Fantastic

Fantastic

Stayed in July 2023

This is the second time I have stayed at this hotel and both times the cleaner didn't make it to my room on time. The first time my room hadn't been cleaned by the time of my check in and the second time they didn't come while I was out, and I needed to go back to the room to sleep. The main problem was that the air conditioner was broken. The first night it was freezing cold and I tried to fiddle with it and that made it far too hot. The second night someone came to fix it, said that other people had been having this issue. The air conditioner was fixed temperature but on a very high setting, blasting a lot of air on and off so it was very annoying. The staff member was very nice and said they would try to give me a discount but then didn't. Also the elevator was broken which wasn't a problem for me but they should have communicated that beforehand because for many people it would be a massive problem. The staff are really nice but they are all occupied with the bar downstairs (which you can't hear upstairs, so that isn't a problem). And so you need to wait to get anything done.

The hotel has a good location and the beds are comfortable and the sheets are high quality.

Stayed in July 2023

No breakfast. And no doona cover.

The room was perfect for a couple. We arrived early for a nice lunch downstairs in the pub, great food and great staff. Glasses in the room would be handy.

Stayed in June 2023

Our only complaint would be the aircon outside our bedroom - The Churchill room, was quite noisy and on constantly - perhaps it could be sound proofed or the window double glazed as this wouldnt open anyway.

We loved the decor and the proximity to restaurants and cafes. It was so easy to use the fob and the staff were really pleasant. We could highly recommend this to any age travellers.

Stayed in May 2023

Nothing

Everything so far

Stayed in May 2023

Our room on the first floor was right next to the upper level bar and balconies. It was extremely noisy and we found it difficult to get to sleep as a result. This room should have been cheaper than it was or not used as a bedroom at all.

Did not have breakfast but evening meals were good.

Stayed in May 2023

loved the whole look about the property. staff were amazing. special shout out to Katie and Kyle. you guys are amazing.

Stayed in May 2023

The accommodation is Airbnb style. There are no hotel services provided. Somehow lacking in charm, warmth and human touch.

Location good if you need to be in East Brunswick. Spacious room. Very close to tramlines to city.

Stayed in April 2023

Access to rooms through service area

Well preserved vintage, restored art deco!

Stayed in April 2023

We loved it all

We LOVED the decor in the King Suite - gorgeous and very clean.

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

There were no cupboards or drawers to store clothes. Just a hanging rail. The coffee / tea facilities were reminiscent of an outback motel. Seriously?! In Melbourne, and for the price, I'd have expected real coffee, not a sachet of old, stale granules. There was nowhere comfortable to sit. The couch provided in the small, dark, dingy lounge was really uncomfortable. My dog's bed provides more comfort than this did. A cake of soap in the bathroom is preferable to a tube of body wash, especially in the hand basin. Really poor value for money, accommodation wise.

The bar staff were friendly. There's a cafe down the road that serves the best orange juice!

Stayed in March 2023

nothing

the aesthetic.

Stayed in March 2023

lift broken, instant coffee, no room clean service, only one plug next to the bed so couldn’t have a light as well as plug-in my mobile. no Wi-Fi’s access code given

beds were comfortable

Stayed in March 2023

No view and wifi details not provided. Didn’t have the chance to talk to someone so this probably could have been rectified easily

Fantastic location, well laid out room with nice fittings and comfortable bed

Stayed in November 2022

a few surfaces were left unclean when I checked in

stunningly designed rooms

Stayed in November 2022

taps dripping all night and loud band playing

not much

Stayed in July 2022

Our allocated room, Hemingway, had an issue with blocked toilet. The lady, presumably weekend manager, was very helpful and promptly offered a move to another room suggesting it was an upgrade. However replacement room, Brunswick, was significantly smaller. There was no offer of a partial refund and although she offered us a restaurant meal as compensation, neglected to mention dining room closed on Monday which was the day we planned to take up the offer. Room carpet could do with a good clean as many stains. Storage limited. Shower screen could be a fraction longer as didn't protect floor from spray adequately. Room wasn't serviced over weekend and towells were getting pretty skanky by monday. Overall would have expected a bit better at the pricepoint.

Location good for our purposes. The lady that helped me with some issues was very friendly and helpful, however ...

Stayed in July 2022

No soundproofing and overpriced.

Location and decor.

Stayed in July 2022

Too noisy. Could not sleep. Walls vibrated from noise down stairs. Not sure if there was a band playing downstairs? As I was travelling alone, I felt uncomfortable to go down stairs to find out. Would of been good to be notified from accommodation if this was the case, as I would of booked else where. I only wanted to be close to my son who lives in Brunswick.

Close to the city. Could watch Netflix to block out some noise coming from down stairs. Good size bed.

Stayed in June 2022

nil

Super cute and classy room, all the nice little features and touches as well. Set above a gorgeous boutique pub. The rooms match the pub. Awesome food and solid craft selection of beers too. All out cracker of a place!

Stayed in July 2022

Nothing at all

Not applicable

Stayed in June 2022

The fridge hadn't been cleaned from a previous guest, but it wasn't that important as I didn't need to use the fridge.

Staff were really great, very helpful and felt extremely safe traveling alone. The TV was broken from a previous guest and the hotel hadn't realised as you can't tell when the TV is turned off, the hotel staff apologised and offered me a free wine.

Stayed in May 2022

Broken toilet seat.

Location. Fresh flowers in the room. Cleanliness. Huge room.

Stayed in April 2022