Stayed in March 2024
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