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Reviews of El Lago Waters Resort 3 stars

41 The Entrance Rd, 2261 The Entrance, Australia

#93 of 99 hotels in The Entrance

Guests' Choice

Review score

Based on 534 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.4

  • Location

    8.1

  • Facilities

    4.8

  • Staff

    6.3

  • Value for money

    5.2

  • Free WiFi

    5.5

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Showing 76 – 100

  • Reviewed: 16 February 2022

    3.0
    location was good . company was good.
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    the shower dripping all night.

    Stayed in February 2022

  • Reviewed: 14 February 2022

    4.0
    Will not stay here again!
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Quality of the room, cleanliness poor, paint peeling off shower tiles, pool not maintained properly, sliding door to veranda didn’t work and management wanted to repair it while we were there! Didn’t request repair-they knew it was already broken but let us have the room anyway! Took 10 minutes to check in. Poor facilities in room and not as advertised on the internet. Property in disrepair and rubbish lying around everywhere!

    Location fantastic. Plenty to see, restaurants, shops, great views

    Stayed in February 2022

  • Reviewed: 13 February 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WAs advertised..theHave stayed here on previous occasions the place is very neglected.Broken mirror in bedroom doors hinges on fridge cupboard broken no handles on vanity doors.The parking area is full of pot holes.No restarant.The pool area again neglected.Windows grubby.reception area not welcoming.Room not serviced and hard to communicate with staff

    Comfortable bed

    Stayed in February 2022

  • Reviewed: 13 February 2022

    3.0
    horrible that’s all I can say. wish we could get a refund on all 3 rooms.
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    no lock on glass door, in another room no fly screen on 3rd level window or no locks on window and the other room had rubbish all under the bed. ( family were staying in 3 rooms ) people next door in room knocking on door to be told wrong room at 1am then had a very loud fight throwing stuff around till 4 am ( this is after coming back from wedding to see them running around the car pack half nuked lol ) then in the morning ( pretty sure sign has pool open at 10 or something like that ) got woken up at 7:30 because kids are screaming in the pool so just packed up and left at 8am other family members could not find stuff at 9 to let them know about the people next door so just left. this would have to be the worst place I have ever stayed. photos on your ad need to be updated $260 a night was just disgraceful. will never stay again.

    it was close to the wedding venue i was going too

    Stayed in February 2022

  • Reviewed: 30 January 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it needs a good upgrade. only 1 cup for coffee in the room.

    location and in walking distance from most things

    Stayed in January 2022

  • Reviewed: 23 January 2022

    4.0
    Disappointing
    • Solo traveller
    • Standard Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    For $179 I would expect a clean carpet, decent couch and a fair sized tv. Air con was old and not great. The couple next door seemed to have fantastic sex....all night. Very much like a tired, used YHA room. Reminded me of cheap rooms in Bangkok.

    Late check in, night manager was very helpful and friendly.

    Stayed in January 2022

  • Reviewed: 16 January 2022

    5.0
    Great location but needs a good revamp!
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The pool is very clean, the room facilities where old, the exterior of the hotel needed a great clean.

    The great location and free parking

    Stayed in January 2022

  • Reviewed: 7 January 2022

    3.0
    Unsatisfactory
    • Leisure trip
    • Family with young children
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Pot holes on entry. Rubbish and laundry near parking area for guests. Room walls and door needed a good paint. Rust in bathroom doorway. Dripping and peeling shower. No maintenance support. exposed chipboard on chair. Worn sofa bed.

    Good location

    Stayed in January 2022

  • Reviewed: 3 January 2022

    3.0
    not again
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    out dated. not clean

    close to town

    Stayed in January 2022

  • Reviewed: 21 December 2021

    4.0
    Not clean and very outdated
    • Business trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    1. The rooms are outdated and not clean whatsoever 2. The bed is uncomfortable 3. The balcony door is so hard to open 4. walked into the room with a dirty towel on the floor left behind 5. The sofa has stains 6. The bathroom was filthy

    The location of the property is amazing and is located near everything

    Stayed in December 2021

  • Reviewed: 28 November 2021

    3.0
    as stated the only good thing about the stay was the location.
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    the room was rough as, rubbish just pushed under cupboards, beds etc. shower and toilet were disgusting. also I was there 2 nights with my partner and didn’t see one person wearing a mask.

    the location was the only upside of the stay.

