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  5. Reviews of Crowne Plaza Sydney Darling Harbour, an IHG Hotel

Reviews of Crowne Plaza Sydney Darling Harbour, an IHG Hotel 4 stars

58 Bathurst Street, Sydney CBD, 2000 Sydney, Australia

#52 of 325 hotels in Sydney

Guests' Choice

Review score

Based on 1469 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 May 2024

    9.0
    Great location to explore Sydney and comfortable room with friendly staff
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 6 nights

    Two 88 bar & kitchen food was ok but nothing to rave about.

    Delicious breakfast with plenty of choices. Very modern, well equipped hotel. Room was excellent / spacious. Very comfy large bed and lovely shower. Staff were friendly and helpful. Great location for exploring.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Fabulous, would definitely stay again.
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Modern and contemporary. Very clean. Comfortable bed. Location was great, close to darling harbour

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Welcoming, great hotel, fantastic location, lovely room with great bed.
    • Leisure trip
    • People with friends
    • Standard King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I didn’t like.

    Lovely staff, great location, great room, fabulous shower room, fabulous comfortable bed and pillows. Good variety to choose from on telly. Excellent breakfast and service

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Great experience for a little getaway
    • Leisure trip
    • Solo traveller
    • Standard King Room with City View - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    No spa or sauna!! The pool was absolutely beautiful and it would have been perfect if they had a spa/sauna room as well

    They were very accommodating to me and my questions. They always made sure I wasn't paying extra for things that weren't necessary for me to pay & were really flexible where they could.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room with City View
    • Stayed 1 night

    The pool was very small.

    Good location. Nice room, good breaktast.

    Stayed in March 2024

  • Reviewed: 27 April 2024

    9.0
    Relaxed, enjoyable and great breakfast
    • Leisure trip
    • People with friends
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted via mobile

    Should provide a choice of pillows

    Rooms are clean and quiet. We had three adults in our room so required extra wine glass and coffee cup, room service was quick to provide the additional items. Refillable water bottles are provided with a chilled water machine in each corridor. Beds are queen size and comfortable.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Premium King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom very tiny, hard to go in and out

    Clean room. Great breakfast service.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Lovely !
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet could have offered more of everything breads , fruits , vegetables and a Asian section . My Big Breakfast arrived cold and was not eaten by myself . Staff at buffet not attentive enough .

    The hotel and amenities

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Thank you for making our family’s staycation one for the memory books. We will definitely be recommending you to everyon
    • Leisure trip
    • Family with young children
    • Premium King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Clean, luxurious and stylish. Friendly customer service and treated with kindness and respect. Made to feel extra special with Easter eggs in our room! The small touches were so special for my 6 year old who had never had a night in the city. Walking distance to the Darling Harbour parks and shops/splash park and the BEST rooftop pool in the city.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    10
    Great hotel for business
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    Only complain is no lobby for Uber pick up

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Great place to stay - highly recommended
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing at all ….

    Great location, super helpful staff and an amazing breakfast

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    Phone didn't work or couldn't work out how to use it to call reception

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Customer service
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Staff service

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    It was the best hotel I’ve ever stayed in.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Close to everything, staff amazing, food wonderful.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Fantastic Stay. Close to everything - theatre and restaurants. Back soon
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    There is nothing I did not like (unless I wanted a window with a view but this was not a requirement). I wish we had more time to use the swimming pool and enjoy additional facilities provided. Next time, we'll book for 2 nights.

    Comfortable bed, quality sheets and pillows. Large shower, modern, clean, great water pressure. All amenities catered for. Loved all the extra touches - bathrobes, coffee/tea, fridge. Bathroom extra's <3

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Good location and a pleasant 30 minute walk to the Opera House.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No area for taxis to park properly. They have to stop on a main road.

    Good location just 30 minutes walk from Circular Quays /Opera House. Very pleasant room with large bathroom. Safe in the room. Very good breakfast and on one day when we went in a trip very early they provided us breakfasts to take with us and coffees. All the reception staff were really pleasant and helpful.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Great stay and have been here several times in the past:
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Room service was too slow and the food was cold.

    Friendly staff, clean hotel, great breakfast and great location.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great hotel in a great place
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    One member of staff in Dining room very rude. She didn't like it when we asked to be seated at a different table to the one she'd plonked us on! Shame as everyone else very helpful and pleasant.

    Size of rooms, quality of bathroom, clean, quiet and great location. The bed was huge and very comfortable. Pillows too exceptionally comfy - none of those horrible rubber things, quality feather for a great night's sleep. Loved it.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent staff food and service

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect lovely food and great staff

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Bedside lamp was broken

    Excellent customer service at reception ,room wasn’t ready on arrival but they gave us a free bar drink

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Excellent hotel but sloppy housekeeping
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 7 nights

    Alas, this fantastic hotel was marred by poor housekeeping. On the first day, there was hair on the bed. Subsequently everyday, hair on the floor (mine) was not completely cleared. I even killed a tiny spider in the toilet. They did not replace the body foam when it was finished (we left a note prior to request top up) and tissues in the box. Thankfully, we called for top up at the reception which was kindly received. We used the gym once and saw a cockroach travelling across the wall! We left it alone, and left unscathed.

    Fantastic location. Walking distance to QVB and to chinatown, there was endless options for shopping and food. The breakfast was excellent; I loved that I was able to customise my fruit juice daily with fruits array for us to juice. We get a menu at breakfast to order a selection of breakfast sets. We tried everything as we stayed for 7 days. Other than the bacon not being cooked crisp (how I am used to eating it locally), everything was top notch. Daily latte served was good too. Staff service was excellent and we were always greeted by smiles. The hotel room was nicely renovated and looked modern and luxurious.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    10
    Memorable
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything is perfect , reception staff were very professional and friendly, the room is comfortable and clean , breakfast too many options and delicious , can’t fault and highly recommended

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Lovely short stay.
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted via mobile

    Not much that did not meet expectations.

    Location, clean. Look’s recently refurbished.

    Stayed in April 2024

Showing 1 – 25

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