Reviews of Elk at Falls
18 Slalom Street, 3699 Falls Creek, Australia
#7 of 32 hotels in Falls Creek
Guests' ChoiceReview score
Based on 48 hotel reviews
8.7Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
9.4
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Facilities
8.8
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Staff
9.3
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Value for money
7.8
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Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 5 September 2023
Julia
Australia20 reviews2 helpful votes9.0“Great place to stay at Falls Creek”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 6 nights
There was noise coming from the bar below and the restaurant above for a couple of nights. But not every night thank goodness. Still had an awesome stay.
Upon arrival to our accommodation Jake was so lovely and helpful. We also liked that it was close to the ski lifts. Making it so much easier and enjoyable for our stay.
Stayed in August 2023
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Reviewed: 10 August 2023
Diego
Australia3 reviews10“Amazing!”- • Leisure trip
- • Family with young children
- • Apartment with Mountain View (10 Adults)
- • Stayed 2 nights
- • Submitted via mobile
Jake was super helpful and friendly from the beginning to the end making our stay super comfortable and easy. The apartment itself has great view, facilities and comfy beds….also the spa is a must!
Stayed in August 2023
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Reviewed: 6 August 2023
Shea
Australia1 review10“Great location, friendly staff, lovely facilities.”- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The rooms are quite small but that’s the norm for ski resorts. Otherwise pretty great.
Great location, very close to the ski lifts so manageable for multiple trips in uncomfortable ski boots. The staff were extremely accomodating. Jake the manager was phenomenal
Stayed in August 2023
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Reviewed: 29 July 2023
Olivia
Australia4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Everything. Jake was absolutely wonderful. Right there at the end of a text msg or phone call if we needed anything or just had a general enquiry. The staff in both the restaurant and bar were extremely hospitable. Not a single thing bad I could say about the place. Everything was more than perfect.
Stayed in July 2023
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Reviewed: 25 July 2023
Robynne
Australia5 reviews9.0“Great place to stay while skiing. Lovely staff”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 5 nights
Because I was at the bottom of the building the lights shone through the blinds at the window. Some additional window covering would fix the problem. Also, for the same reason I could hear The Man on Saturday night. Additional window covering would help with that as well
The outdoor spas were amazing, especially after a day on the slopes. The room was everything that I needed. The bar was one of the best on the mountain
Stayed in July 2023
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Reviewed: 20 September 2022
Gary
Australia3 reviews8.0“Jake the manager is great, very helpful as too are the staff”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Unfortunately being adjacent The Man Hotel was a bit noisy at night but not unbearable
Being spring breakfast was limited but what was offered was great Location is very good
Stayed in September 2022
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Reviewed: 21 August 2022
Rebecca
Australia9 reviews10“Fantastic accommodation in great location close to everything you need”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 6 nights
- • Submitted via mobile
The pillows
Extremely clean and well appointed accommodation. The service provided by Jake was outstanding. He goes above and beyond for the guests.
Stayed in August 2022
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Reviewed: 8 August 2022
Tracey
Australia3 reviews10“great place in a brilliant location.”- • Leisure trip
- • People with friends
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
the ski drying room didn’t dry my boots as well as other drying rooms
great location, well appointed and friendly
Stayed in August 2022
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Reviewed: 14 July 2022
Harshit
Australia8 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
Good location. Nice staff. Leanne was very helpful and provided all information necessary as we went during holiday period where a lot of eating joints were closed. The room was nice and comfy.
Stayed in April 2022
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Reviewed: 7 July 2022
Leigh
Australia2 reviews8.0“Jake was awesome and so accommodating He put our luggage in our room for us while we had our gear fitted and picked us u”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
The bathroom was not clean and the sink was blocked. Couch was not practical - too small and not enough seating.
Location was excellent. Genuine ski in ski out was so good. Mineral spa was great. Lovely clean linen.
Stayed in July 2022
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Reviewed: 1 July 2022
Wendy
Australia2 reviews9.0Superb- • Leisure trip
- • Group
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The room size was a bit small for two people but it’s really stylish tho
Location is perfect Staff were friendly Breakfast was awesome
Stayed in June 2022
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Reviewed: 24 June 2022
Gaetano
Australia4 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
customer focused, great customer service especially from Jake the manager. breakfast and facilities 10 out 10.
