Tiny room with no desk or end table. Very minimal choices for included breakfast.

Staff was nice

Stayed in August 2023

Whilst there is an on-site restaurant (which is good when you don't want to venture out into the village in the evening), it is quite pricey (minimum is a 2 course set meal) - the food is delicious but it's probably not where you want to eat every night. The lounge/bar is just a room with a few sofas, and the 'bar' facilities is only open when the restaurant is, so not all together conducive to a fun place to hang out and have a few drinks. The twin room is fine but it's one queen bed with a single bunk above it with not much space - would be very cramped with three people, and if you're two friends staying together then just be aware one bed is the single bunk suspended over the queen. Staff are all predominately on working holidays (to be expected in a ski village) so service was a bit hit and miss - some were friendly and very helpful, whilst others were clearly not interested and just wanted to be out on the slopes themselves, again this is to be expected in this area so can't really complain but just be aware and not expect top class service.

Great ski hire on the property - very easy and convenient to get organised for the slopes on arrival, good ski room and drying room facilities. Shuttle bus stop right outside accommodation, and a moderate walk into the village that was completely fine when not in ski boots. Room was clean and completely acceptable. Overall, a fine and decent place.

Stayed in August 2023

The drying room was quite warm enough especially a day on the slopes on rain & snow showers.

The restaurant at the Duck Inn was excellent & the food was delicious. A great atmosphere too!

Stayed in August 2023

Distance from the village. The heating and internet was turned off at certain time of night. Limited options on the TV provided in the room.

Clean and friendly staff, with breakfasted provided.

Stayed in August 2023

The beds

The view

Stayed in August 2023

Not enough room in your room

Friendly staff the lounge area and restaurant

Stayed in August 2023

Could hear all the neighbours

Breakfast included made it a lot easier with kids, nice view from the room, friendly staff.

Stayed in August 2023

Room was smaller than looked in picture, rubbish fell out of the extra blanket when we opened it. No toilet paper found on arrival to our room Listed as balcony, but was a balcony that had an exit stairwell which had other guest bedrooms attached.

Location was good, easy access to the slopes and a 2 minute walk to the general store. We found it nice to go snow trail walking on the summer bike track just down the road from the hotel. Great views from our room.

Stayed in August 2023

Breakfast

Prices

Stayed in July 2023

Small room.

Friendly staff. Ski hire convenient. On site bar and restaurant great for settling in on arrival.

Stayed in July 2023

Very friendly staff, very cute little room! It was really warm. And oh my goodness the bed was so COMFY. We will be staying again 😊

Stayed in July 2023

A bit more variety for breakfast would be good

Stayed in July 2023

No microwave No fridge Very small rooms Very expensive Restaurant needed to offer room service

Convenient

Stayed in July 2023

very strictly check out time. the cleaner open the room door at 10:05am

clean, and good location

Stayed in June 2023

Unfortunate mixup regarding room allocation meant the family were split up over 2 floors.

Stayed in July 2023

No yoghurt, fruit or hot food. eg Porridge, eggs and bacon

Okay

Stayed in July 2023

no cooking facilities.

big room (for the snow). quiet. comfortable bed.

Stayed in June 2023

Rooms had no fridge and were very small with no space for luggage and personal items, Quite pricey compared to other places for what was included.

rental ski gear in-house, close to bus stop

Stayed in August 2022

No lift for levels 1 and 2.

Stayed in August 2022

Very neat and comfortable room

Stayed in September 2022

Unfortunately that property is very dated and the rooms so very small. Decor was also quite dated. And not that you spend a lot of time in the room but you still want to be comfortable . There was no table to even place your phone on apart from a small side table . A tiny wardrobe which also acted as a coffee and tea making facility . We also didn’t think it pleasant to be staying in a room that was showing signs of plaster repairs . Plaster simply patched and no even painted .

We found the staff at the facilities so very helpful, very kind and very patient considering it was our first time to the snow and to Mt Buller . They were so friendly as were the staff in your restaurant …. We felt like nothing we asked for was too much trouble …everyone we dealt with was wonderful.

Stayed in September 2022

Secure, clean property within 50m shuttle bus. Friendly helpful staff with hire shop.

Stayed in September 2022

The breakfast was pretty terrible to be honest. We went the first day and then not again because there were so few options. Need to provide proper coffee, more options and start serving at 7am.

Things felt clean (though run down). It's just good enough compared to everything else on the mountain.

Stayed in August 2022

Clean, well-appointed

Stayed in August 2022