nothing at all

Even better than the photos!

Stayed in March 2023

no air conditioning, very noisy, room was stuffy, bed was overly soft and uncomfortable, hot. the only way you could cool the room was to open the balcony door, the street noise was unbearable.

the location was good

Stayed in January 2023

The apartment had about 100 stairs which were great for photos but terrible for getting in and out and even going from bedroom to lounge/kitchen or bedroom to bedroom. Literally nothing is on the same level and it's truly awful. The room looked absolutely nothing like the images used to advertise, it was lacking with uncomfortable chairs and a tiny couch compared to what was in their photos this was disappointing. I had issues with reception not informing me about the car parking situation in their own building and ended up with a fine that they refuse to get back to me about. Entering the rooms is an issue, we had 4 people staying and only one room key which was a physical key but you needed a key card to access the elevators. It was a pain the whole time. I would have expected to be paying far less than what they are charging for experience of staying here.

The view was beautiful, location was nice but not ideal, amenities within the apartment are good but not easily accessible.

Stayed in November 2022

Quite hot and no Air Conditioning made it a little uncomfortable

it was a fully appointed apartment

Stayed in October 2022

Cleanliess Staff poorly trained, argumentative and inattentive for a 4 star hotel

Loccation is good however isolated and in proximity of major artery roads so noisy

Stayed in September 2022

No air conditioning. The room gets surprisingly warm very quickly. The fact that reception is on the other side of the bar, walking through with bags and things is really uncomfortable with plenty of people in there.

The design aspect was really intriguing.

Stayed in September 2022

passionate/ Welcoming staff

Stayed in July 2022

This was our first time staying in the apartments not the hotel rooms. We loved the idea of the lake view. it was a great view but the noise from the road below was really amplified and we found the apartment way too warm for sleeping. the solution - to open the balcony door - meant very loud noise and therefore we were left with the option of leaving the door open when we were out. overall, it was uncomfortable and not what we have come to expect from the brand.

Ovolo Nishi is a wonderful concept and a fabulous location. The experience in the foyer and the hotel rooms is really stylish.

Stayed in July 2022

great location everything was perfect!

Stayed in July 2022

The rooms really felt quiet dirty. Walls were dirty, bathroom dirty, mirror etc. Just didn’t feel nice and fresh and not for the money either. We were told to help ourselves to the free mini bar and items in the fridge, it was empty. Ordered a cocktail to the room. It was gross and over priced.

The location was great as was the lolly bar and everything looked great in reception.

Stayed in May 2022

Vegetarian only menu.

Lovely space. Helpful and kind staff.

Stayed in June 2022

Furniture was dusty, bed was undersized and soft, couch is tiny and almost unusable, rug needs to be replaced, seems like it needs an update and ovolo are cashing in on the good name that Hotel Hotel established without putting in much effort.

Staff were nice, room is a good size, room service was good.

Stayed in May 2022

cleanliness and the shower head didn’t work

location and proximity to our son who lives in the building

Stayed in April 2022

carpet and bed blanket not clean

size of room

Stayed in March 2022

very expensive with a lack of amenity such as parking, concierge etc. they had no meat on the menu

it was big

Stayed in April 2022

nothing

The staff are incredibly friendly and helpful. The apartments are clean, open, beautiful and comfortable. great location walking distance from lake & town

Stayed in March 2022

I left my pillow and phone charger in the room and tried to get it back the next day. the room was a great size but not the same as the beautiful photos on the web

good location

Stayed in March 2022

The lack of air conditioning in the apartment. The freeway noise when the balcony was open. The couch was uncomfortable and dirty. The spiderwebs on the balcony. Thevheat in the room made sleeping difficult.

The position is good. The staff are pleasant and helpful.

Stayed in February 2022

There was only 1 speed on the ceiling fans. This was not sufficient to get any kind of cooling.

The room was very nice

Stayed in February 2022

Extremely disapointed with the vegan menu. We live in a country where the majority of people eat meat. We like to get room service and eat at the restaurant when we treat ourselves to stay at an expensive hotel. We ended up having to find alternative food which was really inconvenient . I’m certain the majority of Australians eat meat, so I found it shocking that the menu was vegetarian only. I think when we booked, we should have been warned about the rediculous vegetation only menu. The other problem is that there is no air conditioning. We left the door open to try get some cool air in at night but the noise from the motorway was too loud. It was a very uncomfortable sleep. I would expect these things in a budget hotel. We were charged $750 per night for this below average stay We booked the room for 2 nights but decided to leave after the first night, so it cost us $1500 for 1 night of discomfort

The design of the restaurant and reception was nice

Stayed in February 2022

there is no aircon, so it can get really warm or cool during the night.

Stayed in December 2021

Tiny second bedroom and not really good airflow. Quite dirty under bed. Old equipments.dishwasher doesn't work really well and very expensive parking fees

location

Stayed in January 2022

I booked this apartment for my parents 50th wedding anniversary & from what they have told me it wasn’t the most enjoyable stay, Looking over main road, flashing lights in room, made it really hard to have a decent night sleep, got stuck in the elevator for 5 to 10 minutes, photos of room on the net did not reflect what they got, it was very clean though & staff were lovely

Mountain views were lovely,

Stayed in January 2022

No aircon Never again

Modern

Stayed in January 2022

a pool would be amazing

designer and the eco element is a bonus - went j. the midst of summer and still quite cool

Stayed in January 2022