Cnr Canberra Ave & Hely St, Griffith, 2603 Canberra, Australia
#16 of 45 hotels in Canberra
Guests' ChoiceBased on 2491 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
8.8
Value for money
8.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Graham
AustraliaHotel feels dated and needs a refresher - various little things have been fixed up a bit poorly or not fixed up at all. The noted EV charging is really just a 3 pin plug in the wall - you'll need to bring your own trickle charger. I presume as this is a business hotel, no microwave or toaster are provided.
We liked the room and the location. Beds were comfy. Staff were helpful. We didn't try the food, preferring to eat out instead.
Stayed in May 2024
Reviewed: 2 May 2024
Graham
AustraliaThe only negative was that the bathroom had a loud exhaust fan that remains on 24 x 7. To sleep, the bathroom door had to be kept closed to reduce the noise.
Well located, just a short drive from major attractions and shopping/restaurant areas. Well equipped,large room.. Very good restaurant and bar. Undercover secure parking.
Stayed in May 2024
Reviewed: 2 May 2024
Jerome
AustraliaThe bathroom was very small and the pillows were really uncomfortable
The property was convenient to everything and had all the facilities we needed
Stayed in April 2024
Reviewed: 30 April 2024
Janelle
AustraliaNo teaspoons just sticks. No little table in the room
The upgrade room
Stayed in April 2024
Reviewed: 30 April 2024
Starkey
AustraliaThe bath in the bottom of the shower made it hard to stand steadily while showering as it was very narrow. I was concerned about slipping over. Otherwise, the shower pressure and temperature were lovely.
The beds, linen and pillows were really comfortable. The room size was decent, we didn't feel like we were squashed in. Restaurant was very accommodating for my allergies.
Stayed in April 2024
Reviewed: 29 April 2024
Sammj
AustraliaThat the bathroom was big but the shower and bathtub was really small, when they could have made the shower and tub bigger to fit in the bathroom.
Food was amazing and room had so much space.
Stayed in April 2024
Reviewed: 28 April 2024
Ambrose
AustraliaNothing
Very clean and well appointed.
Stayed in April 2024
Reviewed: 27 April 2024
Vladyslava
AustraliaRoom could be bigger and snacks could be for free.
Close to all entertainment venues
Stayed in April 2024
Reviewed: 26 April 2024
Margaret
Australiano complaints, stayed in lots of pubs of this standard, no complaints
Stayed in April 2024
Reviewed: 25 April 2024
John
AustraliaPillows were very uncomfortable, far too big and not soft at all.
Meals, breakfast and dinner, were all very good, better than expected. Staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 24 April 2024
Colleen
AustraliaBreakfast took too long to arrive. When you need to pack and check out it needs to be more efficient, especially since it was fairly empty. Generous portions at least.
Wonderful bed and quiet room (and unexpected but delightful upgrade delivered by a very welcoming receptionist), Appelles toiletries are beautiful, everything we needed for a very comfortable stay. Evening meals were delicious. Service out of the kitchen was a little slow but more than compensated for by great service, especially from Mahesh. The short walk from the station was perfect for catching the train both ways. Everything else needed a taxi which was anticipated. The push button call for the taxi was easy at the front desk.
Stayed in April 2024
Reviewed: 24 April 2024
Claire
AustraliaNo microwave or toaster in the rooms, this is something I thought most places did have now, however the kitchen were happy to help & heat up food for us.
Large comfortable rooms, good size shower with good water pressure
Stayed in April 2024
Reviewed: 23 April 2024
Simon
AustraliaGreat location
Stayed in April 2024
Reviewed: 23 April 2024
Lisa
AustraliaThe perfume was a little strong at times
Easy to find
Stayed in April 2024
Reviewed: 22 April 2024
Lisa
AustraliaI liked everything. I can't think of any improvements.
Excellent location walking distance from the train station to Sydney. Loved the layout with rooms off balconies surrounding glamourous central dining room/atrium. Excellent value for money for a budget hotel, all facilities were of excellent quality.
Stayed in April 2024
Reviewed: 21 April 2024
Ann
AustraliaFound the mattress a little soft compared to what we are used too but it wouldn’t stop us returning again.
Very happy with the location. Our rate included breakfast. Great value. We were very happy with the quality of food, the coffee and the service from staff.
Stayed in April 2024
Reviewed: 21 April 2024
A
AustraliaA bit out dated facilities, the rooms needs new toilets and hot water system needs upgrading as it was very had to get hot water in the morning
Location, parking and very quiet
Stayed in April 2024
Reviewed: 20 April 2024
Srinivasa
IndiaHorrible elevator and old style rooms
Place, convenience and friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Bede
AustraliaOne of the Doona on the single bed was unclean, old blood stains, sweat stains, awe-full. But the staff were excellent in replacing doona and gave us a voucher for 1 free drink of our choice.
We loved our Room. We loved having secure parking. We loved having a dining room and great food by the way. We loved 24hr Concierge. We loved the kind and helpful Staff. Bed Comfy. Great experience.
Stayed in April 2024
Reviewed: 19 April 2024
Nancy
AustraliaPlenty of free parking spaces.
Stayed in April 2024
Reviewed: 19 April 2024
Melissa
AustraliaShower in bath, was difficult for me to get in and out of. Staff at reception very unfriendly. One told me daughter who was visiting that she was not allowed up to my room!
Very comfortable clean room. Comfortable bed. Cleaned daily.
Stayed in April 2024
Reviewed: 19 April 2024
John
AustraliaRoom was on the ground floor with only a partition between our room door and the bar/lounge so a bit noisy of an evening
Renovated room was quite tasteful and roomy
Stayed in March 2024
Reviewed: 18 April 2024
Kay
AustraliaThe service was slow for breakfast
The food was great at breakfast and for dinner
Stayed in April 2024
Reviewed: 18 April 2024
Ailada
AustraliaLooks classic. Hotel color
Room have everything and very big
Stayed in April 2024
Riccione, Italy
Paris, France
Saquarema, Brazil
Amman, Jordan
Jundiaí, Brazil
Oberostendorf, Germany
Biograd na Moru, Croatia
Warsaw, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content