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  5. Reviews of Crowne Plaza Terrigal Pacific, an IHG Hotel

Reviews of Crowne Plaza Terrigal Pacific, an IHG Hotel 4 stars

Pine Tree Lane, 2260 Terrigal, Australia

#9 of 24 hotels in Terrigal

Guests' Choice

Review score

Based on 2690 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Beautiful hotel lovely to watch the sunrise and to say hello to Denise again
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    1 ply toilet paper 🧻

    Front of house staff were so friendly

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Very relaxing and although it rained we still saw everything we wanted to.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Only one problem for elderly people like us.. We are both in our eighties, was getting in and out of the bath after our shower and before. We had to be very careful. Otherwise everything was wonderful. Thank you.

    the breakfast was great, the room was good. The bed was wonderful. The view was exceptional. It made our stay very comfortable. Thanks for the happy staff who made our stay welcome.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Good

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    Sleeping pillows,

    Top location, great value,continental breakfast,spa bath, steam room, sauna,and pool.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Had a lovely stay with just myself and my daughter
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    $35/a day parking pis a bit steep

    Everything was straight forward, buffet breaky was great, I liked how easy it was to use streaming services on the tv.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds, Balcony and Ocean View
    • Stayed 1 night

    Unfortunately our room wasn't ready until 4.30pm. We were offered late checkout however. I wouldn't go on Anzac Day again as loud music in the bar below went on until 10.30pm

    Room was great and beds comfy.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Lifts were very slow.

    Pool, breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The aircon

    Close fo beach Spa Swimming pool

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Location bliss and relaxing stay
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location. Park the car and walk to all restaurants and shops. Great Beach House with live music and beautiful beach and walks.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool bar was a little unorganised the way it was run could have been better

    Great location friendly staff clean

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Very nice hotel even if over-priced.
    • Leisure trip
    • People with friends
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    $35 a night for parking when you are paying $280 for a room is absurd. Use the free 24 hour Council carpark - 5 munute walk if that.

    Great location opposite the beach. Very comfortable beds. The best buffet breakfast in NSW - great coffee and eggs to order.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Extremely clean, great location, fantastic staff and facilities
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds, Balcony and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    As it was Easter weekend it was quite noisy due to the beach house pub downstairs. I was hoping the noise will die down at 10 or 11 but it went on both nights well after the midnight. It did bother us but if you have smaller children or are easily disturbed by noise during sleep it might be good to avoid

    Great location and good view

    Stayed in March 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    Great Location & Breakfast experience

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds, Pool View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Unable to split beds in room. Staff said impossible Should be able to change bed sizes in room to be able to satisfy customer

    Facilities

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good Location but Noisy
    • Leisure trip
    • Couple
    • King Room with Balcony and Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    On the downside, it is very noisy, you hear the noise from the bars and the boy-racers with modified exhausts revving up the hill outside all night, so relaxing it is not. At breakfast, the food is good and they cater for gluten free and vegetarian but they insist on serving coffee on an order only basis, this relies on someone asking you if you want a drink...mostly (over 4 days) that doesn't happen and you have to chase down a staff member and then, still no coffee, Saturday morning (13/04/24), 45 minutes at breakfast, no coffee, asked two staff members (one of whom was the front of house guy) who were both very polite and said of course I could have coffee but it did not arrive. How difficult is a coffee?

    Good hotel, but at AU$400 a night you would expect it to be decent. The rooms are spacious clean and comfortable and it is close to the coast/beach in Terrigal. Lots of bars and nightlife close by. Very friendly, helpful staff.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Great location and a lovely hotel.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We faced the courtyard where there is a children’s play area, mini golf. Could be a little noisy as we were on the 3rd floor, but was not a huge issue.

    Location - close to where we live and we needed to move out of home for a few nights whilst the floors were being renovated. Room was very comfortable, lovely bed. The BeachHouse cafe and bar downstairs was perfect.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Comfortable Room with an ocean view and a good buffet breakfast
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The room was large and well laid out, the bed was very comfortable and the breakfast was good

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Two Queen Beds and Balcony
    • Stayed 1 night

    A high service fee on card purchases

    Good staff good location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Location, food,

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Great location and friendly staff at reception and breakfast
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted via mobile

    $35 for parking, shower in a bath

    Great location, good sized room, great breakfast

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Although clean and tidy, the facilities are now quite dated and could do with a modern freshen up

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Very enjoyable and comfortable with excellent facilities.
    • Leisure trip
    • People with friends
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Beautifully refurbished. Delightful staff. Especially the 2 senior ladies on reception- how refreshing. Keep doing what you’re doing!🙌

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Lovely to getaway in luxury accommodation.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Na

    Friendly staff , balcony, views, well appointed, clean location perfect

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Two Queen Beds, Pool View and Balcony
    • Stayed 2 nights

    Booking was incorrect - booked pool view - still got ocean view so it was still nice...

    we just love staying there

    Stayed in April 2024

Showing 1 – 25

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