Stayed in June 2022
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Reviewed: 19 June 2022
Frank
Australia5 reviews9.0“A perfect weekend”- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 2 nights
Personal service: easy parking and transfers Polite and helpful staff Good breakfast options Ski in, ski out
Stayed in June 2022
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Reviewed: 13 June 2022
Michelle
Australia41 reviews4 helpful votes9.0“Superb!!”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
There was nothing not to like
True ski in and ski out location. Staff super friendly
Stayed in June 2022
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Reviewed: 14 March 2022
David
Australia1 review9.0“Excellent location, quiet with comfortable beds and would stay here again.”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
N/A
N/A
Stayed in March 2022
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Reviewed: 13 January 2022
Jeremy
Australia5 reviews10“exceeded expectations”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
great location, modern and very clean. Very welcoming and friendly staff.
Stayed in January 2022
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Reviewed: 31 December 2021
Nikolas
Australia3 reviews10“Leanne is the best.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I went in Summer so there was no snow. lol
what’s not to like… if I could live here I would enough said really !
Stayed in December 2021
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Reviewed: 18 August 2021
Wirhan
Australia7 reviews10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Elk at falls is a great place to stay in. Love the interior design of the hotel that maximize the space. Love the heated coat rack. All of us love the outdoor spa with the nice winter view. Jake was very helpful fetching and dropping us off. Superb service. Will definitely come back
Stayed in August 2021
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Reviewed: 13 August 2021
Brett
Australia1 review10“Excellent”- • Leisure trip
- • Family with young children
- • Apartment with Mountain View (10 Adults)
- • Stayed 4 nights
- • Submitted via mobile
The lockdown but that wasn’t there fault
Wonderful stay during a lockdown. Our kids loved it!
Stayed in August 2021
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Reviewed: 4 August 2021
Mike
Australia2 reviews9.0“Great Staff”- • Leisure trip
- • People with friends
- • Apartment with Mountain View (6 Adults)
- • Stayed 3 nights
- • Submitted via mobile
Checkout 9am
Staff (Jake) was fantastic, helping a couple of injured old codgers with luggage all the way to our car, we would have a lot of trouble otherwise. Thanks Jake!
Stayed in August 2021
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Reviewed: 12 July 2021
Ellen
Australia10 reviews1 helpful vote10“Perfect.”- • Leisure trip
- • Family with young children
- • Luxury Three-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
Location was so close to everything. The staff were so friendly and accommodating to any requests we had. For our first time at the snow they made our experience a wonderful one. Can’t wait to book again next year. It was perfect.
Stayed in July 2021
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Reviewed: 11 March 2024
Chek
Australia1 review6.0“A quiet and private apartment”- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
Very small and no view
IT has full kitchen
Stayed in March 2024
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Reviewed: 12 August 2023
Melanie
Australia18 reviews1 helpful vote4.0“Loud venue no sleep”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Located next to a noisy venue The Man- people outside room any hour of the night usually loud and hover so forget about having window open for fresh air or quiet Located under a noisy restaurant with loud sounds of constant furniture moving and base music impossible to drown out with ear plugs Restaurant banging and doof doof start at 7am finish at 11pm Stuffy room Room for couple is tiny Bathroom towel heater burnt skin Basically left exhausted No room service other than emptying bins which seems under servicing for the price
Located reasonably central Good hot tubs Nice manager
Stayed in August 2023
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Reviewed: 29 July 2023
Melanie
Australia44 reviews1 helpful vote7.0“Comfortable enough for a quick stay”- • Leisure trip
- • Group
- • Apartment with Mountain View (6 Adults)
- • Stayed 2 nights
- • Submitted via mobile
The kitchen needs maintenance. The pots, pans and other tools are sticky and rusty. Also, toiletries are limited considering the apartment is shared for 4 people.
The apartment is centrally located and within walking distance with the ski spots, cafes and shops.
Stayed in July 2023
Showing 1 – 25
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