    Stayed in November 2021

  • Reviewed: 18 November 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    no microwave. bathroom shower head was not evenly showered water.

    location

    Stayed in November 2021

  • Reviewed: 14 November 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Very rundown no restaurant no barbecue area as said in rating

    Location

    Stayed in November 2021

  • Reviewed: 4 November 2021

    5.0
    It was means to an end, I need a safer place over night to sleep instead of risking it in my car.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Found it to be run down & a little disorganised.

    The location was good.

    Stayed in November 2021

  • Reviewed: 31 October 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    It needs a paint job, bathroom needs to be updated, lounge needs to be replaced, hairvdryer in the longe room (why not bathroom) shower taps need to be fixed. (Come off when in shower)

    The bed was comfortable, close to pub

    Stayed in October 2021

  • Reviewed: 21 October 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Place is run down, needs alot of work. Currently under renovations. Started drilling walls at 8am on Sunday morning. Very old

    Perfect location.

    Stayed in October 2021

  • Reviewed: 17 October 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sliding door to balcony impossible to open Room not overly clean

    Close to everything

    Stayed in October 2021

  • Reviewed: 8 July 2021

    5.0
    Was disappointed in the room location was great
    • Leisure trip
    • Couple
    • Standard Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    No housekeeping during the stay, very dated room, shower small and pokey with poor condition shower head, poorly lit, no exhaust fan in bathroom.

    N/a

    Stayed in July 2021

  • Reviewed: 27 June 2021

    3.0
    Not returning
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    See above.

    Not clean. Bed not good. Other patrons running through complex banging on doors. Gave a perception that complex was not safe.

    Stayed in June 2021

  • Reviewed: 17 June 2021

    3.0
    Great spot - would have been really nice in the 70's.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    The general presentation of the property was poor. The building and common areas appeared dirty and just needed a good clean. The pool area had rubbish through out and outdoor furniture was mismatched and in a general messy state - it was winter so hardy a result for overuse rather failure of housekeeping. The Carpets was poor and stained from reception all 3 stories and into our room. The sofa was stained and dirty and fell apart into 2 pieces when converting it to a bed. As a result the room that was sold as a family room only had one usable double bed in it. Finally the bait shop across the road stunk and the breeze helped it across to El lago.

    Location was good.

    Stayed in June 2021

  • Reviewed: 15 June 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Overpriced

    Location

    Stayed in June 2021

  • Reviewed: 27 May 2021

    5.0
    Passable
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs. Lack of tea n coffee and microwave or toaster

    Very ordinary. No microwave. No extra pillows or blankets. Had stairs and never responded to messages with regards to this

    Stayed in May 2021

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Other ppl

    Veiw

    Stayed in May 2024

  • Reviewed: 20 May 2024

    1.0
    It was ok ok i say bcz the money i paid and thy charge surcharge on the counter to
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Firstly, the money i pay did not work out bcz the room was clean properly they had bug specially cockroach in the room and room to the bathroom was not clean well they have dirt in room specially on my second bad i have a cockroach going on the sheet and flyers and bugs near to Ac.lastly, bathroom and room do nt have Rubbish bin and shower wall is going peel off and dirt near to sink to not value for money

    Location and staff was good only

    Stayed in May 2024

  • Reviewed: 19 May 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had paint chipped off the tiles. Shower floor was dirty therefore I didn’t shower here. Sliding door was broke would not lock. Room spelt of musky smell when entered. Bed linen had stains.

    Stayed in May 2024

Showing 76 – 100

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