It was a bit annoying that I couldn’t get in even though I wasn’t late at all. Make sure to read your emails. I didn’t get the late check in mail though and was a bit annoyed. was ok for a night but didn’t feel quite comfortable

Good location, close to everything, parking free

Stayed in April 2024

Kitchen was really dirty, sometimes there wasn‘t even a tea towel to dry anything. Almost no space in the fridges.

Nice living atmosphere, bed was comfortable

Stayed in April 2024

Cleaning/maintenance could be improved. Not enough shower/bathroom. Only 1 laundry machine and 1 dryer (others are broken). Kitchen is pretty small, not much room in fridges to stock fresh food.

Proximity to shops, the hill, the beach. Staff were really nice, atmosphere is nice as well

Stayed in April 2024

Room was not clean properly and the fan was covered with dust

Great location

Stayed in March 2024

I booked a bed in a 8-bed dormitory, with AC and fan. The dormitory is wide and large enough, so you do not feel packed at all. The bed is a bunk bed, large enough, with a fair enough good mattress. For this dorm (and the entire hostel), you have access to 3 full bathrooms (shower, toilet, sink), 4 showers, 4 toilets, 4 sinks. All were clean. You also have access to a fully equipped kitchen from 7am to 10pm. The common space is nice. The WiFi is good. Coles supermarket next door. 200m away from the coastal beach walk. 1km away from the main center. 1.6km away from SeaLink Ferry Terminal / Greyhound / Premier Motor Service bus stop. With regards to the staff, I was welcomed by Valerio, who is super nice and very friendly. I would definitely recommend this place for a short or a long stay.

Stayed in December 2023

Was really unclean, grime and dust everywhere. Even clean towels had stains and like residue on them. Bunks were removed on last day from our room to accommodate other guests so we decided to move the couch to face the TV and there was weeks old coke spilt all under the couch with McDonalds wrappers stuck in it, we literally spend 20 mins cleaning it up. The hand soap was empty upon arrival with an empty bottle of something in the shower. We had to buy hand soap, cleaning wipes and air freshner from Coles to make the room liveable.

Great location, really close to the the strand and the city. Coles and McDonalds right next door really handy. Good accessibility to parking.

Stayed in February 2024

Bathroom and toilet is far

Location

Stayed in February 2024

The bed was extremely uncomfortable. The mattress was so thin and the bed frame dug into my body. It also squeaked so loud at any movement

Staff were very friendly and helpful. Good price

Stayed in January 2024

The beds were very noisy, every time you moved the bunk beds creaked so it was quite hard to get to sleep. There was lots of partying until early hours of the morning, and we also didn't meet a single member of staff while we were there.

Cheap and easy hostel.

Stayed in November 2023

Dirtiest hostel I’ve ever been in Australia. I think owing to understaffing or volunteer staff don’t really know how to clean. Don’t like carpet in room.

Keira, the part time manager, was really nice and the best part of my stay. she helped me with all my inquiries, and booked me a taxi, which is hard to come by in Townsville, to the train station. Upper lounge area was really spacious and nice. Kitchen tidied up twice a day.

Stayed in November 2023

The kitchen was dirty and full of flies. There are only a couple of bathrooms in each floor, which seems not enough for the number of people at the hostel. Additionally, there are alot of people at the hostel who are working in the area, so it’s not particularly sociable for a solo traveller.

The rooms are comfortable, mine was equipped with a mini fridge. Big communal area with sofas and tables.

Stayed in October 2023

This review has been hidden because it doesn't meet our guidelines.

The kitchen facilities were poor

The room was lovely and spacious, the property is situated right by Cole’s and the Strand

Stayed in October 2023

Noisy during the night.

Location was great, close to foreshore and restaurants.

Stayed in July 2023

The untidiness of the outside and internal shared areas were untidy.

N/A

Stayed in July 2023

As quite a lot of residents appear to be staying there long term, it does feel like you're staying in university accommodation and intruding a bit on their space. More outlets and individual bed lights in the rooms would be nice. Mosquito screens in bathrooms hadn't been cleaned for quite a while., but the rest was good.

Good value and location. Parking on site and it's only a short walk to the strand or into the town centre and it's right next to a supermarket. Check in can be done online and you'll be sent door codes. It's all a nice, easy process. Can also go for a walk up to Castle hill which isn't far away.

Stayed in April 2024

The place was super loud, there was no-one to keep people quiet after 10 My bed was with the room light just on my face It was very difficult to have a good night sleep. Plus, they sent me a hundred of unnecessary messages

Beds were comfy, key.codes made it easy

Stayed in April 2024

We weren’t greeted on arrival and did not know where to go or see

It was lovely and clean

Stayed in March 2024

Didn't like how he said he was going 2 do transfers 2 n from the there 2 Pink n Didn't

Stayed in March 2024

great location place.nearby supermarket.kitchen have tool .can cook.excellent .

Stayed in March 2024

Every thing was ok .

Stayed in March 2024

Not at all like the pictures.

Stayed in March 2024

Everything

Nothing

Stayed in March 2024

seat of toilet not there - kitchen was a mess and very untidy - all bathrooms are very unclean, black stuff in the corners - the floor was never cleaned - first aid kid is empty - door are locked with a number password which everybody knows. Some random people came into our room in the night - lots of rubbish under the beds - beds are uncomfortable - Spider weaves from the ceiling - Leftovers stuck on the floor

There is a couch on both levels

Stayed in March 2024