2320 Gold Coast Highway, Mermaid Beach, 4218 Gold Coast, Australia
#80 of 121 hotels in Gold Coast
Guests' ChoiceBased on 94 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
2.5
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End of dialog contentReviewed: 28 April 2024
Isabella
AustraliaWhen booking through booking.com we didn’t realise that it wasn’t through the hotel and instead a private airbnb. After booking we were advised that the keys had to be collected from a location 5 minutes up the road. It wasn’t too far but definitely not walking distance so if you didn’t have your own public transport or were in a hurry you would be in a pickle.
The beds were super comfortable. The hotel was in a great location.
Stayed in April 2024
Reviewed: 11 April 2024
Grant
New ZealandWifi
Pool and staff were great
Stayed in April 2024
Reviewed: 5 February 2024
Kaye
New ZealandBeach. Clean and comfortable. Lovely managers
Stayed in January 2024
Reviewed: 1 January 2024
Faith
AustraliaApartment was very outdated
Facilities where nice and clean
Stayed in January 2024
Reviewed: 16 November 2023
Amy
New ZealandBoth apartment either side had renovations. Very noisy during the day and couldn’t really relax.
Pool and location of apartment- walking straight out to the pool
Stayed in November 2023
Reviewed: 1 October 2023
Danielle
AustraliaSpacious, well equipped unit. Overlooking pool. Close to shops and beach.
Stayed in October 2023
Reviewed: 29 August 2023
Robyn
Australiathe beds, and dripping taps
Older type resort but good value for the price. The pool looked lovely. We were only there for 1 night but you could certainly have a nice affordable family holiday on the Gold Coast there as it was comfortable, clean and well located. The site manager was great and responsive to our needs. The beds were a little Un comfy
Stayed in August 2023
Reviewed: 13 July 2023
Jason
AustraliaThe only thing I would mention is that the beds are very hard and very noisy having the wheels on the hard floor, every single move, you can hear 
Love the location and definitely will be coming back in the summertime 
Stayed in July 2023
Reviewed: 17 December 2022
Jessika
Australiathe pool, just the vibe of the whole resort is very relaxing and pretty. great sleep every night.
Stayed in December 2022
Reviewed: 10 October 2022
Ainslee
AustraliaNo lead up email to remind or confirm stay.
Pool
Stayed in October 2022
Reviewed: 2 October 2022
Lauren
AustraliaAged interior and door handle fell off into my daughter's hand.
Location was great and apartment was spacious. We really only slept there so didn't use pool or anything.
Stayed in September 2022
Reviewed: 29 September 2022
Sarah
AustraliaApartment was pretty old and dated.
Spacious apartment, good location, fantastic heated pool
Stayed in September 2022
Reviewed: 15 August 2022
Andrew
AustraliaI prefer spa to be warmer than it was
Comfortable and spacious room Quick and easy check in Full kitchen Pretty Swimming pool area
Stayed in July 2022
Reviewed: 17 July 2022
Amy
New ZealandGreat pool. Very equipped
Stayed in July 2022
Reviewed: 9 July 2022
Elizabeth
AustraliaWater not warm enough in showers
Apartment was spacious; nice complex; car park included right at apartment
Stayed in July 2022
Reviewed: 4 July 2022
Debbie
Australiaeverything was great except for bed little firm and pillows too everything else fine not enough time there wouldve liked to stsy longer but fully booked a shame. next time
location was great not far from beach and shops resturants
Stayed in July 2022
Reviewed: 20 June 2022
Karen
AustraliaSpacious unit for families Nice & clean Handy location
Stayed in June 2022
Reviewed: 6 May 2022
Stacey
AustraliaVery spacious 3 bedroom townhouse. A little older and a bit tired but was clean, well equipped and secure. The kids loved the pool.
Stayed in May 2022
Reviewed: 29 April 2022
Mark
AustraliaNothing! It was all great!
Everything was great! The room was clean and tidy. The pool was lovely. We asked for beach towels and the staff were so accommodating. Fabulous advice on places to eat!
Stayed in April 2022
Reviewed: 18 April 2022
Richard
AustraliaGetting dated, needs a deep clean (cushions, tiles, window sills etc.)
Big room, quiet and close to the beach
Stayed in April 2022
Reviewed: 30 March 2022
O'halloran
Australialocation good large size rooms but very unpleasant cleaning smell went out to buy perfume to cover over it keys were a pain working air conditioning work one time not next. could not slide bolts down to open door. only little things and always when staff not there but setting so nice
Stayed in March 2022
Reviewed: 5 March 2022
Hire
AustraliaThe size of the apartment was great
Great value for money and the 3 bedroom had plenty of room for our girls catch up. Wouldn't hesitate to stay there with the family however, it would be mice to see some money injected to bring some maintenance and modernisation to the apartments but I understand Covid may have impacTed that.
Stayed in March 2022
Reviewed: 16 January 2022
Leesa
AustraliaI think the unit could use some maintenance and having air conditioning up stairs was needed
The facilities were great and the pool was beautiful
Stayed in December 2021
Reviewed: 10 January 2022
Algate
AustraliaValue for money and availability, considering the time year.
Stayed in January 2022
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