588 Swan Street, Richmond, VIC, 3121, Australia, 3121 Melbourne, Australia
#51 of 205 hotels in Melbourne
Guests' ChoiceBased on 1121 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
8.9
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 17 September 2023
Sharna
AustraliaNothing! Everything was AMAZING.
We loved everything from the greeting to check out.
Stayed in September 2023
Reviewed: 9 September 2023
Elizabeth
AustraliaParking quite expensive at $42 a night. While the place was overall very clean, the cleaner must have dropped a few hairs.
Ideal location for requirements, 24 hour reception for late check in, beautifully appointed room, smart tv with chrome cast.
Stayed in September 2023
Reviewed: 3 September 2023
Leslie
AustraliaThere was quite a bit of road traffic noise from our room. A little far from food options if you don't want to venture far, but delivery is easily accessible. Couldn't quite get the pillows to feel comfortable.
Nice hotel that is really dog friendly for a reasonble additional fee. Didn't get to explore the rest of the hotel, but the facilities seemed nice.
Stayed in September 2023
Reviewed: 1 September 2023
Belinda
AustraliaWe booked a king room, but the beds we got were 2 singles. We pushed them together, but they were on wheels, so they would slide apart.
The beds were comfortable, and I slept so well that I didn't wake til nearly 9am. Breakfast buffet was still running at 10am when we were finally ready to venture downstairs!
Stayed in August 2023
Reviewed: 26 August 2023
Erica
AustraliaGreat location, friendly staff and good breakfast. Rooms are clean and comfortable.
Stayed in July 2023
Reviewed: 25 August 2023
Megan
AustraliaParking on site very expensive but understandable as part of uni campus area
Friendly staff Excellent deal for 7+ nights Incredibly comfortable bed Quiet Dog friendly
Stayed in August 2023
Reviewed: 24 August 2023
Ray
AustraliaBasically hard to find the front door - but no real hassle
Friendly staff and quick service for food and room service
Stayed in July 2023
Reviewed: 23 August 2023
Cathy
AustraliaNo complimentary water in room
Well located but also in a quiet area
Stayed in August 2023
Reviewed: 23 August 2023
Julie
AustraliaBreakfast needed more fruit options. Complementary tea was not hot enough and the tea cups did not have saucers.
nice location. Bed linen was really nice, not expensive. parking was really helpful as I'm from out of town.
Stayed in August 2023
Reviewed: 21 August 2023
Steven
New ZealandWe had a lovely breakfast with ample of choice. Very clean with a lovely ambiance
Stayed in August 2023
Reviewed: 21 August 2023
Kate
AustraliaOur room was on the road side and was very noisy
The location and the rooms
Stayed in August 2023
Reviewed: 21 August 2023
Hollie
AustraliaThe only thing I could fault was the room design with the frosted glass windowl between the bathroom and bedroom. Meaning that if someone turns the bathroom light on during the night or early morning, the whole room is illuminated.
The hotel was lovely, calm, modern and clean. Location was great, there was a tram stop right out front. The bed was the most comfortable I've stayed in for years, blockout blinds gave us the best night's sleep. Breakfast was adequate and staff were lovely.
Stayed in August 2023
Reviewed: 16 August 2023
Samantha
AustraliaEverything was perfect
Great price for a mid week work trip
Stayed in August 2023
Reviewed: 10 August 2023
Kpemm
AustraliaThe Dinner in the Restaurant was very average, slow service as well. It was not busy.
The Hotel was lovely and clean with lovely furniture.
Stayed in August 2023
Reviewed: 7 August 2023
Sharon
Australiacost of parking!!
close to everything, staff were very helpful.
Stayed in August 2023
Reviewed: 31 July 2023
Sarah
AustraliaThe filtered water at source - you can drink from tap / shower was also filtered , friendly staff & comfortable beds.
Stayed in July 2023
Reviewed: 31 July 2023
Angie
AustraliaCheck in took quite a while as it was very busy. In saying that the lady who checked me in apologised for the wait which was very nice.
Breakfast was really nice, however the soya cappuccino i paid extra for was not very good unfortunately.
Stayed in July 2023
Reviewed: 31 July 2023
Ray
Australiaaccess to main entrance
bright and clean
Stayed in July 2023
Reviewed: 31 July 2023
Janece
AustraliaWe were very happy with our overnight stay, there was nothing we didn’t like about the property.
The room was a good size and the bed was very comfortable. The bathroom was excellent with a large shower and very good water pressure.
Stayed in July 2023
Reviewed: 31 July 2023
Sonja
AustraliaCharge for parking
Very clean East access Modern decor
Stayed in July 2023
Reviewed: 31 July 2023
Tamara
AustraliaThe lift didn’t work down to the lobby.
It was clean, quiet, the room was perfect for what we needed.
Stayed in July 2023
Reviewed: 30 July 2023
Triyani
AustraliaTea, milk n coffee need to be more generous
Clean n comfortable bed shower is great
Stayed in July 2023
Reviewed: 30 July 2023
Sue
AustraliaI didnt like the coffee machine which didnt perform very well... always needed milk and water added. Water wasnt hot enough for tea. It would be better to have coffee and tea delivered to your table.
Breakfast was very adequate. Plenty of variety and replenished. The breakfast area was a little hard to manouvre around as it was very busy and things are spread all around the room.
Stayed in July 2023
Reviewed: 25 July 2023
Ray
AustraliaLocation was difficult due to accessibility, but I can hardly blame the hotel itself for this problem
Bright and friendly, nice room with more than adequate facilities
Stayed in July 2023
Reviewed: 17 July 2023
Kathryn
AustraliaFriendly staff Well designed rooms Clean Quiet
Stayed in June 2023
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